PHL 320 Week 3 Decision Making, Learning, Creativity, and Entrepreneurship Worksheet

Purpose of Assignment 

For this assignment, the student will identify the true or false statements and select the correct multiple choice response on the worksheet.

Assignment Steps 

Review Chapters 7 & 9 of Contemporary Management. 

Complete the Decision Making, Learning, Creativity, and Entrepreneurship Worksheet.

Click the Assignment Files tab to submit your assignment.

Decision Making, Learning, Creativity, and Entrepreneurship Worksheet

**Highlight the True or False answer for questions 1-6**

1. Decision making in response to threats occurs when managers search for ways to improve organizational performance to benefit customers, employees, and other stakeholder groups.

   A. True

2. False

2. Nonprogrammed decision making is a routine, virtually automatic process.

   A. True

3. False

3. The likelihood of a manager making an error in judgment is much greater in programmed decision making than in nonprogrammed decision making.

   A. True

4. False

4. When uncertainty exists, the probabilities of alternative outcomes cannot be determined and future outcomes are unknown.

   A. True

5. False

5. The classical decision-making model assumes that managers require very little or no information in order to make an optimum decision.

   A. True

6. False

6. The key to a good assessment of the alternatives is to define the opportunity or threat exactly.

   A. True

7. False

**Highlight the correct answer for questions 7-15**

7. Decisions that are based on rules and guidelines are known as: 

8. Programmed decision making is a(n) ______ process. 

9. Jordan, the manager of JT’s Tasty Treats, has to decide whether to introduce a new frozen dessert that has never been sold previously. What type of decision would this represent? 

10. _____ is present when managers know the possible outcomes of a particular course of action and can assign probabilities to them. 

11. Which of the following is a reason for incomplete information? 

12. The first step in the managerial decision-making process is to: 

13. _____ is a measure of how well an organization’s input resources are used to produce its outputs.

1. Efficiency
2. Quality
3. Reliability
4. Flexibility
5. Responsiveness

14. Six Sigma shares with TQM its focus on improving value chain processes to increase _____.

15. Which of the following is true of the impact of high-quality products?