- Description
BUS 211 Week 3 Quiz
Your answers : 31/31 (100%) Correct answerquestion1
What are teams grouped by areas of expertise?
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Functional
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Top management
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Cross-functional
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Virtual
· Correct answerquestion2
Which of the following could cause an individual to avoid performing a required job task according to expectancy theory?
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Low levels of self-efficacy
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Goal orientation at odds with task
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Desire for belongingness
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Unmet physiological needs
· Correct answerquestion3
Managers can cause organizational dysfunction by doing which of the following?
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Focusing efforts on political battles
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Promoting competition
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Disagreeing that change is needed
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Expressing conflicting ideas
· Correct answerquestion4
According to the goal-setting theory, job performance goals should
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measure the degree of effort
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be specific and time bound
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align to company culture
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be broad and flexible
· Correct answerquestion5
An organizational performance is increased with employees working in teams since
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teams facilitate the division of labor and specialization
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managers can more easily monitor the performance of their employees
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teams facilitate goals and interests of different stakeholders that otherwise would be incompatible
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managers can develop group norms that facilitate cooperation
· Correct answerquestion6
Businesses often promote norms which are entrepreneurial or conservative in nature. Why?
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The external environment influences corporate norms and must be controlled.
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Promoting norms increases employee motivation.
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Promoting norms allow the company to measure employee performance more efficiently.
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Companies try to select norms which match their business model and culture.
· Correct answerquestion7
Employees will most often be motivated to initially fulfill basic needs rather than higher level needs. Which of the following satisfies a higher need?
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Promotion to senior position
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Job stability and pay
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Safe working environment
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Bonuses and fringe benefits
· Correct answerquestion8
Company values are shared standards that employees use to
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evaluate if they have helped the company achieve its goals
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measure profitability and make needed corrections in performance
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govern interactions with other employees
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evaluate risks and drive innovation in their department
· Correct answerquestion9
Employees quickly figure out and adopt the values and norms desired by their company. What is this process called?
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Rites of integration
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Organizational socialization
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Rites of engagement
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Cultural exchange
· Correct answerquestion10
What best describes the contingency approach, as it relates to organizational design?
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Creating a cultural design
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Having the ability to alter a plan
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Finding ways to increase revenue
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Growing the business model
· Correct answerquestion11
Maslow’s Need Theory is an hierarchal format that deals with ‘what’ is important to individuals. Which of the following hierarchy most accurately reflects Maslow’s hierarchy?
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Physiological, security, belongingness, self-actualization, esteem
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Physiological, security, esteem, self-actualization, belongingness
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Physiological, security, belongingness, esteem, self-actualization
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Physiological, security, esteem, belongingness, self-actualization
· Correct answerquestion12
What does the amount of conflict in an organization signal?
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Openness to new ideas
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Managers value conformity
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Performance goals are not clear
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Indecision by top management
· Correct answerquestion13
Which of the five sources of a leader’s power would be demonstrated by a leader with rightful authority to direct and control an employee’s activities?
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Legitimate power
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Expert power
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Coercive power
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Reward power
· Correct answerquestion14
What form of business communication offers the highest form of persuasive communication?
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Face-to-face meeting
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Instant messaging
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Telephone conversation
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· Correct answerquestion15
Companies with a strong culture may hold meetings to announce the company’s achievements. Which source of company culture would best describe this activity?
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Rites of enhancement
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Rites of excellence
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Rites of integration
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Rites of passage
· Correct answerquestion16
Which of the following best describes a company that has established a professional culture?
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It promotes streamlined decision making.
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It maintains a professional setting.
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It follows ethical business practices.
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It invests in employee development.
· Correct answerquestion17
Which theory tries to explain the psychological factors underlying why an individual selects a task and exerts effort in performing a task?
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Expectancy theory
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Maslow’s hierarchy of needs
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Goal-setting theory
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Equity theory
· Correct answerquestion18
Which of Maslow’s Hierarchy of Needs is geared toward personal fulfillment?
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Self-actualization
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Security
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Esteem
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Belongingness
· Correct answerquestion19
What is the definition of a team?
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Collection of people working towards a common goal
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Employees jointly responsible to meet a goal
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Employees working towards their specific goals
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A group who follows the same rules
· Correct answerquestion20
Being goal oriented has shown to be paramount to a person’s success. Why?
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Focus is on reaching the unattainable
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Goals are constant reminders of abilities
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Motivated persistency
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Goals remove obstacles
· Correct answerquestion21
The motivational theory that tries to determine how much work is needed for a specific outcome is
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equity
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expectancy
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goal setting
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MBO
· Correct answerquestion22
Which of the following best describes how the values of the company’s founder influence an organization?
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They establish cultural norms.
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They promote entrepreneurial practices.
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They outline rites of integration.
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They define rites of passage.
· Correct answerquestion23
What form of business communication offers the lowest form of persuasive communication?
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Telephone conversation
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Written letters and memos
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Face-to-face meeting
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· Correct answerquestion24
What best describes company norms?
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Organizationaldesign
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Standards of excellence
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Ceremonies and rites
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Informal but powerful rules
· Correct answerquestion25
What work attitude would a leader promote to influence his or her worker?
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Job satisfaction
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Quantity and quality of work
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Level of effort put into job
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Reliability of performance
· Correct answerquestion26
Which of the following best describes sources of a company’s culture?
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Communication of strategic goals
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Values of the founder and ceremonies
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Employee autonomy and creativity
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Values of innovation and excellence
· Correct answerquestion27
Formal events that recognize an employee or group that have benefited the company by their works are
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rites of engagement
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rites of passage
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rites of integration
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rites of enhancement
· Correct answerquestion28
Organizational design is best defined as
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the values and norms employees share
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the coordination actions of employees and groups
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the framework of task and authority
relationships
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a specific type of organizational structure and culture
· Correct answerquestion29
A company who desires to develop new or improved products would fit best with what type of team?
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Top management
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Functional
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Cross-functional
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Virtual
· Correct answerquestion30
The Matrix Structure is a unique organizational structure that responds to rapid changing situations. Which of the following is a component of this structural design?
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Employees are grouped into cross-functional product teams.
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Managers group people by product instead of function.
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R&D specialists manage product teams.
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Most commonly used by non-high-tech companies
· Correct answerquestion31
Which of the following in the best example of active listening?
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Paying attention to the words being said and other signals
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Knowing the sender’s problem in advance
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Interaction between the sender and receiver
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Paying attention as the sender voices ideas