- Description
LDR 535 Wk 2 – Practice: Knowledge Check
In the context of work morale, the single best way to achieve high morale is to
Multiple Choice
- get the right person in the right job.
- refrain from career counseling.
- ignore the physical conditions of a work environment.
- make job targets easier.
The quality of doing the right thing for the right reason even in the face of adversity and personal loss is called ________.
Multiple Choice
- rationality
- integrity
- neuroticism
In the context of sexual harassment, ________ is asking for or forcing an employee to perform sexual favors in exchange for receiving some reward.
Multiple Choice
- blackmailing
- gender discrimination
- quid pro quo
- creating hostile work environment
Which of the following is true of the Hawthorne studies?
Multiple Choice
- It concluded that there is a tendency for workers to set their own standards for output.
- It concluded that changes in physical conditions affect workers’ productivity.
- It focused on the ways in which an individual’s performance could be improved.
- It showcased that productivity is not affected by human relations.
Which of the following statements is most likely true about pragmatists?
Multiple Choice
- They focus on the importance of personal conscience and duty.
- They believe in doing what is best for the greatest number of people.
- They maintain that what is true must be based on evidence.
- They emphasize the Golden Rule.
In the context of basic beliefs about people, when we view people as means to an end, we
Multiple Choice
- increase their choices.
- reflect a humanistic view.
- use them as instruments.
- promote a behavioristic view.
Employee training does six important things that include
Multiple Choice
- cutting avoidable turnover and absenteeism.
- building skills and raising morale.
- all of these.
- raising loyalty and reducing mistakes.
- increasing productivity.
The Green Apron Book, a pocket-size job-aid that describes partner (employee) “ways of being” in order to be successful includes all of the following EXCEPT to be ________.
Multiple Choice
- genuine
- knowledgeable
- punctual
- considerate
- welcoming
The German philosopher Immanuel Kant ________.
Multiple Choice
- believed that a person with character is also likely to succumb to base or expedient desires
- rejected the idea that people must be their own lawgivers and freely choose their obligations
- believed that if an individual acts from a good motive and a sense of duty, the act is good regardless of the consequences
- rejected the idea that all people must have free choice in moral dilemmas and be responsible for their own actions
________, former CEO of General Electric, sees management values as a primary source of corporate identity.
Multiple Choice
- Leon Wieseltier
- Jack Welch
- Maury Smith
- William James