- Description
IT 205 Week 9 Week Nine: Knowledge Check
Week 9 Knowledge Check
The material presented below is not meant to be a comprehensive list of all you need to know in the content area. Rather it is a starting point for building your knowledge and skills. Additional study materials are recommended in each area below to help you master the material.
Personalized Study Guide Results
Score 7 / 7
| Concepts | Mastery | Questions |
| Customer Intimacy | 100% | · 1 |
| Business Intelligence | 100% | · 2 |
| Social and Political Issues | 100% | · 3 |
| Problem-Solving Steps/Analysis | 100% | · 4 |
| Security | 100% | · 5 |
| Customer Relationship Management (CRM) Systems | 100% | · 6 |
| Relationships Between Components | 100% | · 7 |
Concept: Customer Intimacy
| Mastery | 100% | Questions | · 1 |
Materials on the concept
- Customer Relationship Management Software
1.
What module deals with issues such as setting objectives, employee performance management, and performance-based compensation?
SCM
SFA
ERM
PRM
Concept: Business Intelligence
| Mastery | 100% | Questions | · 2 |
Materials on the concept
- Data Warehouses
- Data Marts
2.
What is an advantage of using a data mart as opposed to a data warehouse?
A data mart serves an entire organization whereas a data warehouse serves a smaller portion of an organization.
A data mart uses a web interface for easy, central access.
A data mart extracts current and historical information whereas a data warehouse only extracts historical information.
A data mart can typically be constructed more rapidly and at lower cost than a data warehouse
Concept: Social and Political Issues
| Mastery | 100% | Questions | · 3 |
Materials on the concept
- Information Rights: Privacy and Freedom in the Internet Age
3.
Which of the following U.S. laws gives patients access to personal medical records and the right to authorize how this information can be used or disclosed?
HIPAA
Gramm-Leach-Bliley Act
Privacy Protection Act
Freedom of Information Act
Concept: Problem-Solving Steps/Analysis
| Mastery | 100% | Questions | · 4 |
Materials on the concept
- Implementing the Solution
4.
What does a systems design do when implementing the solution?
Identifies the system’s information requirements
Identifies alternate solutions for solving the problem
Defines the problem and specifies its causes
Specifies how the new system will fulfill the information requirements
Concept: Security
| Mastery | 100% | Questions | · 5 |
Materials on the concept
- Internal Threats: Employees
5.
What is the method of tricking employees to reveal their passwords by pretending to be a legitimate member of a company called?
Company filtering
Social engineering
Company phishing
Social pharming
Concept: Customer Relationship Management (CRM) Systems
| Mastery | 100% | Questions | · 6 |
Materials on the concept
- Infrastructure Components
- Data Management Technology
6.
Software that organizes, manages, and processes business data, such as data concerned with inventory, customers, and vendors, is called
system software
application software
data management software
network software
Concept: Relationships Between Components
| Mastery | 100% | Questions | · 7 |
Materials on the concept
- Technology
- Dimensions of Information Systems
7.
What do organizations use to access their internal information?
URLs on the Internet
Sites on the World Wide Web
Extranets
Intranets