- Description
LDR 535 Wk 4 – Practice: Knowledge Check
In My American Journey and It Worked for Me, which of the following rules is identified by Colin Powell that is gleaned from his years of experience?
Multiple Choice
- Check small things
- Always prepare
- Uphold discipline
- Pursue with force
Identify the beliefs and common values of the participative leadership.
Multiple Choice
- A reliance on consensus to manage conflict
- Full and free communication
- None of these
- All of these
- A basically human bias
In the words of J.W. Marriott, the founding philosophy of Marriott International is:
Multiple Choice
- “Measure twice, cut once; the guest is always right; travel is a birth right.”
- “Don’t put off until tomorrow what you can do today.”
- “Early to bed, early to rise, work hard, and advertise.”
- “Take care of the associates, the associates will take care of the guests, and the guests will come back again and again.”
Both responsibility and ________ come with the office of leadership.
Multiple Choice
- confusion
- dependence
- wealth
- power
According to Deming, which of the following is a way to improve quality?
Multiple Choice
- Removing barriers to pride of work
- Setting high standards
- Improving job training
- All of these
- Providing a high level of supervision
Which of the following is leadership by intimidation and operates primarily on the principles of fear?
Multiple Choice
- Expert power
- Charisma power
- Coercive power
- Legitimate power
Frederick Winslow Taylor has most likely been criticized for advocating a(n) _____.
Multiple Choice
- elaborate reward system for employees
- systematic approach to problem solving
- extreme division of labor
- scientific selection and training methodology for employees
- Edwards Deming identified _____ for a successful workplace.
Multiple Choice
- 17 habits
- 13 secrets
- 10 commandments
- 12 rules
- 14 points
Management authors Warren Bennis and Philip Slater define participative leadership as ________.
Multiple Choice
- permissive management
- laissez-faire management
- authoritative management
- democratic management
Identify a characteristic of participative leadership.
Multiple Choice
- It creates an atmosphere that discourages emotional expression and task-oriented acts.
- Communication is based on rank and power.
- It is based on the idea that influence is based on technical competence and knowledge.
- There is a reliance on traditional forms of compromise to manage conflict.