HRM 300T Week 1 Apply: HR Structure and Role Test

Review Week 1 Knowledge Check.

Choose the single best answer for each of the questions in the Week 1 HR Structure and its Role Test.

Note: The question answers are randomized. You have only one attempt available to complete assignments. 

Scenario:

You are a human resource director at a growing new service-providing tech company called Consolidation Tech Plus (CTP), Inc. The company has grown large enough to have a full-time human resource department. Currently, the company is staffed with approximately 175 employees. The company has projected it will grow to 350 employees in the next two years. You have been asked to set up the new HR department and provide a Strategic Human Resource Staffing Plan. While establishing this new HR department, it is imperative to understand changes and trends in the work environment, and establish how HR will play such a critical role in the new growing organization.

As the new HR Director, you are tasked with explaining to company management and new human resources personnel how using good human resources techniques can vastly benefit the organization. CTP’s recruitment goals are to hire the most talented applicants from across the country and world. You have also been advised by a SHRM (Society of Human Resource Management) consultant to recruit candidates with an MBA for your top-level positions. You first new hire was Tara Robles as your Senior HR Manager. About 23% of CTP employees will be freelancers and consultants. CTP will utilize non-traditional employees for certain positions as they continue to grow.

Question 1

What are the challenges (trends) Consolidation Tech Plus (CTP), Inc. should be aware of in the environment of human resource management that require HR to play a more central role in​ this growing organization?

Workforce​ diversity challenges, technological challenges, and economic challenges

Sales​ promotion, financial​ health, and production processes

Communication, employee​ satisfaction, and safe work environment

Hiring​ employees, administering​ benefits, and conducting appraisals

Question 2

Currently CTP does not have a diverse workforce. How is the workforce likely to become more diverse?

There will be a higher percentage of minority group members in the workplace.

Work will be contracted to foreign companies.

The company will offer a more diverse product line to attract new customers.

There will be fewer women in the workplace.

Question 3

If CTP is going to have an effective human resource department then the company must understand that human resources is best defined as the process of ________.

Controlling and orienting new employees

Acquiring, training, appraising, and compensating employees

Outsourcing and offshoring clerical jobs to foreign countries

Organizing and scheduling work activities for teams

Question 4

Using best practices as utilized in most organizations and by most professionals, CTP human resource managers should be categorized as ________, who assist and advise ________ in areas like recruiting, hiring, and compensation.

Line managers; middle managers

Staff managers; line managers

Line managers; staff managers

Functional managers; staff managers

Question 5

Which of the following best explains why a human resource management department in CTP is important to not only the company but all managers?

Economic challenges facing the world call for advanced cost-cutting and streamlining.

Investing in human capital enables managers to achieve positive results for the firm.

An enthusiastic labor force is likely to provide financial support to local unions.

Technological changes and global competition require clear organization charts.

Question 6

Personnel mistakes to be avoided by the CTP human resource department while managing should include all of the following EXCEPT ________.

Having your company in court due to your discriminatory actions

Hiring the wrong person for the job

Experiencing high turnover

Offering training and development programs

Question 7

CTP, as does most modern employers, will expect HR managers in the company to do all of the following EXCEPT ________.

Hire foreign workers

Communicate with shareholders

Recruit the talent they need

Retain retirees

Question 8

By 2024, U.S.-based service-providing industries like CTP are expected to account for ________ of wage and salary jobs overall.

72%

53%

81%

64%

Question 9

Companies like CTP that rely on freelancers, consultants, and other such non-traditional employees need special HR _____________ and __________ to deal with them.

Orientation and training

Policies and practices

Leaders and hours

Compensation and bonuses

Question 10

Tara Robles earned an MBA degree and is now your Senior HR manager for the department. In which of the following tasks does Tara’s advanced degree benefit her the most?

Training interns to perform basic computer tasks

Distributing pension payments to retiring employees

Recruiting college graduates for entry-level positions

Assisting upper management in formulating business strategies