- Description
Week 5 Final Examination
Complete the Final Examination
Multiple Choice and True/False
- Raj is suing an organization, claiming that because he is an employee and not an independent contractor, the organization should have withheld taxes for him. All of these factors could be used to support his claim EXCEPT
____a) He receives no insurance or pension benefits.
____b) He received training on company policies and procedures.
____c) He is allowed great flexibility in scheduling his work time.
____d) He is paid market rate for his services.
____e) He is reimbursed for travel.
- When off the job, an employer cannot legally control an employee’s behavior by prohibiting such things as riding a motorcycle, skydiving, smoking, or drinking alcohol.
____a)True
____b)False
- Kenyata is the training manager of a Chicago-based company. She is working on a training program for a subsidiary in Venezuela. The training program focuses on work-related cultural differences in Venezuela and the United States. It is very important for Kenyata to emphasize that:
____a) both Venezuela and the United States are individualistic countries.
____b) both Venezuela and the United States are collectivist countries.
____c) Venezuela is a collectivist society whereas the United States is an individualistic society.
____d) Spanish is the official language in Venezuela whereas English is the official language in the United States.
____e) future orientation is highly valued and rewarded both in Venezuela and the United States.
- Suppose you are the HR manager of an organization that has just adopted the philosophy of continuous improvement. You can support improvement programs in all of these ways except
____a) Provide clear and extensive communication regarding the organizational change.
____b) Help employees overcome barriers to change.
____c) Explain new performance expectations.
____d) Design jobs very narrowly to ensure that employees can specialize on a few tasks.
____e) Train employees to adapt to the new work arrangement
- Vinita, the Vice-President of Human Resources at ABC Products, starts her staff meeting with, “The work process engineering we implemented last year was a good start. We need to overhaul four of the other production areas within the next 18 months. What do you think are reasonable goals and objectives, based on last year’s work?” She is performing the management function of
____a) controlling.
____b) leading.
____c) organizing.
____d) planning.
____e) adapting.
- Chris is a human resource professional who is currently working with line managers to reward those employees who are creative and innovative. Chris’s work is aligning HR strategy with which organizational strategy?
____a) Cost differentiation
____b) Customer intimacy
____c) Customer/Market focus
____d) Product differentiation
____e) Motivation
- Kai, a human resources manager in a service organization, has rewritten the policies and procedures manual and all job descriptions to remove any idioms, and arranged for translations into six languages. This is an example of which part of the dynamic environment of HRM?
____a) Employee involvement
____b) Technology
____c) Inception
____d) Labor unions
____e) Workforce diversity
- Which of the following is NOT an external influence that affects HRM?
____a) Labor unions
____b) Laws and regulations
____c) Job design
____d) The dynamic environment
____e) Current management practice
- Sofia graduated from college about 10 years ago with an HRM degree. She has developed job analysis and job evaluation materials for three different organizations. She is well suited for which senior HRM position?
____a) Compensation and benefits manager
____b) Employee relations manager
____c) Labor relations manager
____d) Training and development manager
____e) Employment manager
- How has Sarbanes-Oxley affected HRM?
____a) HRM now monitors financial reporting to shareholders.
____b) HRM must coordinate visas, work visas and travel arrangements.
____c) HRM now supervises executive loans.
____d) HRM must certify financial reports.
____e) HRM must create the environment where whistleblowers can come forward without fear of reprisal.
- Comparable worth means that equal pay is provided for equal work, regardless of gender or ethnicity.
____a)True
____b)False
- The Uniformed Services Employment and Reemployment Rights Act of 1994 prohibits employers from discriminating or retaliating against a job applicant or employee based on prior military service.
____a)True
____b)False
- Which of the following is NOT true regarding Title VII of the Civil Rights Act of 1964?
____a) It prohibits discrimination in hiring, compensation, terms, conditions, and privileges of employment based on race, religion, color, sex, or national origin.
____b) It protects employees 30-65 years of age from discrimination.
____c) It prohibits retaliation against an individual who files a charge of discrimination.
____d) It prohibits retaliation against an individual who opposes any unlawful practice.
____e) It specifies compliance based on the number of employees in the organization.
- Executive Order 11246
____a) prohibits discrimination on the basis of race, religion, color, and national origin, by federal agencies as well as those working under federal contracts.
____b) added sex-based discrimination Executive Order 11375.
____c) granted the enforcement powers for the EEOC.
____d) affords EEO protection to pregnant workers.
____e) increased mandatory retirement age from 65 to 70.
- The progressive discipline process starts with a written warning, followed by a suspension, then a written verbal warning, and ending with a dismissal.
____a)True
____b)False
- Chris and David both arrived one hour late for work today. Chris was fired. David was given a verbal warning. Such disparate treatment for the same offense could be considered fair and equitable for all of these reasons EXCEPT:
____a) Chris was a long term employee. David was a new hire.
____b) Chris comes in late three or four days a week. He has been warned repeatedly about consequences for such behavior. David has never been late before.
____c) Chris has proven to be an unreliable employee. He is inaccurate and late in written work. He often misses meetings that he says he attends. David is a reliable employee in other aspects of the job.
____d) Upper management demands that time rules be followed by all employees.
____e) Chris missed the annual board review. David had nothing scheduled until noon.
- Frank, a college intern in human resources management at a large service organization, recently completed a job analysis for the 600 jobs in the Phoenix operations center. When Lloyd, his boss, reviewed Frank’s work, he found that many known job activities were not included. Further, some odd, even bizarre, activities were reported. Frank cited the Hawthorne studies in his explanation of the results. What technique did Frank use?
____a) Observation
____b) Diary
____c) Structured questionnaire
____d) Group interview
____e) Technical Conference
- Richard is a retired comptroller who spends tax season in Florida working for Robert Half to pay his extra holiday bills for the grandchildren. He has worked with a number of tax preparing agencies in the Tampa area. Robert Half pays his salary and benefits. Richard works for Robert Half in the Northeast during the rest of the year. What kind of worker is he?
____a) Independent contractor
____b) Fulltime
____c) Leased employee
____d) Permanent part-time
____e) Recruiter
- Daniel is an experienced interviewer for a large service organization. He has just asked a job candidate what she would do in this scenario: “You show up for a routine meeting. The client greets you, angry, yelling, and waving a piece of paper in your face that he asserts contains a billing error. How do you handle the situation?” What is Daniel doing?
____a) Screening review
____b) Panel interview
____c) Serial interview
____d) Behavioral interview
____e) Stress interview
- Rodríguez, a production manager, wants to eliminate the socialization process for college students with business degrees. He says they know what to do. They should hit the ground running. Which of these statements would defend the socialization program?
____a) New organizational members suffer from anxiety unless they have been screened.
____b) Individuals adjust to situations in an increasingly diverse set of ways.
____c) Organizational stability is diminished through socialization.
____d) Proper socialization increases organizational stability over time.
____e) Proper socialization is not needed for manufacturing sector jobs.
- Stagnation in one’s current job usually occurs at the late-career stage.
____a)True
____b)False
- Kenyatta, a new manager with an outstanding performance appraisal for her first year, received an average raise and an average performance rating. When she questioned her boss, she was told that her new job was easy and that only an idiot would not perform as well. What rating error is evident?
____a) Attribution theory
____b) Halo error
____c) Similarity error
____d) Low appraiser motivation
____e) Inappropriate substitutes for performance
- Shameka is the new compensation manager of a large manufacturing company. She is currently redesigning the pay structure. She wants to be able to break down jobs based on identifiable factors and the degree to which these criteria exist on the different jobs in her company. What job evaluation method should Shameka use?
____a) Classification method
____b) Point method
____c) Ordering method
____d) Ranking method
____e) Broad-banding method
- When the Pension Benefit Guaranty Corporation takes over an underfunded pension plan, if there aren’t enough assets in the pension plan to pay the retirement obligations, then taxpayers will make up the difference.
____a)True
____b)False
- Donna, a 45-year-old bank manager, is married to Darren, a 40-year-old economist with a real estate development firm. They currently waive all optional portions of Donna’s retirement package. Darren received a letter from his employer stating that the firm is changing retirement and benefits plans the first of the year. How can they determine which of their company pension retirement benefits plans should be changed or kept?
____a) Social Security Administration Review.
____b) COBRA
____c) Summary Plan Description
____d) HIPPA
____e) Pension Benefit Guaranty Corporation Publications
Essay
- Describe the differences one may encounter when recruiting globally.
- What should be considered when developing a policy on employee use of social media?
- Explain the advantages and disadvantages of searching social media as a screening tool for applicants.
- What are the advantages and disadvantages of (a) individual incentives, (b) group incentives, (c) organization-wide incentives?
- Describe the difference between a defined benefit pension plan and a defined contribution pension plan.