HRM 498 Week 4 Practice: Knowledge Check

Question 1

What was the initial focus of traditional EAPs?

Providing legal assistance

Providing day care and elder care

Providing mental health resources

Providing physical fitness facilities

Question 2

Which of the following is a union federation consisting of several unions that broke from the AFL-CIO?

United We Stand Coalition

United Farm Workers

International Teamsters

Change to Win Coalition

Question 3

Disciplinary action should never be administered:

at the beginning of a shift

immediately before a lunch break

in the presence of others

immediately after the violation occurs

Question 4

Which of the following is an essential element of a corporate safety program?

A culture of fear and reprisal to penalize safety violators

A corporate culture where employees are involved and engaged

A laissez-faire attitude from the top management team

A top-down approach to implementing safety in the workplace

Question 5

What law requires businesses to communicate more openly about the hazards associated with the materials they use and produce and the wastes they generate?

Occupational Communication in Safety and Health Act

Safe Communication in Health Act

Occupational Safety and Health Act

Superfund Amendments Reauthorization Act

Question 6

What is the most severe penalty an organization can give to an employee?

Suspension

Transfer

Termination

Demotion

Question 7

Tom works at a company that has a closed-shop arrangement. In which industry does Tom most likely work?

Steel

Aerospace

Construction

Mining

Question 8

Which term refers to the liability an employer may incur when a firm keeps individuals on the payroll whose records indicate a strong potential for wrongdoing?

Faulty metrics

Negligent hiring

Erroneous selection

Negligent retention

Question 9

Ellen, a manager at a marketing firm, noticed that one of her subordinates, who is usually good-natured, has been moody, irritable, and disorganized lately. The subordinate has refused Ellen’s suggestions to take a few personal days. Such symptoms are most likely an indication that the subordinate is experiencing:

depression

burnout

insomnia

occupational disease

Question 10

What involves invoking a penalty against an employee who fails to meet established standards?

Metrics

Probation

Disciplinary action

Internal employee relations

Question 11

When a unionized firm is downsizing, what is the most likely basis for layoffs?

Potential

Seniority

Compensation

Education level

Question 12

Which of the following acts permitted a closed shop in the construction industry?

National Labor Relations Act

Norris-LaGuardia Act

Landrum-Griffin Act

Taft-Hartley Act

Question 13

What document regulates the relationship between employer and employees for a specified period of time?

Labor agreement

Employment contract

Mediation guidelines

Arbitration agreement

Question 14

Neither the union nor management cares whether the other side loses face during the negotiation process.

Question 15

According to a “union shop agreement,” management and unions cannot enter into agreements requiring union membership as a condition of employment.

Question 16

What liability does an employer incur when it fails to conduct a reasonable investigation of an applicant’s background, and then assigns a potentially dangerous person to a position in which he or she can inflict harm?

Negligent hiring

Negligent retention

Negligent investigation

Negligent assignation

Question 17

In order to be most effective, disciplinary action should be what kind of process?

Learning

Subjective

Negative

Painful

Question 18

In which of the following does the manager ask a series of questions in sequence to determine the best disciplinary action?

Hot stove approach

Progressive disciplinary action

Disciplinary questionnaire approach

Disciplinary action without punishment approach

Question 19

Wellness programs help employees to:

find alternative employment

deal with the symptoms of stress

deal with threats of workplace violence

help workers ignore stressful situations

Question 20

Foley Foods is a mid-size food processing facility that has had a significant increase in business lately. The firm needs to hire additional workers and develop a second shift to meet productivity needs. The HR manager at Foley Foods recommends implementing a safety program. Which of the following best supports the implementation of a safety program?

At the end of each year, high performing employees at Foley Foods are given bonuses.

As a government contractor, Foley Foods must have an employee assistance program.

Workers’ compensation costs increased significantly in the last year at Foley Foods.

Foley Foods’ main competitor recently received an OSHA penalty and citation.