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BUS 475 Week 1 Knowledge Check

Complete the Week 1 Knowledge Check.

Week 1 Knowledge Check

The material presented below is not meant to be a comprehensive list of all you need to know in the content area. Rather it is a starting point for building your knowledge and skills. Additional study materials are recommended in each area below to help you master the material.

Materials on the concept

• Two Kinds of Reasoning

1.

Reaching a valid decision is based on the evaluation of arguments. If we know that a valid argument has true premises, then a decision based on the argument______________.

must be sound

might be sound

is strong

might have a false conclusion

Concept: RHETORICAL DEVICES AND FALLACIES

Materials on the concept

• More Rhetorical Devices. Psychological and Related Fallacies

2.

Identify the fallacy in the following piano store advertisement: “Pianos are our only business. You’ll get the best deal at the Piano Experts.”

Ad hominem

Straw man

Hasty generalization

Red herring

Concept: ENHANCING CREATIVITY AND INNOVATION

Materials on the concept

• Unleashing Individual Creativity

3.

Which of the following statements describes creativity correctly?

Only highly intelligent people are capable of generating creative ideas.

Creative people are born with the trait.

Anyone can become more creative.

Children are more creative than adults.

Concept: CREDIBILITY OF CLAIMS

Materials on the concept

• Persuasion Through Rhetoric. Common Devices and Techniques

4.

How would you assess the following statement? Consider both the nature of the claim and the source. “Lottery director Mark Michalko said Thursday that allegations that Californians are squandering money they once used for food to buy lottery tickets ‘are just not correct.’. . . California Grocers Association president Don Beaver raised the issue earlier in the week, saying five supermarket chains had complained that grocery sales dropped about 5 percent after lottery tickets went on sale October 3.” —Sacramento Bee

Probably true

Probably false

Requiring further documentation

Claim that cannot be properly evaluated

Concept: ETHICAL IMPLICATIONS

Materials on the concept

• Ethics and Corporate Responsibility

5.

The Sarbanes–Oxley Act was created in 2002 to improve and maintain investor confidence. The act includes which of the following:

senior managers sign off on financial results

privately held companies must report to the public

officers are exempt if they were not aware of a misrepresentation

company insiders may compose the entire Board of Directors

Concept: ORGANIZATIONAL BEHAVIOR

Materials on the concept

• Introduction to Organizational Behavior

6.

Organizational behavior is examined at three main levels.

Traits, behaviors, and results

Affective, cognitive, and behavioral

Individual, organizational, and societal

Individual, group, and organizational

Concept: INTRINSIC MOTIVATION

Materials on the concept

• The Nature of Work Motivation

7.

Employees who have intrinsic work values will be motivated by

challenging assignments

status in the workplace

social contacts

financial rewards

Concept: GROUP STRATEGIES

Materials on the concept

• The Nature of Work Groups and Teams

8.

Research on the five-stage model of group development shows that

all groups pass through the norming stage

groups always pass through the stages in order

not all groups go through each of the stages

all groups pass through the adjourning stage

Concept: LEADERSHIP STYLE

Materials on the concept

• Leaders and Leadership

9.

The extent to which a leader actually does help a group or organization to achieve its goals is best described as

formal leadership

leader effectiveness

organizational profitability

informal leadership

Concept: ORGANIZATIONAL STRUCTURES

Materials on the concept

• Organizational Design and Structure

10.

When the business environment is __________, an organization is most likely to decentralize authority and empower its employees to make operating decisions.

stable

uncertain

unknown

transparent

Concept: THE COMMUNICATION PROCESS

Materials on the concept

• Achieving Success Through Effective Business Communication

11.

To make your communication more effective

include as much information as possible, even if you are not sure it is necessary

send the same messages by multiple channels

clearly address your audience’s wants and needs, not yours

draw pictures and animations your audience will understand

Concept: APPROPRIATE TECHNOLOGIES

Materials on the concept

• Mastering Team Skills and Interpersonal Communication

12.

Which of the following meeting technologies would be most effective for negotiations, collaborative problem solving, and other complex discussions?

Telepresence

Instant messaging

Teleconference

Telephone

Concept: PERSUASIVE MESSAGES

Materials on the concept

• Writing Persuasive Messages

13.

Most persuasive messages combine

many major points all at once

logical and emotional factors

truth and falsehood

current and very old evidence

Concept: EFFECTIVE PRESENTATIONS

Materials on the concept

• Enhancing Presentations with Slides and Other Visuals

14.

Important design elements to consider when creating slides include which of the following:

word selection

selecting background designs

selecting a theme

writing content

Concept: RESUME WORDING

Materials on the concept

• Building Careers and Writing Résumés

15.

Which of the following would be the best wording to use on a resume?

“I was in charge of a staff of six employees.”

“I supervised a full staff of six employees.”

“Was in charge of entire departmental staff.”

“Supervised staff of six employees.”

Concept: ETHICAL APPROACHES

Materials on the concept

• Ethics and Privacy

16.

The __________ approach to ethics maintains that an ethical action is the one that provides the most good or does the least harm.

utilitarian approach

rights approach

fairness approach

common good approach

Concept: PRIVACY POLICY

Materials on the concept

• Ethics and Privacy

17.

Which type of privacy policy restricts an organization from collecting personal information until the customer specifically authorizes it?

Opt-out model

Opt-in model

Electronic surveillance

Profiling

Concept: WIRELESS COMMUNICATION

Materials on the concept

• Wireless, Mobile Computing, and Mobile Commerce

18.

Wireless communication includes which of the following:

Bluetooth

coaxial connections

traditional land lines

lighting connections

Concept: ENTERPRISE APPLICATIONS

Materials on the concept

• Information Systems within the Organization

19.

Enterprise resource planning applications seeks to integrate a number of issues, including which of the following:

vacation schedules

tenure of the staff

production and inventory levels

turnover rate of the project staff

Concept: ACQUIRING INFORMATION SYSTEMS

Materials on the concept

• Acquiring Information Systems and Applications

20.

The request for proposal (RFP) is one of the key tools in acquiring information systems and applications. Which of the following statements best characterizes the RFP?

The RFP must always be used.

It is prepared by the vendor.

It always identifies the price.

It defines the scope of the project.

Concept: ORGANIZATION AND RELATIONSHIP OF COURTS

Materials on the concept

• The American Judicial System, Jurisdiction, and Venue

21.

The relationship between jurisdiction and venue of state and federal courts

often causes delays in case resolution

causes development of conflicting rules in similar disputes

is determined by the U.S. Attorney General

is well-defined by statute and case law

Concept: LEGAL DUTIES OF CARE

Materials on the concept

• Torts and Products Liability

22.

Businesses owe customers (business invitees) visiting their stores

no duty of care, the customer assumes the risk of injury

a warning of known risks, only

a duty to inspect for and warn of risks

a duty to repair hidden risks only where children are involved

Concept: AWARENESS OF COMMERCIAL OBLIGATIONS

Materials on the concept

• Overview and Formation of Contracts

23.

A legally enforceable contract always requires

a written document

signatures of all parties

a heading saying “Contract” or “Agreement”

a manifest intent to be bound by the parties

Concept: EFFECT OF REGULATION ON BUSINESS

Materials on the concept

• Administrative Law

24.

Regulatory (or administrative) law arises from

court decisions

enabling statutes

attorney general opinions

policy documents prepared by nongovernmental organizations

Concept: ETHICAL CONDUCT OF BUSINESS

Materials on the concept

• Business, Societal, and Ethical Contexts of Law

25.

The purpose of a clear ethical code in a business is

to draw on employees religious background

to encourage philosophical debate among employees

to regulate employees’ private conduct

to manage values and conflicts among them