- Description
IT282
Computer Software Fundamentals
Topics and Objectives
Week One: Introducing Operating Systems
- Identify components and functions of operating systems.
- Compare operating systems to other software.
- Describe how operating systems have changed.
Week Two: Installing Operating Systems
- Describe how to install Windows® operating systems.
- Identify areas of concern when installing operating systems.
Week Three: Maintaining and Supporting Operating Systems
- Identify areas of concern when maintaining operating systems.
- Explain how operating systems are supported.
Week Four: Microsoft® Windows® 7
- Describe how to install a Microsoft® Windows® 7 operating system.
- Identify areas of concern when installing and maintaining Microsoft® Windows®
- Explain how Microsoft® Windows® 7 is supported.
Week Five: Troubleshooting and Upgrading Operating Systems
- Describe troubleshooting techniques for operating system–related problems.
- Compare the process of upgrading an operating system to performing an original installation.
Week Six: Network Operating Systems
- Explain how networking functions in operating systems.
- Describe steps to enable networking on a workstation.
- Explain potential problems and solutions when connecting an operating system to a network.
Week Seven: Personal Computers and the Internet
- Differentiate between Internet and network connections.
- Describe steps to connect a workstation to the Internet.
- Explain potential problems and solutions when connecting an operating system to the Internet.
Week Eight: Security of Operating Systems
- Describe security features of Windows® operating systems.
- Describe steps to secure modern operating systems.
Week Nine: Legacy Operating Systems
- Describe features of legacy Windows® operating systems.
- Explain potential issues involved with supporting legacy Windows® operating systems.
- Describe how older applications may be supported by current operating systems.
- Develop a training guide for operating system support.
Point Values for Course Assignments
ASSIGNMENTS | Points |
Individual (100%) | |
Week One CheckPoint: Operating Systems Assignment: Introduction to Operating Systems | 30 100 |
Week Two CheckPoint: Installing Microsoft® Windows® 7 Professional Toolwire® Lab and Response Discussion Questions Participation |
20 20 10 |
Week Three CheckPoint: Monitoring Resources and Performance in Microsoft® Windows® 7 Toolwire® Lab and Response Assignment: Troubleshooting Installation |
20 100 |
Week Four CheckPoint: Installing and Configuring Microsoft® Windows® 7 Device Drivers Toolwire® Lab and Response Discussion Questions Participation |
20 20 10 |
Week Five CheckPoint: Troubleshooting Techniques Assignment: Installation of Operating Systems | 30 100 |
Week Six CheckPoint: Networking in Operating Systems Discussion Questions Participation | 30 20 10 |
Week Seven Activity: Peer Review Assignment: Personal Computers on the Internet | 30 100 |
Week Eight CheckPoint: Identifying Threats to Network Security Toolwire® Lab and Response Discussion Questions Participation |
20 20 10 |
Week Nine Capstone CheckPoint: Upgrade Letter Final Project: Training Tip Guide | 30 250 |
Total | 1000 |
Week One: Introducing Operating Systems | |||
Details | Due | Points | |
Objectives | 1.1 Identify components and functions of operating systems. 1.2 Compare operating systems to other software. 1.3 Describe how operating systems have changed. | ||
Course Preparation | Read the course description and objectives. Read the instructor’s biography and post your own. | ||
Reading | Review the introductory information of A+ Guide to Managing and Maintaining Your PC. | ||
Reading | Read Ch. 2, “Introducing Operating Systems,” of A+ Guide to Managing and Maintaining Your PC. | ||
Reading | Review Appendix A of A+ Guide to Managing and Maintaining Your PC. | ||
Reading | Review Appendix B of A+ Guide to Managing and Maintaining Your PC. | ||
Reading | Review Glossary of A+ Guide to Managing and Maintaining Your PC. | ||
Reading | Read this week’s Electronic Reserve Readings. | ||
Nongraded Activities and Preparation Writing Style Handbook Access | Access the Associate Level (Axia) Writing Style Handbook using the following instructions:
1. Log on to the student website. 2. Click Library. 3. Click Center for Writing Excellence. 4. Select Tutorials & Guides. 5. Click Associate Level Writing Style Handbook under Writing & Style Guidelines. | ||
Nongraded Activities and Preparation Week One Work on Final Project | Complete the work suggested for Week One. | ||
CheckPoint Operating Systems | Resources: Appendix B and Ch. 2 of A+ Guide to Managing and Maintaining Your PC Complete Appendix B by providing information about three components of an operating system and their functions. Post your response as a Microsoft® Word document attachment. | 30 | |
Individual Introduction to Operating Systems | Resource: Ch. 2 of A+ Guide to Managing and Maintaining Your PC Write a 2- to 3-page paper that addresses the following:
· Provide a brief history of three operating systems. · Explain factors that might lead a person to upgrade an operating system. · Describe differences among versions of Microsoft® Windows® operating systems. · Describe your personal experience with operating systems.
Format the paper consistent with APA guidelines. | 100 |
Weekly Reminders
Summary of Week 1 Deliverables
Assignment | Location | Due |
Individual Bio | Chat Room Forum | Day 1 |
CheckPoint: Operating Systems | Assignment Link | Day 4 |
Assignment: Introduction to Operating Systems Paper | Assignment Link | Day 7 |
Week Two: Installing Operating Systems | |||
Details | Due | Points | |
Objectives | 2 2.1 Describe how to install Windows® operating systems. 2.2 Identify areas of concern when installing operating systems. | ||
Reading | Read Ch. 11, “PC Maintenance and Troubleshooting Strategies,” of A+ Guide to Managing and Maintaining Your PC. | ||
Reading | Read Ch. 12, “Installing Windows,” of A+ Guide to Managing and Maintaining Your PC. | ||
Reading | Read Ch. 13, “Maintaining Windows,” of A+ Guide to Managing and Maintaining Your PC. | ||
Reading | Read Ch. 14, “Optimizing Windows,” of A+ Guide to Managing and Maintaining Your PC. | ||
Reading | Read this week’s Electronic Reserve Readings. | ||
Participation | Participate in class discussion. | 10 | |
Discussion Questions | Respond to weekly discussion questions. | 20 | |
Nongraded Activities and Preparation Week Two Work on Final Project | Complete the work suggested for Week Two. | ||
CheckPoint Installing Microsoft® Windows® 7 Professional Toolwire® Lab and Response | Resource: Toolwire®
Log on to the student website.
1. Click the link for the Week Two Toolwire® lab. 2. A new window with a description of the lab appears. Scroll to the bottom of the page. 3. Click Lab Access to begin the lab.
Complete Toolwire® Lab: Installing Microsoft® Windows® 7 Professional as indicated. Take screenshots of at least three images that illustrate various stages of the lab. One of the screenshots must be the final screen of the lab. 1. Press Alt + Print Screen on your computer keyboard to create a screenshot. 2. Open a blank Microsoft® Word document. 3. Press Ctrl + V on your keyboard to paste the screenshot into the document.
Write a ½- to 1-page response describing your experience in the lab. Summarize what you have learned while completing the lab and whether you had any difficulties with certain parts of the lab.
Post the screenshots and your response as Microsoft® Word document attachments. | 20 |
Discussion Questions
- DQ #1 – What steps are needed to install a Windows® operating system? (Due Day 2, Main Forum)
- DQ #2 – What are common challenges you might face when installing a Windows® operating system? How might you overcome these challenges? (Due Day 4, Main Forum)
Weekly Reminders
Discussion Questions
Discussion question responses will not count towards the class participation requirement and will be evaluated separately.
Only posts in the Main classroom forum will count towards your class participation score.
Summary of Week 2 Deliverables
Assignment | Location | Due |
DQ #1 | Main Forum | Day 2 |
DQ #2 | Main Forum | Day 4 |
CheckPoint: Installing Microsoft® Windows® 7 Professional Toolwire® Lab and Response | Assignment Link | Day 5 |
Participation | Main Forum | 4 of 7 Days |
Week Three: Maintaining and Supporting Operating Systems | |||
Details | Due | Points | |
Objectives | 3 3.1 Identify areas of concern when maintaining operating systems. 3.2 Explain how operating systems are supported. | ||
Nongraded Activities and Preparation Week Three Work on Final Project | Complete the work suggested for Week Three. | ||
CheckPoint Monitoring Resources and Performance in Microsoft® Windows® 7 Toolwire® Lab and Response | Resource: Toolwire®
Log on to the student website.
1. Click the link for the Week Three Toolwire® lab. 2. A new window with a description of the lab appears. Scroll to the bottom of the page. 3. Click Lab Access to begin the lab.
Complete Toolwire® Lab: Monitoring Resources and Performance in Microsoft® Windows® 7 as indicated.
Take screenshots of at least three images that illustrate various stages of the lab. One of the screenshots must be the final screen of the lab. 1. Press Alt + Print Screen on your computer keyboard to create a screenshot. 2. Open a blank Microsoft® Word document. 3. Press Ctrl + V on your keyboard to paste the screenshot into the document.
Write a ½- to 1-page response describing your experience in the lab. Summarize what you have learned while completing the lab and whether you had any difficulties with certain parts of the lab.
Post the screenshots and your response as Microsoft® Word document attachments. | 20 | |
Individual Troubleshooting Installation | Resources: Appendix C and Ch. 11 & 13 of A+ Guide to Managing and Maintaining Your PC
Read Scenario One in Appendix C and complete the following:
· Prepare a list of steps you would take to fix the problem in Scenario One. · Include steps involved in reinstalling Microsoft® Windows® 7 and recovering the data that Ben needs.
Read Scenario Two in Appendix C and complete the following to formulate your troubleshooting strategy:
· Create a list of questions you must ask Craig to correctly diagnose the problem in Scenario Two. · Provide details to support your answer to the following question: What is the source of Craig’s problem? · Describe steps you would take to solve this problem if you were sitting at Craig’s computer.
| 100 |
Weekly Reminders
Summary of Week 3 Deliverables
Assignment | Location | Due |
CheckPoint: Monitoring Resources and Performance in Microsoft® Windows® 7 Toolwire® Lab and Response | Assignment Link | Day 5 |
Assignment: Troubleshooting Installation Paper | Assignment Link | Day 7 |
Week Four: Microsoft® Windows® 7 | |||
Details | Due | Points | |
Objectives | 4 4.1 Describe how to install a Microsoft® Windows® 7 operating system. 4.2 Identify areas of concern when installing and maintaining Microsoft® Windows® 7. 4.3 Explain how Microsoft® Windows® 7 is supported. | ||
Reading | Read Ch. 15, “Tools for Solving Windows Problems,” of A+ Guide to Managing and Maintaining Your PC. | ||
Reading | Read Ch. 16, “Fixing Windows Problems,” of A+ Guide to Managing and Maintaining Your PC. | ||
Reading | Read this week’s Electronic Reserve Readings. | ||
Participation | Participate in class discussion. | 10 | |
Discussion Questions | Respond to weekly discussion questions. | 20 | |
Nongraded Activities and Preparation Week Four Work on Final Project | Complete the work suggested for Week Four. | ||
Nongraded Activities and Preparation Final Project Feedback, Part I | Resource: Appendix A Submit your Weeks One, Two, and Three final project work to your instructor for feedback. | ||
CheckPoint Installing and Configuring Microsoft® Windows® 7 Device Drivers Toolwire® Lab and Response | Resource: Toolwire®
Log on to the student website.
1. Click the link for the Week Four Toolwire® lab. 2. A new window with a description of the lab appears. 3. Scroll to the bottom of the page. 4. Click Lab Access to begin the lab.
Complete Toolwire® Lab: Installing and Configuring Microsoft® Windows® 7 Device Drivers as indicated.
Take screenshots of at least three images that illustrate various stages of the lab. One of the screenshots must be the final screen of the lab.
1. Press Alt + Print Screen on your computer keyboard to create a screenshot. 2. Open a blank Microsoft® Word document. 3. Press Ctrl + V on your keyboard to paste the screenshot into the document.
Write a ½- to 1-page response describing your experience in the lab. Summarize what you have learned while completing the lab and whether you had any difficulties with certain parts of the lab.
Post the screenshots and your response as Microsoft® Word document attachments. | 20 |
Discussion Questions
- DQ #1 – What special challenges might you face when installing Microsoft® Windows® operating systems that are not evident when installing other operating systems? Why might these challenges occur? How might you overcome these challenges? (Due Day 2, Main Forum)
- DQ #2 – How is the Microsoft® Windows® operating system supported in a company? What are some common problems with supporting Microsoft® Windows®? Why do these problems occur? How might you overcome these problems? (Due Day 4, Main Forum)
Weekly Reminders
Discussion Questions
Discussion question responses will not count towards the class participation requirement and will be evaluated separately.
Only posts in the Main classroom forum will count towards your class participation score.
Summary of Week 4 Deliverables
Assignment | Location | Due |
DQ #1 | Main Forum | Day 2 |
DQ #2 | Main Forum | Day 4 |
CheckPoint: Installing and Configuring Microsoft® Windows® 7 Device Drivers Toolwire® Lab and Response | Assignment Link | Day 5 |
Nongraded Exercise: Final Project Feedback, Part I | Assignment Link | Day 7 |
Participation | Main Forum | 4 of 7 Days |
Week Five: Troubleshooting and Upgrading Operating Systems | |||
Details | Due | Points | |
Objectives | 5 5.1 Describe troubleshooting techniques for operating system–related problems. 5.2 Compare the process of upgrading an operating system to performing an original installation. | ||
Reading | Read this week’s Electronic Reserve Readings. | ||
Nongraded Activities and Preparation Week Five Work on Final Project | Complete the work suggested for Week Five. | ||
CheckPoint Troubleshooting Techniques | Resources: Ch. 15 & 16 of A+ Guide to Managing and Maintaining Your PC Write your response to the following: Based on Ch. 15 & 16 of A+ Guide to Managing and Maintaining Your PC, prepare a 10-item list of troubleshooting techniques you must complete to speed up a slow Microsoft® Windows® 7 startup.
Post your response as a Microsoft® Word document attachment. | 30 | |
Individual Installation of Operating Systems | Resources: Appendix D and Ch. 15 & 16 of A+ Guide to Managing and Maintaining Your PC
Complete Appendix D:
· Activity One: Compare an upgrade of an operating system to a clean installation. · Activity Two: Provide scenarios explaining when each task must be performed.
Post Appendix D as a Microsoft® Word document attachment. | 100 |
Weekly Reminders
Summary of Week 5 Deliverables
Assignment | Location | Due |
CheckPoint: Troubleshooting Techniques | Assignment Link | Day 5 |
Assignment: Installation of Operating Systems | Assignment Link | Day 7 |
Week Six: Networking Operating Systems | |||
Details | Due | Points | |
Objectives | 6 6.1 Explain how networking functions in operating systems. 6.2 Describe steps to enable networking on a workstation. 6.3 Explain potential problems and solutions when connecting an operating system to a network. | ||
Reading | Read Ch. 17, “Networking Essentials,” of A+ Guide to Managing and Maintaining Your PC. | ||
Reading | Read Ch. 18, “Networking Practices,” of A+ Guide to Managing and Maintaining Your PC. | ||
Reading | Read this week’s Electronic Reserve Readings. | ||
Participation | Participate in class discussion. | 10 | |
Discussion Questions | Respond to weekly discussion questions. | 20 | |
Nongraded Activities and Preparation Week Six Work on Final Project | Complete the work suggested for Week Six. | ||
CheckPoint Networking in Operating Systems | Resources: Ch. 17 & 18 of A+ Guide to Managing and Maintaining Your PC Write a 1-page paper in which you address the following points:
· How networking functions in an operating system · The necessary steps to enable networking on a workstation · Potential problems and solutions when connecting an operating system to a network
Format your paper consistent with APA guidelines. Post your paper as a Microsoft® Word document attachment. | 30 |
Discussion Questions
- DQ #1 – What kind of networking in the Microsoft® Windows® operating system is best for a small company? What kind is best for a midsized company? What kind is best for a large company? Why? Provide rationales for your answers. (Due Day 2, Main Forum)
- DQ #2 – What are three common problems one might encounter when connecting an operating system to a network? What is the best solution for each problem? (Due Day 4, Main Forum)
Weekly Reminders
Discussion Questions
Discussion question responses will not count towards the class participation requirement and will be evaluated separately.
Only posts in the Main classroom forum will count towards your class participation score.
Summary of Week 6 Deliverables
Assignment | Location | Due |
DQ #1 | Main Forum | Day 2 |
DQ #2 | Main Forum | Day 4 |
CheckPoint: Networking in Operating Systems | Assignment Link | Day 5 |
Participation | Main Forum | 4 of 7 Days |
Week Seven: Personal Computers and the Internet | |||
Details | Due | Points | |
Objectives | 7 7.1 Differentiate between Internet and network connections. 7.2 Describe steps to connect a workstation to the Internet. 7.3 Explain potential problems and solutions when connecting an operating system to the Internet. | ||
Reading | Read this week’s Electronic Reserve Readings. | ||
Nongraded Activities and Preparation Week Seven Work on Final Project | Complete the work suggested for Week Seven. | ||
Nongraded Activities and Preparation Final Project Feedback, Part II | Resource: Appendix A Submit your Weeks Four, Five, and Six final project work to your instructor for feedback. | ||
Individual Peer Review | Resource: Appendix E
Read your instructor’s thread titled Peer Review Assignment and Confirmation in the Main forum.
Submit, via an e-mail to the peer partner assigned by your instructor for this assignment, a summary of what you have completed for your final project thus far.
Reply to the Main forum thread with a brief message telling your instructor that you read the message and have submitted your final project to your peer partner.
Complete Appendix E using your partner’s final project.
Submit Appendix E to your peer partner.
Reply to the Main forum thread again with a brief message telling your instructor that you have completed and returned your review.
Review your peer partner’s feedback on your project. | 30 | |
Individual Personal Computers on the Internet
| Resource: Ch. 18 of A+ Guide to Managing and Maintaining Your PC Write a 2- to 3-page paper in which you address the following points:
· The differences between Internet and network connections. · Steps to connect a workstation to the Internet · Potential problems and solutions when connecting an operating system to the Internet
Format your paper consistent with APA guidelines. Post your response as a Microsoft® Word document attachment. | 100 |
Weekly Reminders
Summary of Week 7 Deliverables
Assignment | Location | Due |
Assignment: Peer Review | Main Forum | Day 5 |
Assignment: Personal Computers on the Internet | Assignment Link | Day 7 |
Week Eight: Security of Operating Systems | |||
Details | Due | Points | |
Objectives | 8 8.1 Describe security features of Windows® operating systems. 8.2 Describe steps to secure modern operating systems. | ||
Reading | Read Ch. 19, “Security Essentials,” of A+ Guide to Managing and Maintaining Your PC. | ||
Reading | Read Ch. 20, “Security Practices,” of A+ Guide to Managing and Maintaining Your PC. | ||
Reading | Read this week’s Electronic Reserve Readings. | ||
Participation | Participate in class discussion. | 10 | |
Discussion Questions | Respond to weekly discussion questions. | 20 | |
Nongraded Activities and Preparation Week Eight Work on Final Project | Complete the work suggested for Week Eight. | ||
CheckPoint Identifying Threats to Network Security Toolwire® Lab and Response | Resource: Toolwire® Log on to the student website. 1. Click the link for the Week Eight Toolwire® lab. 2. A new window with a description of the lab appears. Scroll to the bottom of the page. 3. Click Lab Access to begin the lab.
Complete Toolwire® Lab: Identifying Threats to Network Security as indicated.
Take screenshots of at least three images that illustrate various stages of the lab. One of the screenshots must be the final screen of the lab. 1. Press Alt + Print Screen on your computer keyboard to create a screenshot. 2. Open a blank Microsoft® Word document. 3. Press Ctrl + V on your keyboard to paste the screenshot into the document.
Write a ½- to 1-page response describing your experience in the lab. Summarize what you have learned while completing the lab and whether you had any difficulties with certain parts of the lab.
Post the screenshots and your response as Microsoft® Word document attachments. | 20 |
Discussion Questions
- DQ #1 – What are three important security features in modern Windows® operating systems? What is the purpose behind these features? (Due Day 2, Main Forum)
- DQ #2 – What are the essential steps one must take to secure an operating system? (Due Day 4, Main Forum)
Weekly Reminders
Discussion Questions
Discussion question responses will not count towards the class participation requirement and will be evaluated separately.
Only posts in the Main classroom forum will count towards your class participation score.
Summary of Week 8 Deliverables
Assignment | Location | Due |
DQ #1 | Main Forum | Day 2 |
DQ #2 | Main Forum | Day 4 |
CheckPoint: Identifying Threats to Network Security Toolwire® Lab and Response | Assignment Link | Day 5 |
Participation | Main Forum | 4 of 7 Days |
Week Nine: Legacy Operating Systems | |||
Details | Due | Points | |
Objectives | 9 9.1 Describe features of legacy Windows® operating systems. 9.2 Explain potential issues involved with supporting legacy Windows® operating systems. 9.3 Describe how older applications may be supported by current operating systems. 9.4 Develop a training guide for operating system support. | ||
Reading | Read this week’s Electronic Reserve Readings. | ||
Capstone CheckPoint Upgrade Letter | Resource: Appendix F Respond to the Capstone CheckPoint: Write a 1-page letter by following the instructions in Appendix F. Post your letter as a Microsoft® Word document attachment. | 30 | |
Final Project Training Tip Guide | Resources: Appendix A and A+ Guide to Managing and Maintaining Your PC Review the scenario in Appendix A.
Compile a 6- to 7-page training tip guide for Datamax Inc. by following the instructions in Appendix A.
Post your final project as a Microsoft® Word document attachment. | 250 |
Weekly Reminders
Summary of Week 9 Deliverables
Assignment | Location | Due |
Capstone CheckPoint: Upgrade Letter | Assignment Link | Day 5 |
Final Project: Training Tip Guide | Assignment Link | Day 7 |