CMC 260 Entire Course

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CMC 260 Entire Course
CMC 260 Entire Course
$39.99
Year: 2016
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CMC 260 Week 1 Selecting Your Host Country

Select a host country from the following list for use in your final project due in Week Nine. Please avoid selecting a host country in which you currently live or you have lived in the past.

  • Brazil
  • Russia
  • India
  • China
  • Mexico
  • Korea

Obtain faculty approval for your selected country.

Final Project Overview and Timeline

 

Final Project Overview

 

The final project for this course is a compilation of information gleaned throughout the weekly readings and activities. It is designed to apply what you have learned about minimizing cultural shock through recognition of underlying perspectives of a different culture and about optimizing successful communication through appropriate interaction with people in another country.

 

Consider the following scenario:

 

The owner of a company that conducts international communications that often result in business contracts has hired you to create a guidebook to make sure that her employees are adequately prepared for intercultural interactions.

 

You are to compile detailed recommendations to prepare employees for encountering different perspectives, expectations, and behaviors in another culture. This guidebook will focus on a selected host country so employees will have the information necessary to communicate appropriately and develop effective relationships in the host country.

 

The guidebook will cover information that the employees need to know about each category to prepare for that aspect of the cultural experience. The following are categories for inclusion in the guidebook:

 

  1. Universal Systems
  2. Cultural Values
  3. Language and Thought
  4. Social Etiquette
  5. Business Customs
  6. Negotiation Strategies
  7. Culture Shock

 

Make each category a separate section of your 1,250- to 1,500-word final guideline.

 

Include photos, illustrations, or diagrams as appropriate. Document the source of each media item you include.

 

Include a minimum of five outside sources, in addition to the course text.

 

Format the guidebook consistent with APA guidelines.

 

Final Project Timeline

 

You should budget your time wisely and work on your project throughout the course. If you work on each category as you encounter it in the readings, you will be on the right track to successfully complete your project.

 

Week Suggested or DueTask or Deliverable
Due in Week OneSubmit your selected host country for faculty approval.
Due in Week TwoSubmit a detailed outline covering Sections One and Two of the guidebook.
Due in Week ThreeSubmit a detailed outline covering Section Three of the guidebook.
Suggested in Week ThreeDevelop Sections One and Two of the guidebook.
Suggested in Week FourDevelop Section Three of the guidebook.
Due in Week FiveSubmit a detailed outline covering Sections Four and Five of the guidebook.
Suggested in Week FiveDevelop Sections Four and Five of the guidebook.
Due in Week SixSubmit a rough draft of Sections One through Five of the guidebook.
Suggested in Week SevenReview the Negotiations Brochure assignment due in Week Seven for information you might use for this week’s outline.
Due in Week SevenSubmit a detailed outline covering Section Six of the guidebook.
Suggested in Week EightDevelop Sections Six and Seven of the guidebook.
Suggested in Week NineReview criteria for developing the guidebook due in Week Nine to ensure that you have met all the assignment requirements.

Compile Sections One through Seven of the guidebook.

Edit the guidebook for content and proofread the guidebook for grammatical and formatting errors.

Due in Week NineSubmit your final project.

Attach the Week Seven Negotiations Brochure.

 

 

 

CMC 260 Week 1 Multinational Management Orientations

Resource: “Multinational Management Orientations” in Ch. 1 of Intercultural Business Communication

Consider the following:

According to Chaney and Martin (2011), multinational companies use one of the three following management styles:

  • A style based on the company’s host country
  • A style consistent with that of the country or region in which they operate
  • A combination of styles

Write a 350- to 700-word paper in which you discuss how different management orientations affect international communication.

Address the following points:

  • How does culture affect intercultural as well as intracultural communication?
  • How might each management style referred to in Ch. 1 of Intercultural Business Communication affect intercultural communication?
  • How might a manager overcome culture shock when working in another country?

Format the paper consistent with APA guidelines.

 

CMC 260 Week 2 Outline for Guidebook Sections One and Two

Resources:  Sample Outline at the Center for Writing Excellence in the University Library

Consider the following:

For the final project, you develop a guidebook that contains the following sections:

  • Universal Systems
  • Cultural Values
  • Language and Thought
  • Social Etiquette
  • Business Customs
  • Negotiation Strategies
  • Culture Shock

During each week, you will complete a part of this guidebook in preparation for the final project due in Week Nine.

Develop detailed outlines for the first two sections of the guidebook:

  • Universal Systems
  • Cultural Values

For example, Intercultural Business Communication identifies some cultural values as the following:

  • Word meanings
  • Perceptions
  • Attitudes about gender differences
  • Work ethics
  • Religious and philosophical influences
  • Individualism versus collectivism

Determine which cultural values are important for employees to understand as they prepare to do business in the host country. Then, add details covering each value as a subtopic.

Identify at least two outside resources, in addition to Intercultural Business Communication, that might be useful in understanding these two sections.

Format your outline and citations consistent with APA guidelines.

 

CMC 260 Week 2 Cultural Values

Read Case 4 in Ch. 3 of Intercultural Business Communication.

Write a 350- to 500-word case study response in which you answer the following questions:

  • What are the economic, political, and educational differences between Disney—an American corporation—and its European employees and customers?
  • How did these differences contribute to the challenges that Disney faced in the case study?
  • How might Disney have changed its business practices to address the different work attitudes of international employees without sacrificing organizational goals?

Format the paper consistent with APA guidelines.

 

CMC 260 Week 3 Outline for Guidebook Section Three

Resources: Sample Outline at the Center for Writing Excellence in the University Library

Develop a detailed outline for the following section in the guidebook:

  • Language and Thought

This section may cover a number of issues, including the following:

  • Spoken versus written language
  • Verbal and nonverbal cues
  • Parables and proverbs
  • Conversation taboos
  • Chronemics
  • How silence is perceived

Determine which aspects of language and thought would be most important for employees to understand as they prepare to do business in the host country. Then, add details covering each aspect as a subtopic.

Identify at least one outside resource, in addition to your course text, which might be useful to this section.

Format your outline consistent with APA guidelines.

 

CMC 260 Week 3 Differences in Communication

Resource: Ch. 5 of Intercultural Business Communication

Develop an 8- to 10-slide presentation using the Microsoft® PowerPoint® program or another multimedia presentation tool.

Create slides to describe three scenarios or situations in which differences in communication between cultures might create challenges. The scenarios may be humorous or serious, true or imagined. Include examples for each of the following situations:

  • Scenario 1: How differences in language result in a challenging communication situation
  • Scenario 2: How differences in verbal and nonverbal cues result in a challenging communication situation
  • Scenario 3: How differences in time perception result in a challenging communication situation

Provide detailed speaker notes in the presentation file or in a separate document.

Include photos, illustrations, or diagrams as appropriate. Cite the source of each media item you include.

Format your references consistent with APA guidelines. Include citations in the speaker notes or in a separate reference list.

Deliver your presentation and submit your presentation file or link.

 

CMC 260 Week 4 Electronic Communication With Virtual Teams

Resource: Case 5 in Ch.7 of Intercultural Business Communication

Consider the following:

You are the manager of the virtual team referenced in Case 5 in Ch. 7 of Intercultural Business Communication. Because team members are located across the globe, you must communicate primarily via electronic communication methods.

Write a 350- to 700-word paper on how to communicate effectively with your virtual team through electronic communications media, such as e-mail and text messaging.

Address the following points about 3 of the 4 countries in the scenario:

  • The benefits of working as part of a virtual team
  • The challenges of working as part of a virtual team
  • The ways in which the formats, styles, and tones of written communication differ in the cultures represented on your virtual team

You may also choose to address the following additional points:

  • The role of gender in written communication in a virtual team
  • Strategies for addressing the challenges of communicating electronically with virtual teams

Format the paper consistent with APA guidelines.

 

 

CMC 260 Week 5 All About Etiquette

Create an 8- to 10-slide presentation using the Microsoft® PowerPoint® program or another multimedia tool on business and social customs in the country selected for your guidebook for Week Nine.

Address the following in your presentation:

  • The importance of position and status in your selected country regarding communication
  • How social customs in your selected country differ from social customs in your host country
  • How cultural attitudes about tipping and gift giving may create challenges when visiting or working in your selected country

Provide detailed speaker notes in the presentation file or in a separate document.

Include photos, illustrations, or diagrams as appropriate. Document the source of each media item you include.

Format your references consistent with APA guidelines. Include citations in the speaker notes or in a separate reference list.

Deliver your presentation and submit your presentation file or link.

Note. You may want to use some of the information in this presentation to help you develop this week’s guidebook outline.

 

CMC 260 Week 5 Outline for Guidebook Sections Four and Five

Resources:Sample Outline at the Center for Writing Excellence in the University Library

Develop a detailed outline forthe following sections of the guidebook:

  • Social Etiquette
  • Business Customs

Ch. 8 and 9 in Intercultural Business Communications cover many aspects of social etiquette and business customs, from business card exchange to the role of bribery.

Determine which aspects of social etiquette and business customs are important for employees to understand as they prepare to do business in the host country. Then, add details covering each aspect as a subtopic.

Note. You may use information from the All About Etiquette presentation due in Week Five to help you complete this outline.

Identify at least two outside resources, in addition to Intercultural Business Communication, that might be useful in understanding these two sections.

Format your outline consistent with APA guidelines.

 

CMC 260 Week 6 Rough Draft of Guidebook Sections One Through Five

Develop a 750- to 1,050-word rough draft for the following sections of the guidebook:

  • Universal Systems
  • Cultural Values
  • Language and Thought
  • Social Etiquette
  • Business Customs

Use the outlines you completed and the resources you identified previously to help you in completing this rough draft of the guidebook sections.

Include photos, illustrations, or diagrams as appropriate. Document the source of each media item you include.

Include at least five outside resources, in addition to Intercultural Business Communication, that might be helpful in understanding each section’s topics.

Format your outline consistent with APA guidelines.

 

CMC 260 Week 6 What Not To Say

Write a 350- to 700-word paper about contrasting business and social customs in Germany and China.

Address the following points in your paper:

  • Do German and Chinese peoples have similar or different ideas about the role of bribery in business? Explain your answer with examples.
  • Would you use humor when doing business with German and the Chinese peoples? Why or why not?
  • What taboos or superstitions should you consider when doing business with somone from another country?

Cite at least two outside sources, in addition to Intercultural Business Communication.

Format your paper consistent with APA guidelines.

 

 

CMC 260 Week 7 Outline for Guidebook Section Six

Develop a detailed outline for the following section of the guidebook.

  • Negotiation Strategies

Note. You may use information from the Week Seven Negotiations Brochure assignment to help you complete this outline.

Identify at least one outside resource, in addition to Intercultural Business Communication, which might be useful for this section. This resource can be the same one identified for the brochure.

Format your outline consistent with APA guidelines.

 

CMC 260 Week 7 Negotiations Brochure

Resources: the Brochure Builder

Consider the following:

The guidebook you are compiling for your final project due in Week Nine will include information about selecting an effective negotiator when conducting business in the host country. The negotiator must represent the needs of the multinational organization for which he or she works and must also understand the business and social customs of the host country.

In this assignment, you create a brochure to share with potential negotiators in your imaginary situation. This brochure will become part of your guidebook.

Create a 3- to 5-page brochure on guidelines for negotiators using the Brochure Builder link on the student website.

Address the following in your brochure:

  • The characteristics that an effective intercultural negotiator should have
  • The behavior that a negotiator in your home country would have to modify to negotiate in your selected host country
  • Recommended steps to follow when negotiating in your selected host country
  • The cultural bases for negotiation conflict
  • Strategies for managing these conflicts to achieve an effective outcome.

Include graphics as appropriate.

Include at least one outside resource, in addition to Intercultural Business Communication.

Format your brochure consistent with APA guidelines.

Use this information to help you complete this week’s guidebook outline.

 

CMC 260 Week 8 Ethical Standards

Consider the following scenario:

You are the owner of a company in your home country. Reflect on the ethical information your employees might find useful as they prepare to do business in your selected host country.

Write a 350-word list of corporate guidelines regarding how ethical standards in your home country and selected host country are understood differently.

Address the following points in your list:

  • Specific differences between home-country and host-country laws that may influence international business and travel
  • Unwritten laws in the host country
  • Difficulties to avoid

Format the paper consistent with APA guidelines.

 

 

CMC 260 Week 9 Final Project: Guidebook

Develop a detailed 1,250- to 1,500-word guidebook for employees preparing to conduct business in the host country you selected in Week One.

Address the following needs in your guidebook:

  • How employees preparing to conduct business in the selected host country might overcome cultural shock

  • How employees preparing to conduct business in the selected host country might prepare for each aspect of the cultural experience

  • How employees preparing to conduct business in the selected host country might optimize successful intercultural communication

Include the following sections in the guidebook:

  1. Universal Systems
  2. Cultural Values
  3. Language and Thought
  4. Global Etiquette
  5. Business Customs
  6. Negotiation Strategies
  7. Culture Shock

Include photos, illustrations, or diagrams as appropriate. Document the source of each media item you include.

Include a minimum of six outside resources, in addition to Intercultural Business Communication.

Format the guidebook consistent with APA guidelines.

Attach the Negotiations Brochure that you created in Week Seven.