- Description
IT 205 Week 1 Week One Knowledge Check
Week 1 Knowledge Check
The material presented below is not meant to be a comprehensive list of all you need to know in the content area. Rather it is a starting point for building your knowledge and skills. Additional study materials are recommended in each area below to help you master the material.
Personalized Study Guide Results
Score 18 / 18
Concepts | Mastery | Questions |
Meeting Business Need | 100% | · 1 · 2 · 3 |
Business Intelligence | 100% | · 4 · 5 · 6 |
Functions of Information Systems | 100% | · 7 · 8 · 9 |
Types of Enterprise Systems | 100% | · 10 · 11 · 12 |
Types of Components | 100% | · 13 · 14 · 15 |
Relationships Between Components | 100% | · 16 · 17 · 18 |
Concept: Meeting Business Need
Mastery | 100% | Questions | · 1 · 2 · 3 |
Materials on the concept
- Low-Cost Leadership
- The Business Value Chain Model
- Synergies, Core Competencies, and Network-Based Strategies
- Extending the Value Chain: The Value Web
1.
What directly links consumer behavior to distribution and production supply chains?
Efficient customer response system
Customer relationship management (CRM)
Mass customer customization
Enterprise resource planning (ERP)
2.
When a person compares the effectiveness and efficiency of an organization’s business processes against standards, what is this known as?
Targeting
Recalibrating
Benchmarking
Bullseyeing
3.
What is it called when a collection of independent firms leverage IT to coordinate their value chains to produce a product or service?
Virtual network
Value web
Collective business
Efficiencies of scale
Concept: Business Intelligence
Mastery | 100% | Questions | · 4 · 5 · 6 |
Materials on the concept
- Information System Strategies for Dealing with Competitive Forces
- Basic Strategy 101: Align the IT with the Business Objectives
- Porter’s Competitive Forces Model
- Synergies, Core Competencies, and Network-Based Strategies
4.
What is the basic principle of IT strategy for a business?
Ensure that the people serve the business.
Ensure that the business serves the technology.
Ensure that the people serve the technology.
Ensure that the technology serves the business
5.
Which model is the most widely used for understanding competitive advantage?
Value chain model
Competitive forces model
Supply chain model
Business objects model
6.
What uses a network infrastructure to connect people, places, and assets in widely-distributed locations?
Local area network (LAN)
Site based company
Core company
Virtual company
Concept: Functions of Information Systems
Mastery | 100% | Questions | · 7 · 8 · 9 |
Materials on the concept
- 2.4. The Information Systems Function in Business
- The Information Systems Department
7.
What is the responsibility of the chief information officer?
Responsible for the firm’s knowledge management program
Oversees the use of information technology in the firm
Oversees information security
Ensures that the company complies with existing data privacy laws
8.
What is the primary role of a systems analyst?
Write business systems software
Repair and maintain hardware for firms
Translate business problems into IS requirements
Ensure privacy policies for firms
9.
Who is in charge of making sure IS files are safe, as well as enforcing the safety policy?
Chief privacy officer (CPO)
Chief knowledge officer (CKO)
End users officer (EUO)
Chief security officer (CSO)
Concept: Types of Enterprise Systems
Mastery | 100% | Questions | · 10 · 11 · 12 |
Materials on the concept
- Global E-business and Collaboration
- Systems for Linking the Enterprise
- Enterprise Applications
10.
Which systems support nonroutine decision making for middle management?
Executive support systems
Management support systems
Decision-support system
Transaction support system
11.
What collects data from key business processes in various parts of the organization and stores it in a central repository?
Enterprise resource planning (ERP)
Middleware management (MM)
Customer relationship management (CRM)
Supply chain management (SCM)
12.
What system improves service and drives sales?
Enterprise resource planning (ERP)
Decision-support system (DSS)
Transaction processing system (TPS)
Customer relationship management (CRM)
Concept: Types of Components
Mastery | 100% | Questions | · 1 · 14 · 1 |
Materials on the concept
- People
- Technology
- Organizations
- 1.3. Understanding Information Systems: A Business Problem-Solving Approach
- The Role of Critical Thinking in Problem Solving
13.
What is considered the most expensive part of an information system?
Organization
People
Data management
Technology
14.
Which of the following provides the platform on which a firm can build its information system?
World Wide Web
Computer software
Intranet
IT infrastructure
15.
Which stem perspective considers all of the components in the firm’s IT structure and the way they work together?
Technology perspective
People perspective
Organization perspective
Information perspective
Concept: Relationships Between Components
Mastery | 100% | Questions | · 16 · 17 · 18 |
Materials on the concept
- Organizations
- Dimensions of Information Systems
- Technology
- What Is an Information System?
- It Isn’t Simply Technology: The Role of People and Organizations
16.
What are logically related tasks and behaviors for accomplishing work known as?
Personnel processes
Information processes
Business processes
Technology processes
17.
What does an intranet use?
Mainframe technology
Infrared telecommunications systems
The telecommunications capacities of fiber optic networks
Internet technology within the boundaries of the firm
18.
What is a broader understanding of the people, organizational, and technical dimensions of a system known as?
Management systems literacy
Information systems literacy
Computer systems literacy
Integrated systems literacy