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MGT 420 Wk 2 – Discussion – Customer Driven Quality Pitfalls
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MGT 420 Wk 2 – Discussion – Customer Driven Quality Pitfalls
Post a total of 3 substantive responses over 2 separate days for full participation. This includes your initial post and 2 replies to other students.
Due Thursday
Respond to the following in 100-300 words:
Describe some of the potential pitfalls of customer-driven quality. What would you do to avoid or lessen the impact of these potential pitfalls?
Due Monday
Reply to at least two of your classmates. Be constructive and professional in your responses.