- Description
BUS/211
FOUNDATIONS OF BUSINESS
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BUS 211 Entire Course Link
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BUS 211 Week 1 Business Models, Systems and Organization
Consider a local business whose services you frequently use. What are the main components of this company’s business model?
Write a 750-1000 word response in which you do the following:
- Describe the three components of the business system that comprises the local business you selected. Use Figure 1.2 on p. 11 of Introduction to Business as a reference.
- Identify the form of business organization that the business currently uses: joint-stock company, limited liability, partnership, or sole proprietorship.
- Explain the differences between your business’s form of organization and the other three forms.
Resources: Ch. 1 & 2 of Introduction to Business
Format your paper consistent with APA guidelines.
Click the Assignment Files tab to submit your assignment.
BUS 211 Week 2 Profits and Supply and Demand
Resource: Ch. 1 of Introduction to Business
Consider a fictional business you would be interested in starting. You will be using this same business in other weekly assignments throughout the course.
You are seeking financing for your business, and a potential investor has asked you to provide more information.
Write a 750-1000 -word response to your potential investor in which you do the following:
- Describe the products or services your business will offer and the resources–materials, supplies, building, and so on–that you will need for your startup.
- Examinethe differences between profit and profitability and how you plan to use your profits to increase your business profitability.
- Describe how you expect your business may be affected by the laws of supply and demand.
Format your paper consistent with APA guidelines.
Click the Assignment Files tab to submit your assignment.
BUS 211 Week 2 Quiz
- Correct answerquestion1
When an entrepreneur uses advancing technology to find a new way to make or supply a product, the entrepreneur utilizes which of the following opportunities?
Occupational
Commercial
Organizational
Capitalistic
- Correct answerquestion2
Which two types of laws have been enacted to promote a company’s continued existence and profitability?
Occupational qualifications and diversity
Occupational health and safety
Business and environmental stewards
Incorporation and bankruptcy
- Correct answerquestion3
This is a process of dissolution of a business through which its assets are sold to repay its creditors.
Chapter 13 bankruptcy
Chapter 11 bankruptcy
Chapter 7 bankruptcy
Chapter 9 bankruptcy
- Correct answerquestion4
When is a business plan developed?
When proposing a new business venture
Annually
When reporting profit and loss
Shareholder meetings discussing past performance
- Correct answerquestion5
This type of law exists to ensure that people have the skills they need to properly serve the public interest.
Laws promoting employee health and safety
Laws regulating occupational qualifications
Laws relating to the public interest
Laws governing business diversity
- Correct answerquestion6
Which of the following best defines the entrepreneurship process?
Using IT to assemble materials into the final product
Providing both direct and indirect services to customers
Exchanging or selling services to other companies
Acquiring and combining resources to create goods or services for customers to buy.
- Correct answerquestion7
Which law was enacted to force companies to more fully disclose their financial results and to protect stockholders of the company?
Sarbanes-Oxley Act
Investment Company Act
Dodd-Frank Wall Street Reform and Consumer Protection Act
Securities Exchange Act
- Correct answerquestion8
There are several advantages a company can gain over its competition by behaving in an ethical way. The main advantage is
improved reputation
decreased costs
employee loyalty
increased sales
- Correct answerquestion9
The utilitarian rule bases a business decision on which of the following?
What produces the greatest good for the greatest number of people.
What distributes benefits and harm among people in equitable and impartial manner.
What maintains and protects the fundamental rights and privileges of people.
What a manager has no hesitation to communicate to people outside the company, because the typical person in a society would think the decision is acceptable.
- Correct answerquestion10
What is the definition of a business plan?
An outline of the way a company will use its resources to create products that give it a competitive advantage
A highly-detailed, written statement that explains the purpose of creating a new venture
A summary of a company’s profit and loss for a specified period of time and its plan for future growth
A general overview explaining the purpose of creating a new venture
- Correct answerquestion11
What are the four elements of a SWOT analysis?
Systems, weaknesses, opportunities, and targets
Strengths, weaknesses, obstacles, and targets
Systems, weaknesses, obstacles, and threats
Strengths, weaknesses, opportunities, and threats
- Correct answerquestion12
What is the primary role of a non-managerial employee?
To evaluate the performance of other employees
To assign resources and timelines to tasks
To perform the day–to-day tasks assigned to them as directed
To hire, coach, discipline, and fire employees as appropriate
- Correct answerquestion13
A detailed SWOT analysis would classify a poorly designed marketing plan as a
weakness
strength
threat
opportunity
- Correct answerquestion14
Which of the following impact ethical practices in business at home and abroad?
Cultural ethics, occupational ethics, legal ethics, and organizational ethics
Societal ethics, occupational ethics, individual ethics, and organizational ethics
Societal ethics, occupational ethics, legal ethics, and environmental ethics
Legal ethics, environmental ethics, individual ethics, and organizational ethics
- Correct answerquestion15
Which ACT prohibits U.S. companies from paying bribes in order to win contracts abroad?
Securities Exchange Act
Investment Company Act
U.S. Foreign Corrupt Practices Act
Sarbanes-Oxley Act
- correct answerquestion16
What rules can managers employ as guidelines to analyze the effects of their business decisions on stakeholders?
Utilitarian, social contracts, virtue, and practical rules
Relativism, moral rights, justice, and social contracts rules
Pragmatism, moral rights, justice, and practical rules
Utilitarian, moral rights, justice, and practical rules
- Correct answerquestion17
Who has a claim on a company because they own shares?
Customers
Stockholders
Employees
Managers
- Correct answerquestion18
Jones (2007) describes a three-stage business plan used by managers. Which of the following is one of the stages?
Answering questions about products from customers
Assembling raw materials into finished products
Calling customers to sell products
Selecting goals and targets for team members
- Correct answerquestion19
Anti-trust legislation exists
because it is the government’s job to regulate business
because it is the express aim of the U.S. government to foster competition
to make it illegal for companies to conspire with one another to limit supply
to protect consumers from shortages
- Correct answerquestion20
Which of the following best describes how an employee can increase his or her chances of being promoted inside an organization?
By being routinely confrontational with other employees and questioning the status quo
By doing what he or she is asked to do and by meeting job requirements
By being proactive and looking for new ways to improve his or her skills
By ensuring performance remains within the boundaries of the job expectations
- Correct answerquestion21
Laws governing diversity endeavor to motivate employers to
specify the skills, qualifications, and experience people must possess to be hired for government occupations
help promote their survival and increase the profitability of business enterprises
govern how a company should behave to further the public interest
consider the skills, experience, and ability to do the job versus employee ethnicity, religion, gender, age, and so forth
- Correct answerquestion22
This Act was passed by congress to protect air quality and motivate companies to pollute less.
Pollution Prevention Act
Clean Air Act
Energy Policy Act
Comprehensive Environmental Response, Compensation, and Liability Act
- Correct answerquestion23
A detailed SWOT analysis would classify a well developed and informed business model as a
threat
opportunity
weakness
strength
- Correct answerquestion24
What type of information is within a business plan?
Past performance and stock price
Revenue, profit, and loss
New products, how the organization will compete, and how the organization will organize resources
Tax penalties, number of personnel, and location of organization
- Correct answerquestion25
A detailed SWOT analysis would classify competition in the industry or market as a
threat
opportunity
weakness
strength
- Correct answerquestion26
This is the effect of unethical behavior on business commerce.
Less capital and wealth are created in society.
Unethical behavior becomes a social norm.
Stakeholders internalize the unethical values.
Less capital and wealth are accrued in the government sector.
- Correct answerquestion27
Which example best describes an organizational opportunity?
Business identifies and creates a new product.
A business creates new, more effective ways to increase profitability.
A business sells their products to new customers.
A business launches and markets a 36-hour sale.
- Correct answerquestion28
Which of the following best describes the employee “role”?
The experience and minimum skills required for a specific job
The nature of employment conditions, pay, and benefits
The set of tasks a person is expected to perform
The set of guidelines that govern organizational behavior
- Correct answerquestion29
What is a copyright?
It is the grant of a property right that is issued to its inventor.
It is the creations of the mind including inventions, literary and artistic works, and symbols, names, images, and designs used in commerce.
It is a word, name, symbol, or device which is used in trade with goods to indicate the source of the goods and to distinguish them from the goods of others.
It is a form of protection provided to the authors of books, videogames, poems, and songs produced by authors, poets, software experts, and musicians.
- Correct answerquestion30
The U.S. Department of Labor Occupational Safety and Health Organization (OSHA) is the government agency primarily responsible for
how companies protect their employees from harm while on the job
how companies recruit, promote, and retain people for employment
how companies determine the occupational requirements needed by employees to protect the well-being of society
how the rights of consumers are protected in the marketplace
- Correct answerquestion31
Which of the following people or groups supply a company with productive resources and are affected by the way a company does business?
Stakeholders
Employees
Customers
Managers
- Correct answerquestion32
Which answer contains the three types of entrepreneurial activities?
Business, sales, and training
Commercial, occupational, and organizational
Financing, selling, and purchasing
Evaluating, monitoring, and selling
- Correct answerquestion33
What is a difference between an employee and a manager?
Employees hold each other accountable for success of the business
Employees have decision making authority over the organization’s resources
Employees are responsible for providing vision and leadership
Employees perform the many jobs to make, facilitate, and sell a product
- Correct answerquestion34
Important issues can arise concerning how and when payments are made to this group of stakeholders?
Employees
Customers
Suppliers and distributors
Stockholders
- Correct answerquestion35
How do managers help the company’s stakeholders?
Assembling materials into finished products
Creating profitable goods and services
Assisting customers with their purchases
Providing financing to grow the business
BUS 211 Week 3 SWOT Analysis
Resource: Your Week 3 collaborative learning team discussion and Ch. 3 of Introduction to Business
Complete the following with your learning team members.
- Research different examples of business plans found on the Internet. Choose one of them to use for this assignment.
- Review the example of a SWOT analysis on p. 97 of the text.
- Conduct a SWOT analysis of the sample business plan you selected with your team members. Use Appendix B as the template for your SWOT Analysis.
Indiviually, write a 700- to 1,050-word paper examining the business plan you selected. Include a SWOT analysis highlighting the strengths, weaknesses, opportunities, and threats of the company you chose.
Inlcude the SWOT analysis as Appendix in your paper and post the paper as an attachment in the assignment thread.
Format your paper consistent with APA guidelines.
Click the Assignment Files tab to submit your assignment.
Appendix B – SWOT Analysis Template
Strengths
| Weaknesses |
Opportunities
| Threats |
BUS 211 Week 3 Quiz
Your answers : 31/31 (100%) Correct answerquestion1
What are teams grouped by areas of expertise?
Functional
Top management
Cross-functional
Virtual
- Correct answerquestion2
Which of the following could cause an individual to avoid performing a required job task according to expectancy theory?
Low levels of self-efficacy
Goal orientation at odds with task
Desire for belongingness
Unmet physiological needs
- Correct answerquestion3
Managers can cause organizational dysfunction by doing which of the following?
Focusing efforts on political battles
Promoting competition
Disagreeing that change is needed
Expressing conflicting ideas
- Correct answerquestion4
According to the goal-setting theory, job performance goals should
measure the degree of effort
be specific and time bound
align to company culture
be broad and flexible
- Correct answerquestion5
An organizational performance is increased with employees working in teams since
teams facilitate the division of labor and specialization
managers can more easily monitor the performance of their employees
teams facilitate goals and interests of different stakeholders that otherwise would be incompatible
managers can develop group norms that facilitate cooperation
- Correct answerquestion6
Businesses often promote norms which are entrepreneurial or conservative in nature. Why?
The external environment influences corporate norms and must be controlled.
Promoting norms increases employee motivation.
Promoting norms allow the company to measure employee performance more efficiently.
Companies try to select norms which match their business model and culture.
- Correct answerquestion7
Employees will most often be motivated to initially fulfill basic needs rather than higher level needs. Which of the following satisfies a higher need?
Promotion to senior position
Job stability and pay
Safe working environment
Bonuses and fringe benefits
- Correct answerquestion8
Company values are shared standards that employees use to
evaluate if they have helped the company achieve its goals
measure profitability and make needed corrections in performance
govern interactions with other employees
evaluate risks and drive innovation in their department
- Correct answerquestion9
Employees quickly figure out and adopt the values and norms desired by their company. What is this process called?
Rites of integration
Organizational socialization
Rites of engagement
Cultural exchange
- Correct answerquestion10
What best describes the contingency approach, as it relates to organizational design?
Creating a cultural design
Having the ability to alter a plan
Finding ways to increase revenue
Growing the business model
- Correct answerquestion11
Maslow’s Need Theory is an hierarchal format that deals with ‘what’ is important to individuals. Which of the following hierarchy most accurately reflects Maslow’s hierarchy?
Physiological, security, belongingness, self-actualization, esteem
Physiological, security, esteem, self-actualization, belongingness
Physiological, security, belongingness, esteem, self-actualization
Physiological, security, esteem, belongingness, self-actualization
- Correct answerquestion12
What does the amount of conflict in an organization signal?
Openness to new ideas
Managers value conformity
Performance goals are not clear
Indecision by top management
- Correct answerquestion13
Which of the five sources of a leader’s power would be demonstrated by a leader with rightful authority to direct and control an employee’s activities?
Legitimate power
Expert power
Coercive power
Reward power
- Correct answerquestion14
What form of business communication offers the highest form of persuasive communication?
Face-to-face meeting
Instant messaging
Telephone conversation
- Correct answerquestion15
Companies with a strong culture may hold meetings to announce the company’s achievements. Which source of company culture would best describe this activity?
Rites of enhancement
Rites of excellence
Rites of integration
Rites of passage
- Correct answerquestion16
Which of the following best describes a company that has established a professional culture?
It promotes streamlined decision making.
It maintains a professional setting.
It follows ethical business practices.
It invests in employee development.
- Correct answerquestion17
Which theory tries to explain the psychological factors underlying why an individual selects a task and exerts effort in performing a task?
Expectancy theory
Maslow’s hierarchy of needs
Goal-setting theory
Equity theory
- Correct answerquestion18
Which of Maslow’s Hierarchy of Needs is geared toward personal fulfillment?
Self-actualization
Security
Esteem
Belongingness
- Correct answerquestion19
What is the definition of a team?
Collection of people working towards a common goal
Employees jointly responsible to meet a goal
Employees working towards their specific goals
A group who follows the same rules
- Correct answerquestion20
Being goal oriented has shown to be paramount to a person’s success. Why?
Focus is on reaching the unattainable
Goals are constant reminders of abilities
Motivated persistency
Goals remove obstacles
- Correct answerquestion21
The motivational theory that tries to determine how much work is needed for a specific outcome is
equity
expectancy
goal setting
MBO
- Correct answerquestion22
Which of the following best describes how the values of the company’s founder influence an organization?
They establish cultural norms.
They promote entrepreneurial practices.
They outline rites of integration.
They define rites of passage.
- Correct answerquestion23
What form of business communication offers the lowest form of persuasive communication?
Telephone conversation
Written letters and memos
Face-to-face meeting
- Correct answerquestion24
What best describes company norms?
Organizationaldesign
Standards of excellence
Ceremonies and rites
Informal but powerful rules
- Correct answerquestion25
What work attitude would a leader promote to influence his or her worker?
Job satisfaction
Quantity and quality of work
Level of effort put into job
Reliability of performance
- Correct answerquestion26
Which of the following best describes sources of a company’s culture?
Communication of strategic goals
Values of the founder and ceremonies
Employee autonomy and creativity
Values of innovation and excellence
- Correct answerquestion27
Formal events that recognize an employee or group that have benefited the company by their works are
rites of engagement
rites of passage
rites of integration
rites of enhancement
- Correct answerquestion28
Organizational design is best defined as
the values and norms employees share
the coordination actions of employees and groups
the framework of task and authority
relationships
a specific type of organizational structure and culture
- Correct answerquestion29
A company who desires to develop new or improved products would fit best with what type of team?
Top management
Functional
Cross-functional
Virtual
- Correct answerquestion30
The Matrix Structure is a unique organizational structure that responds to rapid changing situations. Which of the following is a component of this structural design?
Employees are grouped into cross-functional product teams.
Managers group people by product instead of function.
R&D specialists manage product teams.
Most commonly used by non-high-tech companies
- Correct answerquestion31
Which of the following in the best example of active listening?
Paying attention to the words being said and other signals
Knowing the sender’s problem in advance
Interaction between the sender and receiver
Paying attention as the sender voices ideas
BUS 211 Week 4 Motivation & Team Case Study
Resource: Your Week 4 learning team collaborative discussion and Ch. 7 of Introduction to Business
Read the two case studies on pp. 233-236 of the text.
Discuss the following with your Learning team:
- What motivation theories may be found in each case study?
- Describe the theories found in each case study and cite specific examples.
- What was each business owner’s approach to creating high-performing teams within their company? What are common characteristics of high-performing groups and teams?
Summarize your discussion in a 200- to 300-word individual response.
Format your summary consistent with APA guidelines.
Click the Assignment Files tab to submit your assignment.
BUS 211 Week 4 Quiz
Your answers : 31/31 (100%)
- Correct answerquestion1
Which of the following costs is associated with a firm’s operations and materials management function?
The cost of work-in-process goods, semifinished products moving through the production process
The cost of the machinery, computers, tools, buildings, and equipment
The stock value of finished products a company holds in inventory
The cost of employee wages, including benefits
- Correct answerquestion2
In the 1990’s, the Windows operating system, created by Microsoft, was installed in 90% of the world’s PCs. This kind of penetration in the personal computer business made Windows the
best-of-breed solution
industry standard
leader in the networking software
world’s largest software system
- Correct answerquestion3
Which best describes B2B commerce?
Trade that takes place between companies
Commerce between wholesalers and retailers
Trade that is transacted electronically
Same industry commerce
- Correct answerquestion4
Which of the following describes managers’ ability to use the collection and analysis of data to gain information about various tasks and operations to increase the efficiency of a particular function?
Superior information
Superior quality
Superior productivity
Superior innovation
- Correct answerquestion5
Which of the following is a form of information that is constantly updated to make sure that decisions can be as up-to-date as possible?
Reliable
Relevant
Complete
Real-time
- Correct answerquestion6
Of the three stages in operation and materials management, which stage comes first?
Input
Production
Output
Operations
- Correct answerquestion7
According to Jones (2007), the semi-finished goods and services that go through a company’s production process are called
conversion
inputs
distribution
work-in-process
- Correct answerquestion8
Which of the following is a key benefit of mass production operating systems?
Unique one-of-a-kind products
Flexible employees and work teams
A wide range of customized products
Lower operating costs
- Correct answerquestion9
Information technology improves customer responsiveness by
giving middle managers the ability to collect and process more data
tracking changes to products and systems
allowing the organization to identify issues in products or process
tracking people’s likes, dislikes, and buying habits
- Correct answerquestion10
Which component of the HRM system provides employees with information about their performance relative to job expectations?
Labor relations
Performance appraisal and feedback
Training and development
Recruitment and selection
- Correct answerquestion11
Which is the process that aims at identifying company inefficiencies and then determines where improvements are needed?
Job analysis
Workflow analysis
Job specifications
Human resource planning
- Correct answerquestion12
The aim of this process is to align human resources recruitment and retention with future organizational goals.
Job specification
Job screening
Human resource planning
Job analysis
- Correct answerquestion13
Which of the following best describes information learned from a Position Analysis Questionnaire (PAQ)?
occupational safety and health concerns at work
the different types of employees’ job activities
pool of potential applicants for each position
specific sales strategies and daily targets
- Correct answerquestion14
Which of the following is one of the four major sources of competitive advantages provided by information technology?
Rapid development
Artificial intelligence
Superior innovation
Cutting edge communication
- Correct answerquestion15
Which component of the HRM system strives to ensure equity and fairness in dealing with employee issues and concerns?
Pay and benefits
Recruitment and selection
Labor relations
Performance appraisal and feedback
- Correct answerquestion16
Which component of the HRM system provides employees with the knowledge and skills necessary to perform their job?
Performance appraisal and feedback
Recruitment and selection
Training and development
Labor relations
- Correct answerquestion17
Which of the following is the correct order of the operations and material management process?
Output, operations, and input
Operations, input, and output
Input, operations, and output
Operations, output, and input
- Correct answerquestion18
One major result of organizational learning is
increased work load
increased expenses
increased profitability
increased information
- Correct answerquestion19
Some examples of elements in the operations stage of the operations and material management process include
goods and services
skills and machines
raw materials and components
labor and customers
- Correct answerquestion20
For what purpose do businesses consider establishing maquiladoras?
Reduce inventory costs.
Reduce distribution costs.
Reduce raw materials costs.
Reduce labor costs.
- Correct answerquestion21
According to Jones (2007), what attributes should information provided to managers have to be useful to the organization?
Complete, accurate, relevant, and timely
Clear, quality, engaging, and responsive
Complete, efficient, effective, relevant
Superior, relevant, timely, and innovative
- Correct answerquestion22
The operating system that combines both the benefits of customized products and low cost production is called
mass production
small-batch production
standardized production
flexible production
- Correct answerquestion23
What is the major advantage of broadband technology?
Quick transmission of very large amounts of information
Transfer of data between networks over the Internet
Connection of databases of different institutions
Creation of an area network that links PCs to a central server
- Correct answerquestion24
Which of the following is software developed for business within the same industry to conduct trading?
Open source exchange
Business exchange center
Networking protocol
B2B marketplace
- Correct answerquestion25
In the history of modern computers, which of the following came first?
Mainframe computers
Microprocessors
PCs
The World Wide Web
- Correct answerquestion26
According to Jones (2007), which type of operating system is designed to make unique or custom-made products?
Materials management production
Mass production
Flexible production
Small-batch production
- Correct answerquestion27
Which best describes e-commerce?
Systems used for exchange
Same industry commerce
Commerce between wholesalers and retailers
Trade that is transacted electronically
- Correct answerquestion28
Which of the following best explains how information technology improves innovation in a company?
Allowing the organization to identify new audiences for an existing product
Tracking changes in financing related to product development
Giving customers ability to purchase products more easily
Providing up-to-date information on changes to products and systems
- Correct answerquestion29
Which of the following best describes the result of information overload?
Data is missing which makes information difficult to understand.
Large amounts of real-time data make it difficult to collect.
Vast amounts of information make it difficult to determine what is useful.
Excess data causes systems to fail.
- Correct answerquestion30
The combination of which two factors gives people the ability to better react to the economic environment in which they function?
Facts and numbers
Knowledge and learning
Data and technology
Hardware and software
- Correct answerquestion31
According to Jones (2007), the hardware and software components of a company’s existing IT systems are called its
legacy systems
network computers
microprocessors
mainframes
BUS 211 Week 5 Business Portfolio Presentation
Resource: Student Appendix A
Review the assignments you completed throughout the course.
Create a 8-10 slide Powerpoint (No Paper is Due) and include information on the following topics:
- Business organization
- Potential legal or ethical issues
- Business culture
- Types of motivation
- Technology
- The operations of the five areas of human resource management in your fictional company
- The effects and costs of operations and materials management on your fictional company
Include at least 3 citations and a reference slide conistant with APA formatting.
Click the Assignment Files tab to submit your assignment.
Appendix A
Final Project Overview and Timeline
Final Project Overview
Create a 8-10-slide Microsoft® PowerPoint® presentation supporting the topics below and based on your previous individual assignments (see below under Final Project Timeline). Use text, charts, tables, visuals, etc., to detail the different areas of business found within your company.
- Business organization
- Potential legal or ethical issues
- Business culture
- Types of motivation
- Technology
- The operations of the five areas of human resource management in your fictional company
- The effects and costs of operations and materials management on your fictional company
Final Project Timeline
You should budget your time wisely and work on your project throughout the course. As outlined below, some of the assignments in the course are designed to assist you in creating your final project. If you complete your course activities and use the feedback provided by the instructor, you will be on the right track to complete your project successfully.
- Suggested in Week One: Describe the three components of your company’s business system and the form of business organization that you will be using.
- Suggested in Week Two: Create a fictional business that you will use for assignments throughout the remainder of the class. Describe the products or services your business will provide and how you plan to use profits to increase your business’s profitability.
- Suggested in Week Three: Describe the role of entrepreneurs, managers and employees in your company. Describe its ethical code of conduct, including rules and principles that your company will use in decision-making. Examine any laws that may be relevant to your chosen rules and principles and how these laws differ from the business ethics you have established. Explain the behaviors that you would like to cultivate in your company. Identify the methods of motivation that will be used to motivate your employees.
- Suggested in Week Four: Determine the roles of the five areas of human resource management in your company. Determine the role of technology in your company and how operations and materials will be managed.
- Due in Week Five: Complete your final Microsoft® PowerPoint® Post as attachments to your Assignment forum.
BUS 211 Week 5 Quiz
Your answers : 7/7 (100%)
- Correct answerquestion1
A three stage business plan is used by managers. Which of the following is one of the stages?
Assembling raw materials into finished products
Calling customers to sell products
Answering questions about products from customers
Selecting goals and targets for team members
- Correct answerquestion2
What leadership approach would a leader take if they were to combine a concern for the well-being of the employee with an approachable demeanor and attitude?
Participative approach
Supportive approach
Direct approach
Achievement-oriented approach
- Correct answerquestion3
Marketing, operations, sales distribution, and customer service support are included in what functions of a business?
Complimentary function
Primary value function
Secondary value function
Tertiary function
- Correct answerquestion4
Which component of the HRM system determines who is the best fit for the organization’s specific job requirements?
Labor relations
Performance appraisal and feedback
Recruitment and selection
Pay and benefits
- Correct answerquestion5
A detailed SWOT analysis would classify competition in the industry or market as a
threat
strength
opportunity
weakness
- Correct answerquestion6
What term best describes the buyers and sellers available for a particular product?
Company
Demand
Market
Supply
- Correct answerquestion7
When looking at a demand curve for a particular product. The slope falls downward from left to right. This slope shows which of the following:
As price decreases, quantity increases.
As price increases, quality increases.
As price decreases, quality increases.
As quantity decreases, price decreases.