COMM/400

MANAGEMENT COMMUNICATION SKILLS

The Latest Version A+ Study Guide

**********************************************

COMM 400 Entire Course Link

https://hwsell.com/category/comm-400/

**********************************************

COMM 400 Week 1 Individual: Personal Communications Evaluation and Analysis

The purpose of this assignment is to evaluate your personal communication skills. Be honest in your evaluation. This should help you identify your challenges and opportunities for improvement.

Write a 350- to 700-word evaluation and analysis of your personal communication strengths and weaknesses, as well as how you communicate within organizations.

Describe the components of communication, as outlined in this week’s reading. Assess your skills in those areas.

Discuss three components, skills, or areas you would like to improve.

Outline an improvement plan.

Format your assignment according to appropriate course-level APA guidelines.

Submit your assignment to the Assignment Files tab.

COMM 400 Week 1 Individual: Communications Journal Entry 1 – Organizational Communication Information Flow

Write a 350- to 700-word journal entry in the narrative style.

Describe the flow of information in your company, or in a company at which you have been employed. In your journal, discuss the following:

• The intrapersonal, interpersonal, group, organizational, and intercultural levels of communication within your company
• How information travels up, down, and across your organization, and how it relates to the basic communications model
• The functions of the Y hierarchy of managerial communications. Does it apply to your organization’s communication hierarchy?
• A comparison of at least three managerial communication approaches you have observed in your organization
• At least three potential barriers to effective communications that exist in your company

Submit your assignment to the Assignment Files tab.

COMM 400 Week 2 Individual: Communications Journal Entry 2 – Nonverbal Communications in the Workplace

Write a 700- to 1,050-word journal entry in narrative style describing the role of nonverbal communications in your workplace.

Describe three situations involving nonverbal communication that you observed or experienced between a manager and subordinate. Detail the following for each situation:

• The setting, such as a conversation, presentation, or meeting. Describe the relationship between the participants, such as the boss and subordinate, peers, speaker, and audience.
• The nonverbal communications you observed and whether they were congruent with the verbal conversation. Where incongruence occurred, how might the participants have provided effective feedback to prevent the situation from recurring?
• The function or functions of the non-verbal communication, such as complementing, accenting, contradicting, repeating, regulating, or substituting. How did your non-verbal communication examples fulfill these functions?
• How unconventional language or word choice might have hindered the situations observed. Consider “shoptalk” and denotative versus connotative meanings.
• At least one listening technique the manager used. Was this an appropriate technique for this situation? Why or why not? What other effective listening techniques would you recommend for the manager in this situation?

Submit your assignment to the Assignment Files tab.

COMM 400 Week 3 Learning Team: Pulling the Weight at Work – Group Training Presentation

Part A

Think about a popular TV show that you watch that focuses on small-group dynamics. This could be a popular TV drama, focused on the workplace, for example.

Write, individually, a one-page reaction to the small-group dynamics demonstrated in the show. From a communication perspective, what went wrong? How could the members have handled the situation differently? Post your reaction for your team. Review and comment on the reactions of each team member. Identify common observations.

Analyze, as a team, the small-group dynamics demonstrated in the videos by considering the following:

• The scope and functions of the small group within the organization, such as idea generation, event planning, process or creation, evaluation, and quality control
• The effectiveness of each member’s communication styles. What are the opportunities for improvement?
• The type of leadership within the small group, such as fixed, rotational, or ad hoc
• How the group leader and members communicate during group meetings
• Communication obstacles, such as groupthink tendencies, credibility issues, and insufficient listening

Refer to this week’s readings to inform your analysis.

Part B

Create a group training presentation based on the communication deficiencies displayed in the video. Your training plan may be in the format of your choice.

• You may choose a 15- to 20-slide Microsoft® PowerPoint®  presentation with speaker notes, or an equivalent multimedia program or technology application, such as video, audio, or web conferencing software.

Include the following in your group training presentation:

• The communication skills the group must implement to become more effective
• The roles each member must adopt to become more effective
• The leadership skills the manager must demonstrate to become more effective
• Appropriate managerial actions to mitigate communication obstacles
• Conflict management strategies to encourage positive outcomes

Include a reference slide.

Format your training presentation according to appropriate course-level APA guidelines.

Submit your assignment to the Assignment Files tab.

Present your Group Training Presentation.

• For Local Campus students, these are 10- to 15-minute oral presentations accompanied by a multimedia presentation.
• For Online and Directed Study students, these are multimedia presentations with notes.

COMM 400 Week 4 Individual: Communications Journal Entry 3 – Medium Versus Message

Research the latest trends of electronic media in the workplace.

Write a 700- to 1,050-word journal entry in narrative style.

Select and summarize three specific software products or computer-mediated communication trends. Compare their advantages and disadvantages.

Analyze areas for opportunity in your workplace concerning the implementation of specific web conferencing software by answering the following questions:

• How would implementing new forms of computer-mediated technology affect your organization’s communication?
• As a manager, how might you make computer-mediated communication most effective? Consider any necessary training and costs, the challenge of keeping your staff on task during virtual meetings or webinars, the use of proper etiquette, the effect of computer-mediated communication on team dynamics, and so on.
• What is the importance of managers selecting the appropriate channel for message distribution in the Information Age?

Submit your assignment to the Assignment Files tab.

COMM 400 Week 4 Individual: Communication Channel and Context Matrices

Research current articles about how to effectively use communication technology to complete this assignment.

Complete Parts I and II of the University of Phoenix Material: Communication Channel and Context Matrices.

Submit your assignment to the Assignment Files tab.

COMM 400 Week 5 Individual: Communications Journal Entry 4 – Communications Climate and Culture

Write a 700- to 1,050-word journal entry in narrative style about the communications climate and culture in your organization from a managerial perspective.

Answer the following questions in the context of your professional setting.

• Analyze the need for diversity awareness in communications. Describe the level of diversity awareness in your organization’s climate.
• Describe the demographic makeup of your organization. How does the diversity or lack of diversity affect organizational communication? Consider possible issues concerning prejudgment and stereotyping of disabilities, gender, sexual preference, race, age, political or religious views, and ethnicity.
• Explore the manager’s role in creating a climate of ethical communication. What managerial strategies would best create an interculturally sensitive work environment? What is the importance of managerial awareness of ethical dimensions in the workplace?

Submit your assignment to the Assignment Files tab.

COMM 400 Week 5 Learning Team: EEOC Seminar

The purpose of this assignment is to outline the managerial skills necessary for communicating in a multicultural organization.

Visit the Equal Employment Opportunity (EEOC) website. Find a real case involving job discrimination.

Design a seminar to train the new managers who are replacing those who demonstrated discrimination. This seminar should define the new managers’ roles of establishing an organizational climate in which all employees feel valued and can contribute to the success of the company.

Choose how you want to deliver your training plan.

For example, you may choose to create a 15- to 20-slide Microsoft® PowerPoint® presentation with speaker notes, or an equivalent multimedia program or technology application such as video, audio, or web conferencing software.

Research the changing demographics of the U.S. workforce to support your seminar.

Include the following in your seminar:

• Discuss projected demographics for this company in terms of age, ethnicity, gender, lifestyle, and language. How might these factors influence communication inside and outside the company?
• Provide examples of cultural issues that may arise in this company. Consider, for example, employees whose cultural holidays do not align with those of the corporate calendar. Provide other examples and propose strategies for management to maintain cultural neutrality.
• Address the role of the manager as a communicator in a rapidly diversifying work environment. Analyze the specific diversity issues involved in the EEOC case. Outline managerial communication strategies to address prejudgment, discrimination, and stereotyping.
• Convey the managerial responsibilities to the new recruits regarding organizational values. Focusing on communication issues, supply suggestions for how, as managers, they may establish an interculturally sensitive organizational climate.
• Explain what is expected at this company in terms of an ethical communications climate. Clarify the manager’s role in establishing and maintaining an ethical communications climate.

Format your assignment according to appropriate course-level APA guidelines. Include a reference page.

Submit your assignment to the Assignment Files tab.

Present your EEOC Seminar.

• For Local Campus students, these are 10- to 15-minute oral presentations accompanied by a multimedia presentation.
• For Online and Directed Study students, these are multimedia presentations with notes.