IT 205 Week 1 Week One Knowledge Check

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IT 205 Week 1 Week One Knowledge Check
IT 205 Week 1 Week One Knowledge Check
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IT 205 Week 1 Week One Knowledge Check

Week 1 Knowledge Check

The material presented below is not meant to be a comprehensive list of all you need to know in the content area. Rather it is a starting point for building your knowledge and skills. Additional study materials are recommended in each area below to help you master the material.

Personalized Study Guide Results

Score 18 / 18

ConceptsMasteryQuestions
Meeting Business Need100%·         1

·         2

·         3

Business Intelligence100%·         4

·         5

·         6

Functions of Information Systems100%·         7

·         8

·         9

Types of Enterprise Systems100%·         10

·         11

·         12

Types of Components100%·         13

·         14

·         15

Relationships Between Components100%·         16

·         17

·         18

Concept: Meeting Business Need

Mastery100%Questions·         1

·         2

·         3

Materials on the concept

  • Low-Cost Leadership
  • The Business Value Chain Model
  • Synergies, Core Competencies, and Network-Based Strategies
  • Extending the Value Chain: The Value Web

1.

What directly links consumer behavior to distribution and production supply chains?

Efficient customer response system

Customer relationship management (CRM)

Mass customer customization

Enterprise resource planning (ERP)

2.

When a person compares the effectiveness and efficiency of an organization’s business processes against standards, what is this known as?

Targeting

Recalibrating

Benchmarking

Bullseyeing

3.

What is it called when a collection of independent firms leverage IT to coordinate their value chains to produce a product or service?

Virtual network

Value web

Collective business

Efficiencies of scale

Concept: Business Intelligence

Mastery100%Questions·         4

·         5

·         6

Materials on the concept

  • Information System Strategies for Dealing with Competitive Forces
  • Basic Strategy 101: Align the IT with the Business Objectives
  • Porter’s Competitive Forces Model
  • Synergies, Core Competencies, and Network-Based Strategies

4.

What is the basic principle of IT strategy for a business?

Ensure that the people serve the business.

Ensure that the business serves the technology.

Ensure that the people serve the technology.

Ensure that the technology serves the business

5.

Which model is the most widely used for understanding competitive advantage?

Value chain model

Competitive forces model

Supply chain model

Business objects model

6.

What uses a network infrastructure to connect people, places, and assets in widely-distributed locations?

Local area network (LAN)

Site based company

Core company

Virtual company

Concept: Functions of Information Systems

Mastery100%Questions·         7

·         8

·         9

Materials on the concept

  • 2.4. The Information Systems Function in Business
  • The Information Systems Department

7.

What is the responsibility of the chief information officer?

Responsible for the firm’s knowledge management program

Oversees the use of information technology in the firm

Oversees information security

Ensures that the company complies with existing data privacy laws

8.

What is the primary role of a systems analyst?

Write business systems software

Repair and maintain hardware for firms

Translate business problems into IS requirements

Ensure privacy policies for firms

9.

Who is in charge of making sure IS files are safe, as well as enforcing the safety policy?

Chief privacy officer (CPO)

Chief knowledge officer (CKO)

End users officer (EUO)

Chief security officer (CSO)

Concept: Types of Enterprise Systems

Mastery100%Questions·         10

·         11

·         12

Materials on the concept

  • Global E-business and Collaboration
  • Systems for Linking the Enterprise
  • Enterprise Applications

10.

Which systems support nonroutine decision making for middle management?

Executive support systems

Management support systems

Decision-support system

Transaction support system

11.

What collects data from key business processes in various parts of the organization and stores it in a central repository?

Enterprise resource planning (ERP)

Middleware management (MM)

Customer relationship management (CRM)

Supply chain management (SCM)

12.

What system improves service and drives sales?

Enterprise resource planning (ERP)

Decision-support system (DSS)

Transaction processing system (TPS)

Customer relationship management (CRM)

Concept: Types of Components

Mastery100%Questions·         1

·         14

·         1

Materials on the concept

  • People
  • Technology
  • Organizations
  • 1.3. Understanding Information Systems: A Business Problem-Solving Approach
  • The Role of Critical Thinking in Problem Solving

13.

What is considered the most expensive part of an information system?

Organization

People

Data management

Technology

14.

Which of the following provides the platform on which a firm can build its information system?

World Wide Web

Computer software

Intranet

IT infrastructure

15.

Which stem perspective considers all of the components in the firm’s IT structure and the way they work together?

Technology perspective

People perspective

Organization perspective

Information perspective

Concept: Relationships Between Components

Mastery100%Questions·         16

·         17

·         18

Materials on the concept

  • Organizations
  • Dimensions of Information Systems
  • Technology
  • What Is an Information System?
  • It Isn’t Simply Technology: The Role of People and Organizations

16.

What are logically related tasks and behaviors for accomplishing work known as?

Personnel processes

Information processes

Business processes

Technology processes

17.

What does an intranet use?

Mainframe technology

Infrared telecommunications systems

The telecommunications capacities of fiber optic networks

Internet technology within the boundaries of the firm

18.

What is a broader understanding of the people, organizational, and technical dimensions of a system known as?

Management systems literacy

Information systems literacy

Computer systems literacy

Integrated systems literacy