OPS/350

OPERATIONS MANAGEMENT

The Latest Version A+ Study Guide

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OPS 350 Entire Course Link

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OPS 350 Week 1 Operation Management Today

Create at least 10 PowerPoint slides with speaker notes in which you will present operation management’s role in business today.

Include the following:

• Define operations management.
• Discuss the key factors that have contributed to the evolution of operations management.
• Explain how operations management’s role is applied to achieving an organization’s strategy.
• Provide at least two peer reviewed academic references at the end of the slide.

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OPS 350 Week 2 Parts Emporium Case Study

Resource: Operations Management: Processes and Supply Chains, Ch. 9

Read CASE: Parts Emporium at the end of Ch. 9 (pp. 357).

Put yourself in Sue McCaskey’s position and prepare a detailed report to Dan Block and Ed Spriggs on managing the inventory of the EG151 exhaust gasket and the DB032 drive belt.

Write a 1,050- to 1,400-word report.

Discuss Parts Emporium supply chain and possible remedies for its supply chain problems.

Present a proper inventory system and recognize all relevant costs.

Discuss how your recommendations for these two items will reduce the annual cycle inventory, stock-out, and order costs.

Include strategic and tactical changes that might improve the company’s inventory performance, reduce variability, and improve customer service.

Format your paper consistent with APA guidelines.

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OPS 350 Week 3 Learning Team: Planning and Controlling in the Manufacturing Sector

Choose a manufacturing organization for this assignment with which your Learning Team is familiar.

Write a 1,050- to 1,400-word paper in which the team includes the following points:

• Differentiate at least two or three key elements for each of the four primary forecasting techniques and how they apply to your chosen organization.
• Analyze the impact of production plans, master production schedules, rough-cut capacity planning, workforce size, and carrying inventory as they relate to budgets for your chosen organization.
• Compare and contrast how material requirements planning usage would be different for this organization and one of the opposite types of organizations, depending on whether the organization the team has selected is a manufacturing or service organization.
• Compare and contrast the use of material requirements planning system concepts for the chosen organization.

Format your paper consistent with APA guidelines.

Click the Assignment Files tab to submit your assignment.

OPS 350 Week 4 Pert Mustang Case Study

Resource: Operations Management: Processes and Supply Chains, Ch. 7

Read Case: The Pert Mustang at the end of Ch. 7 (pp. 273).

Write a 1,050- to 1,400-word paper in which you address the following points:

• Prepare the report that Vicky Roberts requested, assuming the project will begin immediately. Assume 45 working days are available to complete the project, including transporting the car to Detroit before the auto show begins.
• Discuss, briefly, the aspects of the proposed new business, such as the competitive priorities that Roberts asked about.
• Create a table containing the project activities used in the letter assigned to each activity, the time estimates, and the precedence relationships from which you will assemble the network diagram.
• Draw a network diagram of the project similar to Figure 7.3.
• Determine the activities on the critical path and the estimated slack for each activity.

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OPS 350 Week 5 Flowcharts for Processes

Select a process you perform daily, but would like to spend less time doing, such as driving to work.

Design a flowchart and provide written analysis by using any appropriate tool.

Comment on the factors that affect the process design.

Identify at least one metric to measure the process.

Describe which forecasting methods would be applicable.

Discuss how one could manage this process by using PERT/CPM techniques.

Submit your flowchart for the process and the data collected at the end of the week by collecting data for the identified metric every day of the workweek.

Click the Assignment Files tab to submit your assignment.

OPS 350 Week 5 Social Networking Interview

Resource: Interview Guidelines

Write a 1,400- to 1,750-word interview.

Identify whom you interviewed, their title, and years of working experience in the area of Operations Management.

Provide insights into your subject’s role and why Operations Management is vital to his/her organization.

Provide the reason for selecting the individual you chose to interview.

List the questions you asked.

Include a summary of the organization.

Give a summary of what you learned as a result of this interview.

Provide a reflection of what is important about this assignment.

Discuss any follow-up activities the person you interviewed suggested.

Click the Assignment Files tab to submit your assignment.

OPS 350 Week 5 Final Exam

Question 1

The foundations of modern manufacturing and technological breakthroughs were inspired by the creation of the mechanical computer by:

Frederick Taylor.

Eli Whitney.

James Watt.

Charles Babbage.

Question 2

In a lean system, an item that is manufactured before it is needed is not considered waste, because it helps keep material flowing through the system.

Question 3

The terms “aggregate plan” and “sales and operations plan” are synonymous.

Question 4

Regardless of how departments like Accounting, Engineering, Finance, and Marketing function in an organization, they are all linked together through:

stakeholders.

management.

customers.

processes.

Question 5

Material requirements planning is a computerized information system developed specifically to aid in managing dependent-demand inventory and scheduling replenishment orders.

Question 6

Material requirements planning (MRP) is a computerized information system developed specifically to aid in managing dependent demand inventory and scheduling replenishment orders.

Question 7

2

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A weary traveler shows up at a hotel desk at midnight without a reservation. The desk clerk informs him that there is a room available, but sadly it is marked up 80% higher than the usual price. This is an example of promotional pricing.

Question 8

1

/ 1

A project is an interrelated set of activities that has a definite starting and ending point.

Question 9

2

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Operations planning and scheduling is the process of making sure demand and supply plans are in balance.

Question 10

2

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A product family is a group of customers, services, or products that have similar demand requirements and common processes, labor, and materials requirements.

Question 11

2

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Dependent demand for an item occurs because the quantity required for it varies with the production plans of one or more parents.

Question 12

2

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The projected on-hand inventory in the MPS takes into account scheduled receipts, but not planned receipts.

Question 13

1

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Reducing setup costs will increase the pressure to keep large inventories.

Question 14

2

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A water ski manufacturer believes they can double their sales by producing snow skis during the other half of the year. This approach to demand management is an example of complementary products.

Question 15

2

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Under which one of the following circumstances can an MRP system be used to its best advantage?

when the item’s demand is uniform

when the item’s demand depends only on customer demand

when the item’s demand depends on the production plans of its parent(s)

when the item’s demand is constant

Question 16

1

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One component of the holding cost of inventory is interest.

Question 17

2

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In a lean system, large inventories are not considered a type of waste, because they prevent operator wait times.

Question 18

0

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quantitative methods methods use historical data on independent variables to predict demand.

Question 19

1

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When performing sales and operations planning, companies can aggregate products or services but not members of their workforce.

Question 20

1

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Process decisions are strategic in nature.

Question 21

2

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An example of an internal failure cost would be warranty cost.

Question 22

2

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Appraisal costs are associated with preventing defects before they happen.

Question 23

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Which of these Great Moments in Operations and Supply Chain Management did NOT occur in the 20th century?

strategic planning for achieving product variety

publication of the Toyota Production Systems book

invention of the assembly line

establishment of railroads

Question 24

2

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The just-in-time (JIT) philosophy is the belief that cutting inventory and removing non-value-added activities in operations can eliminate waste.

Question 25

2

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Support functions in an organization include Accounting, Human Resources and Engineering.

Question 26

1

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A services firm’s sales and operations plan generates both production plan and a staffing plan.

Question 27

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Which of the following does NOT generate pressure to decrease inventories?

ordering costs

inventory holding costs

storage and handling costs

taxes and insurance

Question 28

2

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Projects often cut across organizational lines.

Question 29

2

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A quantity discount is attractive because there is a drop in the price per unit when the order is sufficiently large.

Question 30

2

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A project organization structure where team members are assigned to the project and work exclusively for the project manager is called:

a matrix structure.

a fixed structure.

a pure project structure.

a functional structure.

Question 31

0

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A financial assessment of a not-for-profit organization’s near future (for one or two years ahead) is a(n):

annual plan.

financial budget.

business plan.

resource plan.

Question 32

2

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Consumers consider five aspects when defining quality. Which one of the following is least likely to be one of these aspects?

psychological impressions

individual development

value

fitness for use

Question 33

2

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The three main line functions of any business include Operations, Finance and Marketing.

Question 34

2

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The projected on-hand inventory in the MPS takes into account customer orders (booked) as well as the MPS quantities.

Question 35

2

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The repeated observations of demand for a product or service in their order of occurrence form a pattern known as a time series.

Question 36

2

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Kaizen is the Japanese term for continuous improvement.

Question 37

2

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No process can exist without at least one product or service.

Question 38

2

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A stockout occurs when an item that is typically stocked is not available to satisfy a demand the moment it occurs.

Question 39

2

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Setup cost is independent of order size.

Question 40

2

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When looking at inventory management, the term “lot size” refers to the physical dimensions of the area where the inventory is stored.

Question 41

1

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A make-to-stock strategy involves holding items in stock for immediate delivery and is feasible for standardized products with high volumes and reasonably accurate forecasts.

Question 42

2

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One of the basic time series patterns is random.

Question 43

1

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The product-process matrix brings together the elements of volume, process, and quality.

Question 44

2

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A backorder occurs when a customer order cannot be filled when it is placed, but is instead filled later.

Question 45

2

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The investment a company makes in training employees to perform their duties and redesigning products and processes to improve them would be categorized as prevention costs.