PRG 421 Week 1 Learning Team: Set Up an FAQ

Resource:

“Frequently Asked OWL Questions (FAQs)”

Each week during this course, you will be working with your teammates to create a Java™ FAQ, or frequently asked questions, list with answers. The audience for your Java™ FAQ will be other Java™ students.

FAQs are extremely common in business and technology today. They answer important questions in an informal, quick answer format for a variety of audiences, from customers to partners to internal stakeholders.

Each week, your team will be assigned Java™-related questions to research and answer in FAQ format. Members of your group will research the answers to each week’s questions and edit each other’s work, so that at the end of the course your team’s FAQs are all answered clearly, economically, and accurately, with no misspellings or punctuation errors.

For this week’s Learning Team assignment, review the example FAQ, “Frequently Asked OWL Questions (FAQs),” and notice the following formatting guidelines, all of which are designed to make reading an FAQ easy for online readers:

Title appears at top of the FAQ, followed by contributors and “last edited” date

Questions appear bolded and two font sizes larger than answers

A double space appears between each question and answer

Answers appear beneath corresponding questions

Both questions and answers are short, direct, and clear. The text is not meant to impress with fancy words or to be exhaustive; rather, it is written the way one professional might advise a colleague, using second person (“you”) and providing clear, specific definitions, advice, and links to extended definitions or examples where appropriate.

Complete this Learning Team assignment by doing the following as a team:

Decide which of your team’s members will be responsible for submitting the team’s collaborative FAQ document each week.

Create a Microsoft® Word document with the title “Java Frequently Asked Questions (FAQ).”

Each group member should add his or her name to a contributor list beneath the FAQ title.

The team member responsible for submitting the team’s work will submit the formatted FAQ document, which will only contain the title and contributor names at this time, to the Assignment Files tab.