MGT 362T Week 1 Practice: Wk 1 – Quiz

Of the six images of managing change, the _____ and _____ images have their foundations in the field of organization theory.

Multiple Choice

director; coach

navigator; interpreter

caretaker; nurturer

interpreter; caretaker

The _____ image of managing change assumes that change managers receive rather than initiate change.

Multiple Choice

director

caretaker

navigator

interpreter

Underpinned by the _____ image, the organizational development (OD) approach is one where its adherents present their developmental prescriptions for achieving change as being based, at least traditionally, upon a core set of values, values that emphasize that change should benefit not just organizations but the people who staff them.

Multiple Choice

director

navigator

caretaker

coach

Underpinned by the _____ image, the sense-making approach maintains that change emerges over time and consists of a series of interpretive activities that help to create in people new meanings about their organizations and about the ways in which they can operate differently in the future.

Multiple Choice

director

navigator

nurturer

interpreter

The primary background of Likert’s organization development (OD) model is:

Multiple Choice

Productivity and quality of work-life

National Training Laboratories (NTL) and T-groups

Strategic change

Participative management

Which of the following is NOT a core set of values contained in the organization development (OD) field?

Multiple Choice

Humanistic values

Democratic values

Economic values

Developmental values

In the context of the core set of values of the organization development (OD) field, _____ values relate to openness, honesty, and integrity.

Multiple Choice

humanistic

democratic

economic

developmental

In the context of the core set of values of the organization development (OD) field, _____ values relate to social justice, freedom of choice, and involvement.

Multiple Choice

humanistic

democratic

economic

developmental

The introduction of and transition to new techniques and behaviors occur during the _________ phase of action research.

Multiple Choice

problem identification

joint problem diagnosis

joint action planning

change actions

According to Cummings and Worley, which of the following is NOT a skill needed by an organization development (OD) practitioner?

Multiple Choice

Intrapersonal skills

Interpersonal skills

Technical skills

General consultation skills