MGT 521 Week 3 Knowledge Check

The material presented below is not meant to be a comprehensive list of all you need to know in the content area. Rather it is a starting point for building your knowledge and skills. Additional study materials are recommended in each area below to help you master the material.

Personalized Study Guide Results: 

Score: 21 / 21

Concept: Six key elements in determining organizational structure

Materials on the concept:

• Designing Organizational Structure
• Basic Organizational Design
• Work Specialization
• Departmentalization
• Chain of Command

1.

The process of dividing work activities into separate job tasks is known as ________.

work specialization

differentiation

chain of command

span of control

2.

The process of grouping jobs together is known as ________.

departmentalization

centralization

formalization

decentralization

3.

The line of authority that extends from upper organizational levels to lower levels, clarifying who reports to whom, is known as the ________.

employee power distance

unity of command

span of control

chain of command

Concept: Mechanistic and Organic Structures

Materials on the concept:

• Mechanistic and Organic Structures
• Basic Organizational Design

4.

Which of the following is a characteristic of a mechanistic organization?

Cross-functional teams

Free flow of information

Wide spans of control

Clear chain of command

5.

Which of the following structures is highly adaptive, loose, and flexible?

Organic

Centralized

Vertical

Mechanistic

6.

Companies would become more ________ if they allowed professionals to set the priorities and allocate the resources for their departments.

bureaucratic

mechanistic

diversified

organic

Concept: Types of Contemporary Organizational Designs

Materials on the concept:

• Contemporary Organizational Designs
• Adaptive Organizational Design

7.

In a ________ structure, no clear chain of command exists.

team

project

mechanistic

functional

8.

Which organizational design increases the complexity of assigning people to projects?

Matrix structure

Team structure

Boundaryless structure

Learning structure

9.

In which of the following organizational designs are employees most likely to experience communication difficulties?

Team structures

Matrix structures

Project structures

Boundaryless structures

Concept: Types of Internal and External Collaboration

Materials on the concept:

• Internal Collaboration
• Adaptive Organizational Design
• Cross-Functional Teams
• Task Forces
• Communities of Practice

10.

A company brings team members together to collaborate on resolving mutual problems that affect each of their areas. This is an example of the use of ________.

cross-functional teams

task forces

communities of practice

cross-cultural teams

11.

A temporary committee formed to address a specific short-term problem that affects several departments is known as a ________.

task force

community of practice

strategic partnership

joint venture

12.

Which of the following will help in making communities of practice successful?

Conducting face-to-face meetings, instead of online meetings

Having clear accountability and managerial oversight

Encouraging members to nurture competing goals

Focusing on simple and routine issues that can be easily tackled

Concept: Stages of Group Development

Materials on the concept:

• Managing Teams
• Stages of Group Development
• Groups and Group Development

13.

The ________ stage in the group development process is complete when members begin to think of themselves as part of a group.

forming

storming

norming

performing

14.

During the ________ stage of the group development process, a relatively clear hierarchy of leadership and agreement on the group’s direction emerge.

forming

storming

norming

performing

15.

The ________ stage of the group development process is one in which close relationships develop and the group becomes cohesive.

norming

forming

storming

performing

Concept: Five Conflict Management Techniques

Materials on the concept:

• Conflict Management
• Managing Teams
• Group Structure

16.

In which of the following conflict-management techniques are conflicts resolved by seeking an advantageous solution for all the parties involved?

Collaborating

Compromising

Forcing

Accommodating

17.

Conflicts can be resolved by withdrawing from them or suppressing them. This conflict-management technique is known as ________.

compromising

forcing

accommodating

avoiding

18.

Which of the following lists are the five conflict-management options available to managers?

Accommodating, Asserting, Avoiding, Compromising, and Cooperating

Avoiding, Collaborating, Cooperating, Compromising, and Forcing

Accommodating, Avoiding, Collaborating, Cooperating, and Forcing

Accommodating, Avoiding, Collaborating, Compromising, and Forcing

Concept: Six Aspects of Group Structure

Materials on the concept:

• Managing Teams
• Group Structure
• Roles
• Norms
• Status Systems

19.

Behavior patterns expected of someone occupying a given position in a social unit is called a ________.

role

status

profile

persona

20.

Which of the following is a negative aspect of group norms?

Being part of a group has the ability to increase an individual’s antisocial actions.

The most widespread norms are those related to dress codes.

Groups become dysfunctional when they maintain strict norms.

Norms do not influence employees’ performance.

21.

Which of the following is an accurate statement regarding status systems?

Anything can have status value if others in the group evaluate it that way.

Status is a weak employee motivator even though it has behavioral consequences.

Status can only be formally conferred on individuals.

Status systems are independent of aspects such as prestige and grading.