HRM 326 Week 3 Quiz

Complete the multiple choice questions and one short answer response.  Each multiple choice question is worth 3 points each and the short essay response is worth 50 points.   When responding to the essay questions, any direct quotes must be cited.  Answers in their entirety, a response copied and pasted from the source, such as your textbook, will not receive credit.  Direct quotes can be used, when properly cited, but should not be the entire answer.

1. Which of the following are reasons usually given by managers for not evaluating training?

   1. Nothing to evaluate
   2. Too complex a job
   3. No one cares about the evaluation
   4. Both A & C
   5. All of the above

1. In the evaluation of training, a determination of whether the trainer actually covered all aspects of the training as designed is called

   1. outcome evaluation.
   2. outcome.
   3. phase evaluation.
   4. process evaluation.
   5. procedural evaluation

1. _____ are measures of the trainee’s perceptions, emotions, and subjective evaluations of the training experience.

   1. Reaction outcomes
   2. Learning outcomes
   3. Job behavior outcomes
   4. Organizational results
   5. Value outcomes

1. What are the outcome levels of evaluation identified in the text?

   1. Proactive and reactive
   2. Cost benefit and cost effectiveness
   3. Reaction, learning, behavior, and organizational results
   4. Utility, value, and evaluative

1. If a major constraint is “short lead time,” (therefore there is not much time to prepare training) one viable option is use

   1. of programmed instruction.
   2. of modularization.
   3. of external consultants.
   4. of massed practice.

1. How many parts are there to an effective learning objective?

   1. Two
   2. Three
   3. Four.
   4. Five

1. “…. read an altimeter with an error of no more than 5 feet” is an example of what part of a learning objective?

   1. Desired outcome
   2. Condition
   3. Standard
   4. Requirement

1. Without _____, it is very difficult to evaluate training.

   1. personnel objectives
   2. performance appraisals
   3. organizational outcomes
   4. learning objectives

1. Social learning theory would indicate that a trainee’s _____ influences where attention is directed.

   1. KSA
   2. retention
   3. behavior
   4. motivation
   5. none of the above

10. According to Alderfer’s ERG theory

1. 1. self-actualization is the highest need.
   2. the three sets of needs are set up hierarchically and lower levels need to be met before higher order needs.
   3. the three sets of needs can exist at the same time, a hierarchy is not present.
   4. growth is actually Maslow’s esteem need.

1. Who used the “law of effect” to develop the operant conditioning model and reinforcement theory?

   1. Maslow
   2. Skinner
   3. Bandura
   4. Freud
   5. Vroom

1. Stimulus leads to response which leads to consequence, best illustrates which theory?

   1. Punishment
   2. Consequence
   3. Reinforcement
   4. Needs
   5. Hierarchy of needs

1. Who is responsible for development of Expectancy theory?

   1. Maslow
   2. Skinner
   3. Vroom
   4. Freud
   5. Bandura

1. Which of the following is a “process” theory of motivation?

   1. ERG theory
   2. Maslow’s hierarchy of needs
   3. Reinforcement theory
   4. Both A & B

15. Anticipatory learning is

1. 1. a process tied to “reinforcement.”
   2. when a person learns through observation rather than through doing.
   3. a process tied to “problem solving.”
   4. when a person answers questions before the full question is asked.

1. Social learning theory is

   1. a behaviorist approach to learning
   2. demonstrated when a person learns through observation rather then through doing.
   3. where symbolic coding is a stage of the attention process
   4. demonstrated when a person answers questions before the full question is asked
   5. Very similar to Skinners Reinforcement theory

1. The Gagne-Briggs theory of instructional design

   1. has three events: attention, retention, and behavioral reproduction.
   2. has “gaining attention” as its first event.
   3. is only useful for designing effective lectures.
   4. both A & B.

18. The power of the group comes from the group _______ members that follow group norms, or _______ those that do not.

    1. punishing, rewarding
    2. rewarding, training
    3. requesting, training
    4. rewarding, punishing