CMGT 556 All Discussions

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CMGT 556 Wk 1 Discussion – The Case for Letting Business Solve Social Problems

Post a total of 3 substantive responses over 2 separate days for full participation. This includes your initial post and 2 replies to other students.

Due Thursday

Review “Chapter Two Case: Michael Porter on TED – The Case for Letting Business Solve Social Problems” at the end of Ch. 2 of Business Driven Technology.

Respond to the following in a minimum of 175 words:

• Do you agree or disagree that business can solve social problems? Justify your answer.
• How can the concepts discussed by Michael Porter help with the decision making process for managers at the three different managerial levels?

Due Monday

Reply to at least 2 of your classmates. Be constructive and professional in your responses.

CMGT 556 Wk 2 Discussion – Starting a Business

Post a total of 3 substantive responses over 2 separate days for full participation. This includes your initial post and 2 replies to other students.

Due Thursday

Review Scenario 2, “Starting Your Own Business,” in the “Making Business Decisions” section at the end of Ch. 4 of Business Driven Technology.

Respond to the following in a minimum of 175 words:

• Think about the scenario of starting your own business. What business would your start-up be?
• What three CSFs and KPIs would you use that would help measure success of your business? Be sure that your metrics include CRM and SCM metrics to make the determination.
• Why are these metrics appropriate and how will they indicate success to you?

Due Monday

Reply to at least 2 of your classmates. Be constructive and professional in your responses.

CMGT 556 Wk 3 Discussion – CRM, SCM, and ERP in Start-Ups

Post a total of 3 substantive responses over 2 separate days for full participation. This includes your initial post and 2 replies to other students.

Due Thursday

Review Scenario 1, “Cool College Start-Ups,” under “Making Business Decisions” at the end of Ch. 3 of Business Driven Technology.

Navigate to Inc. and find Coolest College Start-ups article. Choose one of the start-up organizations listed.

2018

https://www.inc.com/tim-crino/ss/coolest-college-startups-2018-startup-madness.html?cid=search

2017

https://www.inc.com/yeho-lucy-hwang/meet-the-2017-coolest-college-startup.html?cid=search

You may have to go to their company’s websites to find more info.

Respond to the following in a minimum of 175 words:

• Explain how the business could benefit from using CRM, SCM, and ERP to establish themselves in the marketplace. What strategy would you suggest for the success of SCM in that organization? Be sure each enterprise system is included in your answer and keep “systems thinking” in mind.
• Is the company using a SCM system software? Are there other software packages that would work better? If so, what would you suggest? Explain your answer.

Due Monday

Reply to at least 2 of your classmates. Be constructive and professional in your responses. Address any thoughts you have on strategies used to evaluate the success of SCM in an organization and the advantages and disadvantages of using SCM system software packages.

CMGT 556 Wk 4 Discussion – Customer Relationships

Post a total of 3 substantive responses over 2 separate days for full participation. This includes your initial post and 2 replies to other students.

Due Thursday

Review “Chapter Eleven Case: Zappos Is Passionate for Customers” at the end of Ch. 11 of Business Driven Technology.

Respond to the following in a minimum of 175 words:

• Consider whether you are for or against the following statement in the electronic age: Customer relationships are more important than ever, and Zappos provides the new benchmark that all corporations should follow. Select a side in the argument and justify your answer.
• Does Zappos use a CRM?
• How can using a CRM support business operations?
• What are the benefits and challenges of using a CRM in a business?
• What would you suggest as best practices that should be used for a CRM to be successful? Explain your answer.

Due Monday

Reply to at least 2 of your classmates. Be constructive and professional in your responses.

CMGT 556 Wk 5 Discussion – Integrating SCM, CRM, and ERP

Post a total of 3 substantive responses over 2 separate days for full participation. This includes your initial post and 2 replies to other students.

Due Thursday

Review “Chapter Twelve Case: Five Famous ERP Failures” at the end of Ch. 12 of Business Driven Technology. Review each of the five examples mentioned in the case.

Consider the company you currently work for or a company you have worked for in the past as you respond to the following in a minimum of 175 words:

• What is the benefit of integrating SCM, CRM, and ERP in an organization? How will it help?
• Why would an organization need to integrate an ERP?
• What advice would you provide a company that is trying to decide if implementing an ERP is right for their organization?

Due Monday

Reply to at least 2 of your classmates. Be constructive and professional in your responses.

CMGT 556 Wk 6 Discussion – Tapping Online Service Providers

Post a total of 3 substantive responses over 2 separate days for full participation. This includes your initial post and 2 replies to other students.

Due Thursday

Review “Chapter Five Case: Targeting Target” at the end of Ch. 5 of Business Driven Technology.

Respond to the following in a minimum of 175 words:

• Authorities frequently tap online service providers to track down hackers. Do you think it is ethical for authorities to tap an online service provider and read people’s emails? Justify your position.
• What do you consider to be the best ways to protect yourself from identify theft?

Due Monday

Reply to at least 2 of your classmates. Be constructive and professional in your responses.