LDR 535 Wk 2 – Practice: Knowledge Check

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LDR 535 Wk 2 - Practice: Knowledge Check
LDR 535 Wk 2 – Practice: Knowledge Check
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LDR 535 Wk 2 – Practice: Knowledge Check

In the context of work morale, the single best way to achieve high morale is to

Multiple Choice

  • get the right person in the right job.
  • refrain from career counseling.
  • ignore the physical conditions of a work environment.
  • make job targets easier.

 

The quality of doing the right thing for the right reason even in the face of adversity and personal loss is called ________.

Multiple Choice

  • rationality
  • integrity
  • neuroticism

 

In the context of sexual harassment, ________ is asking for or forcing an employee to perform sexual favors in exchange for receiving some reward.

Multiple Choice

  • blackmailing
  • gender discrimination
  • quid pro quo
  • creating hostile work environment

 

Which of the following is true of the Hawthorne studies?

Multiple Choice

  • It concluded that there is a tendency for workers to set their own standards for output.
  • It concluded that changes in physical conditions affect workers’ productivity.
  • It focused on the ways in which an individual’s performance could be improved.
  • It showcased that productivity is not affected by human relations.

 

Which of the following statements is most likely true about pragmatists?

Multiple Choice

  • They focus on the importance of personal conscience and duty.
  • They believe in doing what is best for the greatest number of people.
  • They maintain that what is true must be based on evidence.
  • They emphasize the Golden Rule.

 

In the context of basic beliefs about people, when we view people as means to an end, we

Multiple Choice

  • increase their choices.
  • reflect a humanistic view.
  • use them as instruments.
  • promote a behavioristic view.

 

Employee training does six important things that include

Multiple Choice

  • cutting avoidable turnover and absenteeism.
  • building skills and raising morale.
  • all of these.
  • raising loyalty and reducing mistakes.
  • increasing productivity.

 

The Green Apron Book, a pocket-size job-aid that describes partner (employee) “ways of being” in order to be successful includes all of the following EXCEPT to be ________.

Multiple Choice

  • genuine
  • knowledgeable
  • punctual
  • considerate
  • welcoming

 

The German philosopher Immanuel Kant ________.

Multiple Choice

  • believed that a person with character is also likely to succumb to base or expedient desires
  • rejected the idea that people must be their own lawgivers and freely choose their obligations
  • believed that if an individual acts from a good motive and a sense of duty, the act is good regardless of the consequences
  • rejected the idea that all people must have free choice in moral dilemmas and be responsible for their own actions

 

________, former CEO of General Electric, sees management values as a primary source of corporate identity.

Multiple Choice

  • Leon Wieseltier
  • Jack Welch
  • Maury Smith
  • William James