- Description
OPS 571 Wk 1 – Practice: Week 1 Practice Quiz
Complete the Week 1 Practice: Introduction to Process Selection and Design Quiz in McGraw-Hill Connect.
A process that emphasizes cross-functional integration and concurrent development of a product and its associated processes is known as ___________. (Choose the correct answer to fill in the blank.)
Multiple Choice
team planning
concurrent engineering
cross-functional design
integrated product planning
integrated process planning
What is it about service processes that makes their design and operation so different from manufacturing processes?
Multiple Choice
Lack of skilled personnel
Poor management
Direct customer involvement in the process
Complexity of the processes
Lack of automated equipment
The purpose of value analysis/value engineering is to ________________. (Choose the correct answer to fill in the blank.)
Multiple Choice
simplify products and processes
determine the total cost of ownership of a product
determine customers’ definition of value
add more features to a product
reduce the cost of parts and materials
Which of the following is a characteristic of concurrent engineering?
Multiple Choice
Integrated computer-assisted design
Using automated guided vehicles
Separate development teams working at once
Having an excellent forecasting system
The design-build-test cycle
Consumer electronics is an example of a product developed in which variant of the generic product development process?
Multiple Choice
Technology-push products
Customized products
Platform products
Quick-build products
Process-intensive products
Which of the following is primarily used to help design products that will connect product attributes with customer desires?
Multiple Choice
Phase 0: Planning
House of quality matrix
Value analysis/value engineering
Concurrent engineering
System-level design
A reason that firms must develop more new products than ever is which of the following?
Multiple Choice
Product life cycles are shorter
Commitments to joint venture partners
They are replacing old customers with new ones
To amortize heavy investments in development labs
The increased difficulty of defending patents and trade names
Economic analysis of product development projects is useful in which of the following circumstances?
Multiple Choice
Factory location
Distribution decisions
Go/no-go milestones
Demand estimation
Pricing
The most basic categories of cash flow for a typical new product do not include:
Multiple Choice
Depreciation
Ramp-up cost
Development cost
Sales revenue
Marketing cost
What dimension of competitiveness does quality in product design affect?
Multiple Choice
Engineering hours per project
The cost of ongoing service
Responsiveness to customer needs
Aesthetics of design
None of these