HCS/320

HEALTH CARE COMMUNICATION STRATEGIES

The Latest Version A+ Study Guide

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HCS 320 Entire Course Link

https://hwsell.com/category/hcs-320/

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HCS 320 Week 1 Communication Opinion Paper

Write a 700- to 1,050-word paper on health care communication.

Answer the following questions in your paper:

• Identify basic elements in the communication process.

  • How does effective communication incorporate the basic elements of communication?

• Identify the basic rules of health care communication.

  • How do the basic elements of effective communication differ from the basic rules of health care communication?

• Explain how a provider can encourage consumers to communicate effectively.
• Explain how cultural differences influence communication.

Cite a minimum of 2 sources, one from the University Library and one from the course textbook or Electronic Reserve Readings, to support your opinion.

Format your paper according to APA guidelines.

Click the Assignment Files tab to submit your assignment.

HCS 320 Week 2 HIPAA Tutorial Summary

Write a 175- to 260-word summary of the main points that you learned from the HIPPA tutorial. Include the following:

• Discuss what you learned from the HIPAA tutorial.

  • Why is this information important?
  • How will it be useful in future courses?

Format your assignment according to APA guidelines.

Click the Assignment Files tab to submit your assignment.

HCS 320 Week 3 Health Care Process

Resource: Preparing Organizations for Strategic Change

Select one health care communication process to be updated, streamlined, or implemented from the following list:

• Electronic medical records
• Communicating new policies and procedures
• Creating work schedules
• Community plan for emergency preparedness
• New human resources system
• A process of your choice

Select an organization in which the process will be updated, streamlined, or implemented from the following list:

• Long-term care
• Emergency management
• Health management
• An organization of your choice

Determine the audience for your final presentation.

Submit the selections, as well as your rationale for the selections, to your facilitator for approval.

HCS 320 Week 3 Health Care Communication Methods

Read the instructions in the Health Care Communications Methods worksheet and select one option to complete the assignment. You can choose from the following options:

• Option 1: Nursing home administrator
• Option 2: Communications coordinator

Format your assignment according to APA guidelines.

Click the Assignment Files tab to submit your assignment.

Health Care Communication Methods

The following assignment options provide the opportunity for you to explore communication methods for different kinds of health care scenarios. The assignment options also allow you to examine the effects of HIPAA and other regulations on health care communication.

Select and complete one of the following assignments.

Option 1: Nursing Home Administrator

Read the following scenario:

• As the administrator of a local nursing home, you have just received notification that the organization is being purchased by a national group. Because of new policies to be implemented, many of the residents will be displaced. To make the situation more challenging, some of these residents have difficulty communicating, have no local family, and have not indicated that they approve the release of their medical information. Arrangements must be made for these individuals.

Write a 1,050- to 1,400-word paper on the different types of communication methods for the health care organization described in the scenario.

Include the following in your paper:

• The advantages and disadvantages of using traditional, electronic, and social media for health care communication
• The effects of HIPAA and other regulations on the use of these media for health care communication

Cite a minimum of 2 sources, one from the University Library and the other from the course textbooks or Electronic Reserve Readings, to support your position.

Format your paper according to APA guidelines.

Option 2: Communications Coordinator

Consider the following scenario:

• You are the communications coordinator for a national drug manufacturer. Recently, there have been reports of significant negative effects caused by one of your medications that is used by a significant population. News reports have alleged that one of the individuals affected is a well-known public figure. You are tasked with addressing the news reports and the general public regarding this situation.

Write a 1,050- to 1,400-word paper on different types of communication methods for the health care organization described in the scenario.

Include the following in your paper:

• The advantages and disadvantages of using traditional, electronic, and social media for health care communication
• The effects of HIPAA and other regulations on the use of these media for health care communication

Cite a minimum of 2 sources, one from the University Library and the other from the course textbooks or Electronic Reserve Readings, to support your position.

Format your paper according to APA guidelines.

HCS 320 Week 4 Communication Channels Presentation

Consider the following scenario regarding an issue that has an effect on the organization and the public:

• Imagine you are the project manager at a state-supported public health care facility. Because of the success of your organization, a local organization has donated a state-of-the-art magnetic resonance imaging (MRI) machine that is not available anywhere else in the vicinity. As the project manager, you are tasked with educating the staff and informing the public regarding this new technology.

Create a schematic or flow chart to illustrate how to incorporate teams into daily health care communication for the issue described in the scenario.

Use Microsoft® PowerPoint®, Microsoft® Paint®, Microsoft® Visio®, Microsoft® Word, Microsoft® Excel®, or a tool of your choice to create the schematic or flowchart.

Note: To help guide you regarding how to complete a flow chart or schematic using Microsoft® Word, you are encouraged to research online for assistance.

Include the following:

• What team structures, functions, project goals, obstacles, and communication will be used
• How to integrate teams, planning, and training to provide a successful outcome of the selected process
• What potential communication obstacles might arise from the scenario
• Recommendations for how the team might use effective group communication strategies inside and outside the organization, including the use of social media
• Recommendations about how the team might effectively communicate inside and outside the organization, including the use of social media
• Media opportunities for this management success

Include videos, audio, photos, diagrams, or graphs as appropriate.

Cite a minimum of 2 sources, one from the University Library and one from the course textbook or Electronic Reserve Readings, to support your position.

Format your assignment, including any images, according to APA guidelines.

Click the Assignment Files tab to submit your assignment.

HCS 320 Week 5 Communication and Crisis Paper

Read the following scenarios:

• In 1979, the Three Mile Island nuclear reactor malfunctioned, releasing radiation into the environment. There were no immediate deaths or injuries resulting from the incident; however, the accident drew much media attention and created concerns in the local area and beyond. The major forms of communication used to report these events were the three major television networks and local radio stations.
• In 2005, Hurricane Katrina devastated the New Orleans area and immersed a significant part of the city in water. Local citizens and their families were affected. In contrast to the Three Mile Island incident, newer communication technologies, such as the Internet, were used to disseminate information.

Imagine you are the director of a regional emergency management office. You begin receiving official reports that the public water supplies of several towns in the area have become contaminated with a life-threatening biological agent. Contingency plans must be addressed within the organization and with the public without creating a panic.

Write a 1,400- to 1,750-word paper on essential communication in a community crisis situation described in the scenarios.

Include the following in your paper:

• The individuals or groups that will be communicating inside and outside the organization during this crisis situation
• Potential advantages and challenges associated with communicating within the organization and with the public and private sectors during this crisis situation
• Differences in communication processes used in crisis situations, including what you learned from the situations in the scenario and how you might incorporate that knowledge to improve health care communication strategies
• Appropriate technology, such as social media, affecting communication during the crisis situation and how these technologies may be used to enhance communication
• How technology might be used differently now than it was during the crisis situations described in the scenarios
• Media opportunities during this management crisis

Cite a minimum of 3 sources, one from the University Library and another from the course textbook or Electronic Reserve Readings, to support your position.

Format your paper according to APA guidelines.

Click the Assignment Files tab to submit your assignment.

HCS 320 Week 5 Preparing Organizations for Strategic Change

Read the instructions in Preparing Organizations for Strategic Change and select one option to complete the assignment. You can choose from the following options:

• Option 1: Microsoft® PowerPoint® presentation
• Option 2: Brochure
• Option 3: Video presentation

Format your assignment according to APA guidelines.

Click the Assignment Files tab to submit your assignment.