HRM 300T Week 4 Practice: Knowledge Check

Choose the single best answer for each of the questions in the Week 4 Knowledge Check.

Note: The question answers are randomized. You have unlimited attempts available to complete knowledge checks.

Fundamentals of Human Resource Management, 5e (Dessler)

Ch. 7, “Training and Developing Employees”

Question 1

________ provides new employees with the basic background information required to perform their jobs satisfactorily.

employee development

employee orientation

employee recruitment

employee selection

Question 2

Which of the following would perform the initial orientation in most firms?

mid-level manager

immediate supervisor

HR specialist

administrative assistant

Question 3

Which of the following is NOT one of the primary purposes of employee orientation?

The employee should understand the organization in a broad sense.

The employee should begin the process of learning the firm’s preferences.

The employee should become skilled with the firm’s software.

The employee should have a clear understanding of what is expected.

Question 4

What is an alternative term for employee orientation?

development

recruiting

acculturation

onboarding

Question 5

Unlike traditional orientation programs, which topic is included in many modern orientation programs?

organizational charts

health benefits

personnel policies

culture and values

Question 6

Orientation refers to the methods used to give new or present employees the skills they need to perform their jobs.

Question 7

Hiring highly skilled employees with great potential eliminates the need to provide orientation and training.

Question 8

Which of the following terms refers to the methods used to give new or present employees the skills they need to perform their jobs?

orientation

appraisal

development

training

Question 9

In the ADDIE training process model, which of the following occurs immediately after a needs analysis has been conducted?

training a targeted employee group

assessing the program’s successes or failures

presenting the program to a test audience

designing the overall training program

Question 10

What is the final step in the ADDIE training process model?

presenting the program to a small test audience

training the targeted group of employees

conducting a performance and needs analysis

evaluating the program’s successes or failures

Question 11

________ means having a person learn a job by actually doing it.

social learning

simulated learning

behavior modeling

on-the-job training

Question 12

On-the-job training can be accomplished through the use of all of the following techniques EXCEPT ________.

job rotation

coaching

observation

role playing

Question 13

A structured process by which people become skilled workers through a combination of classroom instruction and on-the-job training is called ________.

programmed learning

understudy training

job instruction training

apprenticeship training

Question 14

________ is a method in which trainees learn on actual or simulated equipment but are trained away from the job.

apprenticeship training

vestibule training

cubicle training

job instruction training

Question 15

Which of the following allows people in one location to communicate live with people in another location?

computer-based training

videoconferencing

learning portals

virtual reality games

Question 16

________ allows trainees to use a computer-based system to interactively increase their knowledge and skills.

telelearning

computer-based training

videoconferencing

point-to-point training

Question 17

Which of the following is a section of an employer’s website that offers employees online access to training courses?

learning portal

vestibule

virtual classroom

videoconference

Question 18

Which of the following is a managerial on-the-job training method that involves educating, instructing, and training subordinates?

role playing

coaching

behavior modeling

simulating

Question 19

Any attempt to improve managerial performance by imparting knowledge, changing attitudes, or increasing skills is called ­________.

management development

management by objectives

performance improvement programs

on-the-job training

Question 20

Management development is a special approach to organizational change in which the employees themselves formulate the change that is required and implement it.