IT 205 Week 4 Individual: Communicating to Management Concerning Information Systems, Part 1

This assignment spans two weeks. Part 1 is submitted in Week 4 and Part 2 is submitted in Week 5.

Resources:

• The “Sample PowerPoint” posted in the Tutorials & Guides section of the Center for Writing Excellence website
• The Lynda.com® video “Presentation Fundamentals” with Tatiana Kolovou.

Create a Microsoft® PowerPoint® presentation containing 6 to 8 slides, including Introduction, Conclusion, and Reference slides. Include speaker notes with each slide.

Scenario: You are on your second interview for a position in an Information Services Department. You will be presenting to a group of your peers so they can see if you have good presentation skills. Your task is to:

• Describe the customer life cycle in detail as it relates to the readings of the week
• Accurately describe the components of a Customer Relationship Management (CRM) System and what business function each component addresses as described in the chapter reading from the week

Be sure to include supportive graphics and appropriate backgrounds and styles. All references need to adhere to APA guidelines, and images should not be copied unless author permission is obtained or copyright free images are used.

Submit your assignment using the Assignment Files tab.