BSA 510 Wk 4 Discussion – Service Level Agreements

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BSA 510 Wk 4 Discussion - Service Level Agreements
BSA 510 Wk 4 Discussion – Service Level Agreements
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BSA 510 Wk 4 Discussion – Service Level Agreements

Post a total of 3 substantive responses over 2 separate days for full participation. This includes your initial post and 2 replies to other students.

Due Thursday

Respond to the following in a minimum of 175 words:

Examine and discuss Service Level Agreements (SLAs) and contract management practices. What are the major components of an SLA? How do you make sure an SLA is effectively written? When is it important to have SLAs in place? Are SLAs as important within an organization as they are for other relationships outside the organization?

Due Monday

Reply to at least 2 of your classmates. Be constructive and professional in your responses.