- Description
BUS 211 Week 4 quiz
Instructions
Your answers : 31/31 (100%)
- 1
Which is the process that aims at identifying company inefficiencies and then determines where improvements are needed?
Human resource planning
Workflow analysis
Job specifications
Job analysis
- 2
Which component of the HRM system strives to ensure equity and fairness in dealing with employee issues and concerns?
Recruitment and selection
Labor relations
Performance appraisal and feedback
Pay and benefits
- 3
According to Jones (2007), the semi-finished goods and services that go through a company’s production process are called
distribution
conversion
inputs
work-in-process
- 4
Which of the following is a form of information that is constantly updated to make sure that decisions can be as up-to-date as possible?
Real-time
Reliable
Relevant
Complete
- 5
Some examples of elements in the operations stage of the operations and material management process include
raw materials and components
skills and machines
goods and services
labor and customers
- 6
Which of the following describes managers’ ability to use the collection and analysis of data to gain information about various tasks and operations to increase the efficiency of a particular function?
Superior productivity
Superior innovation
Superior quality
Superior information
- 7
The combination of which two factors gives people the ability to better react to the economic environment in which they function?
Facts and numbers
Data and technology
Hardware and software
Knowledge and learning
- 8
Which of the following best describes the result of information overload?
Data is missing which makes information difficult to understand.
Vast amounts of information make it difficult to determine what is useful.
Excess data causes systems to fail.
Large amounts of real-time data make it difficult to collect.
- 9
Which of the following is one of the four major sources of competitive advantages provided by information technology?
Rapid development
Superior innovation
Cutting edge communication
Artificial intelligence
- 10
The operating system that combines both the benefits of customized products and low cost production is called
standardized production
mass production
flexible production
small-batch production
- 11
Information technology improves customer responsiveness by
giving middle managers the ability to collect and process more data
tracking people’s likes, dislikes, and buying habits
tracking changes to products and systems
allowing the organization to identify issues in products or process
- 12
In the 1990’s, the Windows operating system, created by Microsoft, was installed in 90% of the world’s PCs. This kind of penetration in the personal computer business made Windows the
world’s largest software system
industry standard
leader in the networking software
best-of-breed solution
- 13
The aim of this process is to align human resources recruitment and retention with future organizational goals.
Human resource planning
Job specification
Job analysis
Job screening
- 14
Which of the following is a key benefit of mass production operating systems?
A wide range of customized products
Unique one-of-a-kind products
Lower operating costs
Flexible employees and work teams
- 15
Which of the following best describes information learned from a Position Analysis Questionnaire (PAQ)?
the different types of employees’ job activities
specific sales strategies and daily targets
pool of potential applicants for each position
occupational safety and health concerns at work
- 16
For what purpose do businesses consider establishing maquiladoras?
Reduce labor costs.
Reduce raw materials costs.
Reduce inventory costs.
Reduce distribution costs.
- 17
According to Jones (2007), the hardware and software components of a company’s existing IT systems are called its
mainframes
legacy systems
microprocessors
network computers
- 18
One major result of organizational learning is
increased work load
increased profitability
increased information
increased expenses
- 19
Which best describes e-commerce?
Trade that is transacted electronically
Same industry commerce
Systems used for exchange
Commerce between wholesalers and retailers
- 20
Which component of the HRM system provides employees with information about their performance relative to job expectations?
Performance appraisal and feedback
Labor relations
Training and development
Recruitment and selection
- 21
According to Jones (2007), which type of operating system is designed to make unique or custom-made products?
Materials management production
Flexible production
Mass production
Small-batch production
- 22
Which of the following is software developed for business within the same industry to conduct trading?
Open source exchange
B2B marketplace
Business exchange center
Networking protocol
- 23
Of the three stages in operation and materials management, which stage comes first?
Production
Output
Operations
Input
- 24
Which of the following best explains how information technology improves innovation in a company?
Tracking changes in financing related to product development
Allowing the organization to identify new audiences for an existing product
Providing up-to-date information on changes to products and systems
Giving customers ability to purchase products more easily
- 25
Which of the following is the correct order of the operations and material management process?
Operations, output, and input
Operations, input, and output
Output, operations, and input
Input, operations, and output
- 26
Which best describes B2B commerce?
Commerce between wholesalers and retailers
Trade that is transacted electronically
Same industry commerce
Trade that takes place between companies
- 27
Which component of the HRM system provides employees with the knowledge and skills necessary to perform their job?
Performance appraisal and feedback
Recruitment and selection
Training and development
Labor relations
- 28
What is the major advantage of broadband technology?
Quick transmission of very large amounts of information
Connection of databases of different institutions
Transfer of data between networks over the Internet
Creation of an area network that links PCs to a central server
- 29
Which of the following costs is associated with a firm’s operations and materials management function?
The cost of the machinery, computers, tools, buildings, and equipment
The cost of work-in-process goods, semifinished products moving through the production process
The cost of employee wages, including benefits
The stock value of finished products a company holds in inventory
- 30
In the history of modern computers, which of the following came first?
The World Wide Web
Microprocessors
Mainframe computers
PCs
- 31
According to Jones (2007), what attributes should information provided to managers have to be useful to the organization?
Complete, accurate, relevant, and timely
Complete, efficient, effective, relevant
Clear, quality, engaging, and responsive
Superior, relevant, timely, and innovative