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BSHS 305 Week 3 Quiz
Complete the Week 3 Quiz.
Click the Assignment Files tab to submit your assignment.
Week 3 Quiz
Select the correct answer for each question by highlighting your choice.
- The term client refers to all of the following EXCEPT
- individuals, family, and neighborhood
- the working poor, AIDS patients, and the underclass
- Hurricane Katrina victims, Oklahoma City bombing victims, and Mississippi River flood victims
- students, teachers, and coworkers
- Two components of a problem are
- a description and a course of action
- a situation and a difficulty
- an unsettled matter and a demand for services
- determining who the client is and what the client needs
- Which perspective is useful in determining client needs?
- Hierarchical needs
- Conflicting needs
- Developmental process
- Meeting needs
- Client satisfaction is related to
- making new friends
- talking about problems
- solving problems
- making more money
- Central to understanding who a client is and what problems are encountered is the idea that
- everyone is a client
- problems are a normal part of life
- resources are critical for success
- the support network must be utilized
- Encouraging responsibility and promoting self-help are
- the focus of questioning
- supported by the office setting
- the result of listening
- the goals of the helping process
- A strategy or technique that helps a client become more comfortable with the setting and the helper is
- questioning
- listening
- handshakes
- icebreakers
- The stage during which goals are set is
- exploring the problem
- termination
- intervention strategies
- client arrival
- Examples of questions that are helpful and appropriate include all of the following EXCEPT
- Could you tell me a little about yourself?
- Why did you do that?
- How long have you been ill?
- How does that make you feel?
- It is difficult to predict
- what the client will need for prenatal care
- what the client will experience as a problem
- how the problem influences culture
- how the person will use resources