- Description
HRM 326 Week 5 Final Exam
Q1: What must a needs analysis do?
- determine the training needs of the organization
- determine the training needs of the employees
- determine the training needs of the department
- determine the training needs of the employees and department
Q2: What three areas should be the focus of a needs analysis?
- location, organization, people
- departments, organization, tasks
- organization, people, departments
- organization, tasks, people
Q3: What is behavioral learning?
- how we act or behave
- pleasant or unpleasant experiences in life
- how we choose to handle life experiences
- the causes of life experiences
Q4: What is cognitive learning?
- learning is based upon our performance level
- learning is based upon our ability to communicate
- learning is based upon our mental processes
- learning is based upon our ability to learn
Q5: Which three topics known as “states” describe internal learning conditions?
- attention, motivation, recall
- recall, motivation, environment
- motivation, attention, ideas
- environment, ideas, recall
Q6: Which of the following set of terms is part of dimensions of cultural differences?
- masculinity-Femininity, power distance, uncertainty avoidance
- standards of lifestyle, level of power, masculinity-femininity
- uncertainty avoidance, power distance, standards of lifestyle
- level of power, masculinity-femininity, power distance
Q7: Which of the following is one of “Gagné-Briggs” nine events of instruction?
- methods and elements
- order and timing
- avoid certain behaviors
- provide guidance for learning
Q8: Which answer best describes diversity?
- preservation or existence of one culture
- personality traits
- the state or condition of being multicultural
- a collaboration of opinions or ideas
Q9: Which answer best describes a virtual classroom?
- education using a robot
- online using internet technology
- groups or teams at a site location
- a personal tutor at home
Q10: Which answer best describes a traditional classroom?
- learning via the telephone
- online using internet technology
- a personal tutor at home
- face-to-face learning environment
Q11: What four approaches are used to develop employees?
- Interpersonal relationships, formal education, informal education, assessment
- Job experiences, assessment, informal education, external relationships
- formal education, assessment, job experiences, interpersonal relationships
- assessment, informal education, external relationships, interpersonal relationships
Q12: What are the three (3) components of a good objective?
- rationale, process, reasoning
- conditions, desired outcomes, standards
- openness, desired outcomes, conditions
- reasoning, standards, process
Q13: Which of the following terms is a form of conditioning first demonstrated by Ivan Pavlov?
- occupational
- classical
- methodology
- ideology
Q14: Which of the following two terms are core tools of operant conditioning?
- punishment and alternative
- behavior and reinforcement
- alternative and behavior
- reinforcement and punishment
Q15: Open systems
- do not interact with their environment
- develop training and development programs
- have a dynamic relationship with their environment
- encourage outdoor activities