BUS 211 Week 4 Quiz

Your answers : 31/31 (100%)

• Correct answerquestion1

Which of the following costs is associated with a firm’s operations and materials management function?

The cost of work-in-process goods, semifinished products moving through the production process

The cost of the machinery, computers, tools, buildings, and equipment

The stock value of finished products a company holds in inventory

The cost of employee wages, including benefits

• Correct answerquestion2

In the 1990’s, the Windows operating system, created by Microsoft, was installed in 90% of the world’s PCs. This kind of penetration in the personal computer business made Windows the

best-of-breed solution

industry standard

leader in the networking software

world’s largest software system

• Correct answerquestion3

Which best describes B2B commerce?

Trade that takes place between companies

Commerce between wholesalers and retailers

Trade that is transacted electronically

Same industry commerce

• Correct answerquestion4

Which of the following describes managers’ ability to use the collection and analysis of data to gain information about various tasks and operations to increase the efficiency of a particular function?

Superior information

Superior quality

Superior productivity

Superior innovation

• Correct answerquestion5

Which of the following is a form of information that is constantly updated to make sure that decisions can be as up-to-date as possible?

Reliable

Relevant

Complete

Real-time

• Correct answerquestion6

Of the three stages in operation and materials management, which stage comes first?

Input

Production

Output

Operations

• Correct answerquestion7

According to Jones (2007), the semi-finished goods and services that go through a company’s production process are called

conversion

inputs

distribution

work-in-process

• Correct answerquestion8

Which of the following is a key benefit of mass production operating systems?

Unique one-of-a-kind products

Flexible employees and work teams

A wide range of customized products

Lower operating costs

• Correct answerquestion9

Information technology improves customer responsiveness by

giving middle managers the ability to collect and process more data

tracking changes to products and systems

allowing the organization to identify issues in products or process

tracking people’s likes, dislikes, and buying habits

• Correct answerquestion10

Which component of the HRM system provides employees with information about their performance relative to job expectations?

Labor relations

Performance appraisal and feedback

Training and development

Recruitment and selection

• Correct answerquestion11

Which is the process that aims at identifying company inefficiencies and then determines where improvements are needed?

Job analysis

Workflow analysis

Job specifications

Human resource planning

• Correct answerquestion12

The aim of this process is to align human resources recruitment and retention with future organizational goals.

Job specification

Job screening

Human resource planning

Job analysis

• Correct answerquestion13

Which of the following best describes information learned from a Position Analysis Questionnaire (PAQ)?

occupational safety and health concerns at work

the different types of employees’ job activities

pool of potential applicants for each position

specific sales strategies and daily targets

• Correct answerquestion14

Which of the following is one of the four major sources of competitive advantages provided by information technology?

Rapid development

Artificial intelligence

Superior innovation

Cutting edge communication

• Correct answerquestion15

Which component of the HRM system strives to ensure equity and fairness in dealing with employee issues and concerns?

Pay and benefits

Recruitment and selection

Labor relations

Performance appraisal and feedback

• Correct answerquestion16

Which component of the HRM system provides employees with the knowledge and skills necessary to perform their job?

Performance appraisal and feedback

Recruitment and selection

Training and development

Labor relations

• Correct answerquestion17

Which of the following is the correct order of the operations and material management process?

Output, operations, and input

Operations, input, and output

Input, operations, and output

Operations, output, and input

• Correct answerquestion18

One major result of organizational learning is

increased work load

increased expenses

increased profitability

increased information

• Correct answerquestion19

Some examples of elements in the operations stage of the operations and material management process include

goods and services

skills and machines

raw materials and components

labor and customers

• Correct answerquestion20

For what purpose do businesses consider establishing maquiladoras?

Reduce inventory costs.

Reduce distribution costs.

Reduce raw materials costs.

Reduce labor costs.

• Correct answerquestion21

According to Jones (2007), what attributes should information provided to managers have to be useful to the organization?

Complete, accurate, relevant, and timely

Clear, quality, engaging, and responsive

Complete, efficient, effective, relevant

Superior, relevant, timely, and innovative

• Correct answerquestion22

The operating system that combines both the benefits of customized products and low cost production is called

mass production

small-batch production

standardized production

flexible production

• Correct answerquestion23

What is the major advantage of broadband technology?

Quick transmission of very large amounts of information

Transfer of data between networks over the Internet

Connection of databases of different institutions

Creation of an area network that links PCs to a central server

• Correct answerquestion24

Which of the following is software developed for business within the same industry to conduct trading?

Open source exchange

Business exchange center

Networking protocol

B2B marketplace

• Correct answerquestion25

In the history of modern computers, which of the following came first?

Mainframe computers

Microprocessors

PCs

The World Wide Web

• Correct answerquestion26

According to Jones (2007), which type of operating system is designed to make unique or custom-made products?

Materials management production

Mass production

Flexible production

Small-batch production

• Correct answerquestion27

Which best describes e-commerce?

Systems used for exchange

Same industry commerce

Commerce between wholesalers and retailers

Trade that is transacted electronically

• Correct answerquestion28

Which of the following best explains how information technology improves innovation in a company?

Allowing the organization to identify new audiences for an existing product

Tracking changes in financing related to product development

Giving customers ability to purchase products more easily

Providing up-to-date information on changes to products and systems

• Correct answerquestion29

Which of the following best describes the result of information overload?

Data is missing which makes information difficult to understand.

Large amounts of real-time data make it difficult to collect.

Vast amounts of information make it difficult to determine what is useful.

Excess data causes systems to fail.

• Correct answerquestion30

The combination of which two factors gives people the ability to better react to the economic environment in which they function?

Facts and numbers

Knowledge and learning

Data and technology

Hardware and software

• Correct answerquestion31

According to Jones (2007), the hardware and software components of a company’s existing IT systems are called its

legacy systems

network computers

microprocessors

mainframes