MHA 543 Week 3 Discussion Board

Due Thursday (23 pts)

Write a 175- to 265-word response to the following:

• What prevents health care from having the same customer satisfaction as Amazon?
• What prevents health care employees from having the same satisfaction as Google employees?
• What are the leadership skills or attributes necessary to accomplish these objectives?

Due Monday (23 pts)

Read and respond to at least two of your classmates’ discussion posts. Be constructive and professional with your thoughts, feedback, or suggestions.