BUS/211

FOUNDATIONS OF BUSINESS

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BUS 211 Entire Course Link

https://hwsell.com/category/bus-211/

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BUS 211 Week 1 Business Models, Systems and Organization

Consider a local business whose services you frequently use. What are the main components of this company’s business model?

Write a 750-1000 word response in which you do the following:

• Describe the three components of the business system that comprises the local business you selected. Use Figure 1.2 on p. 11 of Introduction to Business as a reference.

• Identify the form of business organization that the business currently uses: joint-stock company, limited liability, partnership, or sole proprietorship.

• Explain the differences between your business’s form of organization and the other three forms.

Resources: Ch. 1 & 2 of Introduction to Business

Format your paper consistent with APA guidelines.

Click the Assignment Files tab to submit your assignment.

BUS 211 Week 2 Profits and Supply and Demand

Resource: Ch. 1 of Introduction to Business

Consider a fictional business you would be interested in starting. You will be using this same business in other weekly assignments throughout the course.

You are seeking financing for your business, and a potential investor has asked you to provide more information.

Write a 750-1000 -word response to your potential investor in which you do the following:

• Describe the products or services your business will offer and the resources–materials, supplies, building, and so on–that you will need for your startup.
• Examinethe differences between profit and profitability and how you plan to use your profits to increase your business profitability.
• Describe how you expect your business may be affected by the laws of supply and demand.

Format your paper consistent with APA guidelines.

Click the Assignment Files tab to submit your assignment.

BUS 211 Week 2 Quiz

• Correct answerquestion1

When an entrepreneur uses advancing technology to find a new way to make or supply a product, the entrepreneur utilizes which of the following opportunities?

Occupational

Commercial

Organizational

Capitalistic

• Correct answerquestion2

Which two types of laws have been enacted to promote a company’s continued existence and profitability?

Occupational qualifications and diversity

Occupational health and safety

Business and environmental stewards

Incorporation and bankruptcy

• Correct answerquestion3

This is a process of dissolution of a business through which its assets are sold to repay its creditors.

Chapter 13 bankruptcy

Chapter 11 bankruptcy

Chapter 7 bankruptcy

Chapter 9 bankruptcy

• Correct answerquestion4

When is a business plan developed?

When proposing a new business venture

Annually

When reporting profit and loss

Shareholder meetings discussing past performance

• Correct answerquestion5

This type of law exists to ensure that people have the skills they need to properly serve the public interest.

Laws promoting employee health and safety

Laws regulating occupational qualifications

Laws relating to the public interest

Laws governing business diversity

• Correct answerquestion6

Which of the following best defines the entrepreneurship process?

Using IT to assemble materials into the final product

Providing both direct and indirect services to customers

Exchanging or selling services to other companies

Acquiring and combining resources to create goods or services for customers to buy.

• Correct answerquestion7

Which law was enacted to force companies to more fully disclose their financial results and to protect stockholders of the company?

Sarbanes-Oxley Act

Investment Company Act

Dodd-Frank Wall Street Reform and Consumer Protection Act

Securities Exchange Act

• Correct answerquestion8

There are several advantages a company can gain over its competition by behaving in an ethical way. The main advantage is

improved reputation

decreased costs

employee loyalty

increased sales

• Correct answerquestion9

The utilitarian rule bases a business decision on which of the following?

What produces the greatest good for the greatest number of people.

What distributes benefits and harm among people in equitable and impartial manner.

What maintains and protects the fundamental rights and privileges of people.

What a manager has no hesitation to communicate to people outside the company, because the typical person in a society would think the decision is acceptable.

• Correct answerquestion10

What is the definition of a business plan?

An outline of the way a company will use its resources to create products that give it a competitive advantage

A highly-detailed, written statement that explains the purpose of creating a new venture

A summary of a company’s profit and loss for a specified period of time and its plan for future growth

A general overview explaining the purpose of creating a new venture

• Correct answerquestion11

What are the four elements of a SWOT analysis?

Systems, weaknesses, opportunities, and targets

Strengths, weaknesses, obstacles, and targets

Systems, weaknesses, obstacles, and threats

Strengths, weaknesses, opportunities, and threats

• Correct answerquestion12

What is the primary role of a non-managerial employee?

To evaluate the performance of other employees

To assign resources and timelines to tasks

To perform the day–to-day tasks assigned to them as directed

To hire, coach, discipline, and fire employees as appropriate

• Correct answerquestion13

A detailed SWOT analysis would classify a poorly designed marketing plan as a

weakness

strength

threat

opportunity

• Correct answerquestion14

Which of the following impact ethical practices in business at home and abroad?

Cultural ethics, occupational ethics, legal ethics, and organizational ethics

Societal ethics, occupational ethics, individual ethics, and organizational ethics

Societal ethics, occupational ethics, legal ethics, and environmental ethics

Legal ethics, environmental ethics, individual ethics, and organizational ethics

• Correct answerquestion15

Which ACT prohibits U.S. companies from paying bribes in order to win contracts abroad?

Securities Exchange Act

Investment Company Act

U.S. Foreign Corrupt Practices Act

Sarbanes-Oxley Act

• correct answerquestion16

What rules can managers employ as guidelines to analyze the effects of their business decisions on stakeholders?

Utilitarian, social contracts, virtue, and practical rules

Relativism, moral rights, justice, and social contracts rules

Pragmatism, moral rights, justice, and practical rules

Utilitarian, moral rights, justice, and practical rules

• Correct answerquestion17

Who has a claim on a company because they own shares?

Customers

Stockholders

Employees

Managers

• Correct answerquestion18

Jones (2007) describes a three-stage business plan used by managers. Which of the following is one of the stages?

Answering questions about products from customers

Assembling raw materials into finished products

Calling customers to sell products

Selecting goals and targets for team members

• Correct answerquestion19

Anti-trust legislation exists

because it is the government’s job to regulate business

because it is the express aim of the U.S. government to foster competition

to make it illegal for companies to conspire with one another to limit supply

to protect consumers from shortages

• Correct answerquestion20

Which of the following best describes how an employee can increase his or her chances of being promoted inside an organization?

By being routinely confrontational with other employees and questioning the status quo

By doing what he or she is asked to do and by meeting job requirements

By being proactive and looking for new ways to improve his or her skills

By ensuring performance remains within the  boundaries of the job expectations

• Correct answerquestion21

Laws governing diversity endeavor to motivate employers to

specify the skills, qualifications, and experience people must possess to be hired for government occupations

help promote their survival and increase the profitability of business enterprises

govern how a company should behave to further the public interest

consider the skills, experience, and ability to do the job versus employee ethnicity, religion, gender, age, and so forth

• Correct answerquestion22

This Act was passed by congress to protect air quality and motivate companies to pollute less.

Pollution Prevention Act

Clean Air Act

Energy Policy Act

Comprehensive Environmental Response, Compensation, and Liability Act

• Correct answerquestion23

A detailed SWOT analysis would classify a well developed and informed business model as a

threat

opportunity

weakness

strength

• Correct answerquestion24

What type of information is within a business plan?

Past performance and stock price

Revenue, profit, and loss

New products, how the organization will compete, and how the organization will organize resources

Tax penalties, number of personnel, and location of organization

• Correct answerquestion25

A detailed SWOT analysis would classify competition in the industry or market as a

threat

opportunity

weakness

strength

• Correct answerquestion26

This is the effect of unethical behavior on business commerce.

Less capital and wealth are created in society.

Unethical behavior becomes a social norm.

Stakeholders internalize the unethical values.

Less capital and wealth are accrued in the government sector.

• Correct answerquestion27

Which example best describes an organizational opportunity?

Business identifies and creates a new product.

A business creates new, more effective ways to increase profitability.

A business sells their products to new customers.

A business launches and markets a 36-hour sale.

• Correct answerquestion28

Which of the following best describes the employee “role”?

The experience and minimum skills required for a specific job

The nature of employment conditions, pay, and benefits

The set of tasks a person is expected to perform

The set of guidelines that govern organizational behavior

• Correct answerquestion29

What is a copyright?

It is the grant of a property right that is issued to its inventor.

It is the creations of the mind including inventions, literary and artistic works, and symbols, names, images, and designs used in commerce.

It is a word, name, symbol, or device which is used in trade with goods to indicate the source of the goods and to distinguish them from the goods of others.

It is a form of protection provided to the authors of books, videogames, poems, and songs produced by authors, poets, software experts, and musicians.

• Correct answerquestion30

The U.S. Department of Labor Occupational Safety and Health Organization (OSHA) is the government agency primarily responsible for

how companies protect their employees from harm while on the job

how companies recruit, promote, and retain people for employment

how companies determine the occupational requirements needed by employees to protect the well-being of society

how the rights of consumers are protected in the marketplace

• Correct answerquestion31

Which of the following people or groups supply a company with productive resources and are affected by the way a company does business?

Stakeholders

Employees

Customers

Managers

• Correct answerquestion32

Which answer contains the three types of entrepreneurial activities?

Business, sales, and training

Commercial, occupational, and organizational

Financing, selling, and purchasing

Evaluating, monitoring, and selling

• Correct answerquestion33

What is a difference between an employee and a manager?

Employees hold each other accountable for success of the business

Employees have decision making authority over the organization’s resources

Employees are responsible for providing vision and leadership

Employees perform the many jobs to make, facilitate,  and sell a product

• Correct answerquestion34

Important issues can arise concerning how and when payments are made to this group of stakeholders?

Employees

Customers

Suppliers and distributors

Stockholders

• Correct answerquestion35

How do managers help the company’s stakeholders?

Assembling materials into finished products

Creating profitable goods and services

Assisting customers with their purchases

Providing financing to grow the business

BUS 211 Week 3 SWOT Analysis

Resource: Your Week 3 collaborative learning team discussion and Ch. 3 of Introduction to Business

Complete the following with your learning team members.

• Research different examples of business plans found on the Internet. Choose one of them to use for this assignment.
• Review the example of a SWOT analysis on p. 97 of the text.
• Conduct a SWOT analysis of the sample business plan you selected with your team members. Use Appendix B as the template for your SWOT Analysis.

Indiviually, write a 700- to 1,050-word paper examining the business plan you selected. Include a SWOT analysis highlighting the strengths, weaknesses, opportunities, and threats of the company you chose.

Inlcude the SWOT analysis as Appendix in your paper and post the paper as an attachment in the assignment thread.

Format your paper consistent with APA guidelines.

Click the Assignment Files tab to submit your assignment.

Appendix B – SWOT Analysis Template

BUS 211 Week 3 Quiz

Your answers : 31/31 (100%) Correct answerquestion1

What are teams grouped by areas of expertise?

Functional

Top management

Cross-functional

Virtual

• Correct answerquestion2

Which of the following could cause an individual to avoid performing a required job task according to expectancy theory?

Low levels of self-efficacy

Goal orientation at odds with task

Desire for belongingness

Unmet physiological needs

• Correct answerquestion3

Managers can cause organizational dysfunction by doing which of the following?

Focusing efforts on political battles

Promoting competition

Disagreeing that change is needed

Expressing conflicting ideas

• Correct answerquestion4

According to the goal-setting theory, job performance goals should

measure the degree of effort

be specific and time bound

align to company culture

be broad and flexible

• Correct answerquestion5

An organizational performance is increased with employees working in teams since

teams facilitate the division of labor and specialization

managers can more easily monitor the performance of their employees

teams facilitate goals and interests of different stakeholders that otherwise would be incompatible

managers can develop group norms that facilitate cooperation

• Correct answerquestion6

Businesses often promote norms which are entrepreneurial or conservative in nature. Why?

The external environment influences corporate norms and must be controlled.

Promoting norms increases employee motivation.

Promoting norms allow the company to measure employee performance more efficiently.

Companies try to select norms which match their business model and culture.

• Correct answerquestion7

Employees will most often be motivated to initially fulfill basic needs rather than higher level needs. Which of the following satisfies a higher need?

Promotion to senior position

Job stability and pay

Safe working environment

Bonuses and fringe benefits

• Correct answerquestion8

Company values are shared standards that employees use to

evaluate if they have helped the company achieve its goals

measure profitability and make needed corrections in performance

govern interactions with other employees

evaluate risks and drive innovation in their department

• Correct answerquestion9

Employees quickly figure out and adopt the values and norms desired by their company. What is this process called?

Rites of integration

Organizational socialization

Rites of engagement

Cultural exchange

• Correct answerquestion10

What best describes the contingency approach, as it relates to organizational design?

Creating a cultural design

Having the ability to alter a plan

Finding ways to increase revenue

Growing the business model

• Correct answerquestion11

Maslow’s Need Theory is an hierarchal format that deals with ‘what’ is important to individuals.  Which of the following hierarchy most accurately reflects Maslow’s hierarchy?

Physiological, security, belongingness, self-actualization, esteem

Physiological, security, esteem, self-actualization, belongingness

Physiological, security, belongingness, esteem, self-actualization

Physiological, security, esteem, belongingness, self-actualization

• Correct answerquestion12

What does the amount of conflict in an organization signal?

Openness to new ideas

Managers value conformity

Performance goals are not clear

Indecision by top management

• Correct answerquestion13

Which of the five sources of a leader’s power would be demonstrated by a leader with rightful authority to direct and control an employee’s activities?

Legitimate power

Expert power

Coercive power

Reward power

• Correct answerquestion14

What form of business communication offers the highest form of persuasive communication?

Face-to-face meeting

Instant messaging

Telephone conversation

E-mail

• Correct answerquestion15

Companies with a strong culture may hold meetings to announce the company’s achievements. Which source of company culture would best describe this activity?

Rites of enhancement

Rites of excellence

Rites of integration

Rites of passage

• Correct answerquestion16

Which of the following best describes a company that has established a professional culture?

It promotes streamlined decision making.

It maintains a professional setting.

It follows ethical business practices.

It invests in employee development.

• Correct answerquestion17

Which theory tries to explain the psychological factors underlying why an individual selects a task and exerts effort in performing a task?

Expectancy theory

Maslow’s hierarchy of needs

Goal-setting theory

Equity theory

• Correct answerquestion18

Which of Maslow’s Hierarchy of Needs is geared toward personal fulfillment?

Self-actualization

Security

Esteem

Belongingness

• Correct answerquestion19

What is the definition of a team?

Collection of people working towards a common goal

Employees jointly responsible to meet a goal

Employees working towards their specific goals

A group who follows the same rules

• Correct answerquestion20

Being goal oriented has shown to be paramount to a person’s success. Why?

Focus is on reaching the unattainable

Goals are constant reminders of abilities

Motivated persistency

Goals remove obstacles

• Correct answerquestion21

The motivational theory that tries to determine how much work is needed for a specific outcome is

equity

expectancy

goal setting

MBO

• Correct answerquestion22

Which of the following best describes how the values of the company’s founder influence an organization?

They establish cultural norms.

They promote entrepreneurial practices.

They outline rites of integration.

They define rites of passage.

• Correct answerquestion23

What form of business communication offers the lowest form of persuasive communication?

Telephone conversation

Written letters and memos

Face-to-face meeting

E-mail

• Correct answerquestion24

What best describes company norms?

Organizationaldesign

Standards of excellence

Ceremonies and rites

Informal but powerful rules

• Correct answerquestion25

What work attitude would a leader promote to influence his or her worker?

Job satisfaction

Quantity and quality of work

Level of effort put into job

Reliability of performance

• Correct answerquestion26

Which of the following best describes sources of a company’s culture?

Communication of strategic goals

Values of the founder and ceremonies

Employee autonomy and creativity

Values of innovation and excellence

• Correct answerquestion27

Formal events that recognize an employee or group that have benefited the company by their works are

rites of engagement

rites of passage

rites of integration

rites of enhancement

• Correct answerquestion28

Organizational design is best defined as

the values and norms employees share

the coordination actions of employees and groups

the framework of task and authority

relationships

a specific type of organizational structure and culture

• Correct answerquestion29

A company who desires to develop new or improved products would fit best with what type of team?

Top management

Functional

Cross-functional

Virtual

• Correct answerquestion30

The Matrix Structure is a unique organizational structure that responds to rapid changing situations. Which of the following is a component of this structural design?

Employees are grouped into cross-functional product teams.

Managers group people by product instead of function.

R&D specialists manage product teams.

Most commonly used by non-high-tech companies

• Correct answerquestion31

Which of the following in the best example of active listening?

Paying attention to the words being said and other signals

Knowing the sender’s problem in advance

Interaction between the sender and receiver

Paying attention as the sender voices ideas

BUS 211 Week 4 Motivation & Team Case Study

Resource: Your Week 4 learning team collaborative discussion and Ch. 7 of Introduction to Business

Read the two case studies on pp. 233-236 of the text.

Discuss the following with your Learning team:

• What motivation theories may be found in each case study?
• Describe the theories found in each case study and cite specific examples.
• What was each business owner’s approach to creating high-performing teams within their company? What are common characteristics of high-performing groups and teams?

Summarize your discussion in a 200- to 300-word individual response.

Format your summary consistent with APA guidelines.

Click the Assignment Files tab to submit your assignment.

BUS 211 Week 4 Quiz

Your answers : 31/31 (100%)

• Correct answerquestion1

Which of the following costs is associated with a firm’s operations and materials management function?

The cost of work-in-process goods, semifinished products moving through the production process

The cost of the machinery, computers, tools, buildings, and equipment

The stock value of finished products a company holds in inventory

The cost of employee wages, including benefits

• Correct answerquestion2

In the 1990’s, the Windows operating system, created by Microsoft, was installed in 90% of the world’s PCs. This kind of penetration in the personal computer business made Windows the

best-of-breed solution

industry standard

leader in the networking software

world’s largest software system

• Correct answerquestion3

Which best describes B2B commerce?

Trade that takes place between companies

Commerce between wholesalers and retailers

Trade that is transacted electronically

Same industry commerce

• Correct answerquestion4

Which of the following describes managers’ ability to use the collection and analysis of data to gain information about various tasks and operations to increase the efficiency of a particular function?

Superior information

Superior quality

Superior productivity

Superior innovation

• Correct answerquestion5

Which of the following is a form of information that is constantly updated to make sure that decisions can be as up-to-date as possible?

Reliable

Relevant

Complete

Real-time

• Correct answerquestion6

Of the three stages in operation and materials management, which stage comes first?

Input

Production

Output

Operations

• Correct answerquestion7

According to Jones (2007), the semi-finished goods and services that go through a company’s production process are called

conversion

inputs

distribution

work-in-process

• Correct answerquestion8

Which of the following is a key benefit of mass production operating systems?

Unique one-of-a-kind products

Flexible employees and work teams

A wide range of customized products

Lower operating costs

• Correct answerquestion9

Information technology improves customer responsiveness by

giving middle managers the ability to collect and process more data

tracking changes to products and systems

allowing the organization to identify issues in products or process

tracking people’s likes, dislikes, and buying habits

• Correct answerquestion10

Which component of the HRM system provides employees with information about their performance relative to job expectations?

Labor relations

Performance appraisal and feedback

Training and development

Recruitment and selection

• Correct answerquestion11

Which is the process that aims at identifying company inefficiencies and then determines where improvements are needed?

Job analysis

Workflow analysis

Job specifications

Human resource planning

• Correct answerquestion12

The aim of this process is to align human resources recruitment and retention with future organizational goals.

Job specification

Job screening

Human resource planning

Job analysis

• Correct answerquestion13

Which of the following best describes information learned from a Position Analysis Questionnaire (PAQ)?

occupational safety and health concerns at work

the different types of employees’ job activities

pool of potential applicants for each position

specific sales strategies and daily targets

• Correct answerquestion14

Which of the following is one of the four major sources of competitive advantages provided by information technology?

Rapid development

Artificial intelligence

Superior innovation

Cutting edge communication

• Correct answerquestion15

Which component of the HRM system strives to ensure equity and fairness in dealing with employee issues and concerns?

Pay and benefits

Recruitment and selection

Labor relations

Performance appraisal and feedback

• Correct answerquestion16

Which component of the HRM system provides employees with the knowledge and skills necessary to perform their job?

Performance appraisal and feedback

Recruitment and selection

Training and development

Labor relations

• Correct answerquestion17

Which of the following is the correct order of the operations and material management process?

Output, operations, and input

Operations, input, and output

Input, operations, and output

Operations, output, and input

• Correct answerquestion18

One major result of organizational learning is

increased work load

increased expenses

increased profitability

increased information

• Correct answerquestion19

Some examples of elements in the operations stage of the operations and material management process include

goods and services

skills and machines

raw materials and components

labor and customers

• Correct answerquestion20

For what purpose do businesses consider establishing maquiladoras?

Reduce inventory costs.

Reduce distribution costs.

Reduce raw materials costs.

Reduce labor costs.

• Correct answerquestion21

According to Jones (2007), what attributes should information provided to managers have to be useful to the organization?

Complete, accurate, relevant, and timely

Clear, quality, engaging, and responsive

Complete, efficient, effective, relevant

Superior, relevant, timely, and innovative

• Correct answerquestion22

The operating system that combines both the benefits of customized products and low cost production is called

mass production

small-batch production

standardized production

flexible production

• Correct answerquestion23

What is the major advantage of broadband technology?

Quick transmission of very large amounts of information

Transfer of data between networks over the Internet

Connection of databases of different institutions

Creation of an area network that links PCs to a central server

• Correct answerquestion24

Which of the following is software developed for business within the same industry to conduct trading?

Open source exchange

Business exchange center

Networking protocol

B2B marketplace

• Correct answerquestion25

In the history of modern computers, which of the following came first?

Mainframe computers

Microprocessors

PCs

The World Wide Web

• Correct answerquestion26

According to Jones (2007), which type of operating system is designed to make unique or custom-made products?

Materials management production

Mass production

Flexible production

Small-batch production

• Correct answerquestion27

Which best describes e-commerce?

Systems used for exchange

Same industry commerce

Commerce between wholesalers and retailers

Trade that is transacted electronically

• Correct answerquestion28

Which of the following best explains how information technology improves innovation in a company?

Allowing the organization to identify new audiences for an existing product

Tracking changes in financing related to product development

Giving customers ability to purchase products more easily

Providing up-to-date information on changes to products and systems

• Correct answerquestion29

Which of the following best describes the result of information overload?

Data is missing which makes information difficult to understand.

Large amounts of real-time data make it difficult to collect.

Vast amounts of information make it difficult to determine what is useful.

Excess data causes systems to fail.

• Correct answerquestion30

The combination of which two factors gives people the ability to better react to the economic environment in which they function?

Facts and numbers

Knowledge and learning

Data and technology

Hardware and software

• Correct answerquestion31

According to Jones (2007), the hardware and software components of a company’s existing IT systems are called its

legacy systems

network computers

microprocessors

mainframes

BUS 211 Week 5 Business Portfolio Presentation

Resource: Student Appendix A

Review the assignments you completed throughout the course.

Create a 8-10 slide Powerpoint (No Paper is Due) and include information on the following topics:

• Business organization
• Potential legal or ethical issues
• Business culture
• Types of motivation
• Technology
• The operations of the five areas of human resource management in your fictional company
• The effects and costs of operations and materials management on your fictional company

Include at least 3 citations and a reference slide conistant with APA formatting.

Click the Assignment Files tab to submit your assignment.

Appendix A

Final Project Overview and Timeline

Final Project Overview

Create a 8-10-slide Microsoft® PowerPoint® presentation supporting the topics below and based on your previous individual assignments (see below under Final Project Timeline). Use text, charts, tables, visuals, etc., to detail the different areas of business found within your company.

• Business organization
• Potential legal or ethical issues
• Business culture
• Types of motivation
• Technology
• The operations of the five areas of human resource management in your fictional company
• The effects and costs of operations and materials management on your fictional company

Final Project Timeline

You should budget your time wisely and work on your project throughout the course. As outlined below, some of the assignments in the course are designed to assist you in creating your final project. If you complete your course activities and use the feedback provided by the instructor, you will be on the right track to complete your project successfully.

• Suggested in Week One: Describe the three components of your company’s business system and the form of business organization that you will be using.

• Suggested in Week Two: Create a fictional business that you will use for assignments throughout the remainder of the class. Describe the products or services your business will provide and how you plan to use profits to increase your business’s profitability.

• Suggested in Week Three: Describe the role of entrepreneurs, managers and employees in your company. Describe its ethical code of conduct, including rules and principles that your company will use in decision-making. Examine any laws that may be relevant to your chosen rules and principles and how these laws differ from the business ethics you have established. Explain the behaviors that you would like to cultivate in your company. Identify the methods of motivation that will be used to motivate your employees.

• Suggested in Week Four: Determine the roles of the five areas of human resource management in your company.  Determine the role of technology in your company and how operations and materials will be managed.

• Due in Week Five: Complete your final Microsoft® PowerPoint® Post as attachments to your Assignment forum.

BUS 211 Week 5 Quiz

Your answers : 7/7 (100%)

• Correct answerquestion1

A three stage business plan is used by managers. Which of the following is one of the stages?

Assembling raw materials into finished products

Calling customers to sell products

Answering questions about products from customers

Selecting goals and targets for team members

• Correct answerquestion2

What leadership approach would a leader take if they were to combine a concern for the well-being of the employee with an approachable demeanor and attitude?

Participative approach

Supportive approach

Direct approach

Achievement-oriented approach

• Correct answerquestion3

Marketing, operations, sales distribution, and customer service support are included in what functions of a business?

Complimentary function

Primary value function

Secondary value function

Tertiary function

• Correct answerquestion4

Which component of the HRM system determines who is the best fit for the organization’s specific job requirements?

Labor relations

Performance appraisal and feedback

Recruitment and selection

Pay and benefits

• Correct answerquestion5

A detailed SWOT analysis would classify competition in the industry or market as a

threat

strength

opportunity

weakness

• Correct answerquestion6

What term best describes the buyers and sellers available for a particular product?

Company

Demand

Market

Supply

• Correct answerquestion7

When looking at a demand curve for a particular product. The slope falls downward from left to right. This slope shows which of the following:

As price decreases, quantity increases.

As price increases, quality increases.

As price decreases, quality increases.

As quantity decreases, price decreases.