IT 282 Entire Course

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IT 282 Entire Course
IT 282 Entire Course
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  • Description

  IT282

Computer Software Fundamentals

 

 Topics and Objectives

Week One: Introducing Operating Systems

 

  • Identify components and functions of operating systems.
  • Compare operating systems to other software.
  • Describe how operating systems have changed.

 

Week Two: Installing Operating Systems

 

  • Describe how to install Windows® operating systems.
  • Identify areas of concern when installing operating systems.

 

Week Three: Maintaining and Supporting Operating Systems

 

  • Identify areas of concern when maintaining operating systems.
  • Explain how operating systems are supported.

 

Week Four: Microsoft® Windows® 7

 

  • Describe how to install a Microsoft® Windows® 7 operating system.
  • Identify areas of concern when installing and maintaining Microsoft® Windows®
  • Explain how Microsoft® Windows® 7 is supported.

 

Week Five: Troubleshooting and Upgrading Operating Systems

 

  • Describe troubleshooting techniques for operating system–related problems.
  • Compare the process of upgrading an operating system to performing an original installation.

 

Week Six: Network Operating Systems

 

  • Explain how networking functions in operating systems.
  • Describe steps to enable networking on a workstation.
  • Explain potential problems and solutions when connecting an operating system to a network.

 

Week Seven: Personal Computers and the Internet

 

  • Differentiate between Internet and network connections.
  • Describe steps to connect a workstation to the Internet.
  • Explain potential problems and solutions when connecting an operating system to the Internet.

 

Week Eight: Security of Operating Systems

 

  • Describe security features of Windows® operating systems.
  • Describe steps to secure modern operating systems.

 

Week Nine: Legacy Operating Systems

 

  • Describe features of legacy Windows® operating systems.
  • Explain potential issues involved with supporting legacy Windows® operating systems.
  • Describe how older applications may be supported by current operating systems.
  • Develop a training guide for operating system support.

 

 

 

Point Values for Course Assignments                                                                           

ASSIGNMENTSPoints
Individual (100%) 
Week One

CheckPoint: Operating Systems

Assignment: Introduction to Operating Systems

 

30

100

Week Two

CheckPoint: Installing Microsoft® Windows® 7 Professional Toolwire® Lab and Response

Discussion Questions

Participation

 

 

20

20

10

Week Three

CheckPoint: Monitoring Resources and Performance in Microsoft® Windows® 7 Toolwire® Lab and Response

Assignment: Troubleshooting Installation

 

 

20

100

Week Four

CheckPoint: Installing and Configuring Microsoft® Windows® 7 Device Drivers Toolwire® Lab and Response

Discussion Questions

Participation

 

 

20

20

10

Week Five

CheckPoint: Troubleshooting Techniques

Assignment: Installation of Operating Systems

 

30

100

Week Six

CheckPoint: Networking in Operating Systems

Discussion Questions

Participation

 

30

20

10

Week Seven

Activity:  Peer Review

Assignment: Personal Computers on the Internet

 

30

100

Week Eight

CheckPoint: Identifying Threats to Network Security Toolwire® Lab and Response

Discussion Questions

Participation

 

 

20

20

10

Week Nine

Capstone CheckPoint: Upgrade Letter

Final Project: Training Tip Guide

 

30

250

  
Total1000

 

Week One: Introducing Operating Systems
 DetailsDuePoints
Objectives1.1  Identify components and functions of operating systems.

1.2  Compare operating systems to other software.

1.3  Describe how operating systems have changed.

  
Course PreparationRead the course description and objectives.

Read the instructor’s biography and post your own.

  
ReadingReview the introductory information of A+ Guide to Managing and Maintaining Your PC.  
ReadingRead Ch. 2, “Introducing Operating Systems,” of A+ Guide to Managing and Maintaining Your PC.  
ReadingReview Appendix A of A+ Guide to Managing and Maintaining Your PC.  
ReadingReview Appendix B of A+ Guide to Managing and Maintaining Your PC.  
ReadingReview Glossary of A+ Guide to Managing and Maintaining Your PC.  
ReadingRead this week’s Electronic Reserve Readings.  
Nongraded Activities and Preparation

Writing Style Handbook Access

Access the Associate Level (Axia) Writing Style Handbook using the following instructions:

 

1.      Log on to the student website.

2.      Click Library.

3.      Click Center for Writing Excellence.

4.      Select Tutorials & Guides.

5.      Click Associate Level Writing Style Handbook under Writing & Style Guidelines.

  
Nongraded Activities and Preparation

Week One Work on Final Project

Complete the work suggested for Week One.  
CheckPoint

Operating Systems

Resources: Appendix B and Ch. 2 of A+ Guide to Managing and Maintaining Your PC

Complete Appendix B by providing information about three components of an operating system and their functions.

Post your response as a Microsoft® Word document attachment.

 30
Individual

Introduction to Operating Systems

Resource: Ch. 2 of A+ Guide to Managing and Maintaining Your PC

Write a 2- to 3-page paper that addresses the following:

 

·         Provide a brief history of three operating systems.

·         Explain factors that might lead a person to upgrade an operating system.

·         Describe differences among versions of Microsoft® Windows® operating systems.

·         Describe your personal experience with operating systems.

 

Format the paper consistent with APA guidelines.

 100

Weekly Reminders

Summary of Week 1 Deliverables

AssignmentLocationDue
Individual BioChat Room ForumDay 1
CheckPoint: Operating Systems Assignment LinkDay 4
Assignment: Introduction to Operating Systems Paper Assignment LinkDay 7

 

Week Two: Installing Operating Systems
 DetailsDuePoints
Objectives2  

2.1  Describe how to install Windows® operating systems.

2.2  Identify areas of concern when installing operating systems.

  
ReadingRead Ch. 11, “PC Maintenance and Troubleshooting Strategies,” of A+ Guide to Managing and Maintaining Your PC.  
ReadingRead Ch. 12, “Installing Windows,” of A+ Guide to Managing and Maintaining Your PC.  
ReadingRead Ch. 13, “Maintaining Windows,” of A+ Guide to Managing and Maintaining Your PC.  
ReadingRead Ch. 14, “Optimizing Windows,” of A+ Guide to Managing and Maintaining Your PC.  
ReadingRead this week’s Electronic Reserve Readings.  
ParticipationParticipate in class discussion. 10
Discussion QuestionsRespond to weekly discussion questions. 20
Nongraded Activities and Preparation

Week Two Work on Final Project

Complete the work suggested for Week Two.  
CheckPoint

Installing Microsoft® Windows® 7 Professional Toolwire® Lab and Response

Resource: Toolwire®

 

Log on to the student website.

 

1.     Click the link for the Week Two Toolwire® lab.

2.     A new window with a description of the lab appears. Scroll to the bottom of the page.

3.     Click Lab Access to begin the lab.

 

Complete Toolwire® Lab: Installing Microsoft® Windows® 7 Professional as indicated.

Take screenshots of at least three images that illustrate various stages of the lab. One of the screenshots must be the final screen of the lab.

1.     Press Alt + Print Screen on your computer keyboard to create a screenshot.

2.     Open a blank Microsoft® Word document.

3.     Press Ctrl + V on your keyboard to paste the screenshot into the document.

 

Write a ½- to 1-page response describing your experience in the lab. Summarize what you have learned while completing the lab and whether you had any difficulties with certain parts of the lab.

 

Post the screenshots and your response as Microsoft® Word document attachments.

 20

 

Discussion Questions

 

  • DQ #1 – What steps are needed to install a Windows® operating system? (Due Day 2, Main Forum)

 

  • DQ #2 – What are common challenges you might face when installing a Windows® operating system? How might you overcome these challenges? (Due Day 4, Main Forum)

 

 

Weekly Reminders

Discussion Questions

Discussion question responses will not count towards the class participation requirement and will be evaluated separately.

Only posts in the Main classroom forum will count towards your class participation score.

Summary of Week 2 Deliverables

AssignmentLocationDue
DQ #1Main ForumDay 2
DQ #2Main ForumDay 4
CheckPoint: Installing Microsoft® Windows® 7 Professional Toolwire® Lab and ResponseAssignment LinkDay 5
ParticipationMain Forum4 of 7 Days

 

Week Three: Maintaining and Supporting Operating Systems
 DetailsDuePoints
Objectives3  

3.1  Identify areas of concern when maintaining operating systems.

3.2  Explain how operating systems are supported.

  
Nongraded Activities and Preparation

Week Three Work on Final Project

Complete the work suggested for Week Three.  
CheckPoint

Monitoring Resources and Performance in Microsoft® Windows® 7 Toolwire® Lab and Response

Resource: Toolwire®

 

Log on to the student website.

 

1.     Click the link for the Week Three Toolwire® lab.

2.     A new window with a description of the lab appears. Scroll to the bottom of the page.

3.     Click Lab Access to begin the lab.

 

Complete Toolwire® Lab: Monitoring Resources and Performance in Microsoft® Windows® 7 as indicated.

 

Take screenshots of at least three images that illustrate various stages of the lab. One of the screenshots must be the final screen of the lab.

1.     Press Alt + Print Screen on your computer keyboard to create a screenshot.

2.     Open a blank Microsoft® Word document.

3.     Press Ctrl + V on your keyboard to paste the screenshot into the document.

 

Write a ½- to 1-page response describing your experience in the lab. Summarize what you have learned while completing the lab and whether you had any difficulties with certain parts of the lab.

 

Post the screenshots and your response as Microsoft® Word document attachments.

 20
Individual

Troubleshooting Installation

Resources: Appendix C and Ch. 11 & 13 of A+ Guide to Managing and Maintaining Your PC

 

Read Scenario One in Appendix C and complete the following:

 

·         Prepare a list of steps you would take to fix the problem in Scenario One.

·         Include steps involved in reinstalling Microsoft® Windows® 7 and recovering the data that Ben needs.

 

Read Scenario Two in Appendix C and complete the following to formulate your troubleshooting strategy:

 

·         Create a list of questions you must ask Craig to correctly diagnose the problem in Scenario Two.

·         Provide details to support your answer to the following question: What is the source of Craig’s problem?

·         Describe steps you would take to solve this problem if you were sitting at Craig’s computer.

 

 100

 

Weekly Reminders

Summary of Week 3 Deliverables

AssignmentLocationDue
CheckPoint: Monitoring Resources and Performance in Microsoft® Windows® 7 Toolwire® Lab and ResponseAssignment LinkDay 5
Assignment: Troubleshooting Installation PaperAssignment LinkDay 7

 

 

 

Week Four: Microsoft® Windows® 7
 DetailsDuePoints
Objectives4  

4.1  Describe how to install a Microsoft® Windows® 7 operating system.

4.2  Identify areas of concern when installing and maintaining Microsoft® Windows® 7.

4.3  Explain how Microsoft® Windows® 7 is supported.

  
ReadingRead Ch. 15, “Tools for Solving Windows Problems,” of A+ Guide to Managing and Maintaining Your PC.  
ReadingRead Ch. 16, “Fixing Windows Problems,” of A+ Guide to Managing and Maintaining Your PC.  
ReadingRead this week’s Electronic Reserve Readings.  
ParticipationParticipate in class discussion. 10
Discussion QuestionsRespond to weekly discussion questions. 20
Nongraded Activities and Preparation

Week Four Work on Final Project

Complete the work suggested for Week Four.  
Nongraded Activities and Preparation

Final Project Feedback, Part I

Resource: Appendix A

Submit your Weeks One, Two, and Three final project work to your instructor for feedback.

  
CheckPoint

Installing and Configuring Microsoft® Windows®  7 Device Drivers Toolwire® Lab and Response

Resource: Toolwire®

 

Log on to the student website.

 

1.     Click the link for the Week Four Toolwire® lab.

2.     A new window with a description of the lab appears.

3.     Scroll to the bottom of the page.

4.     Click Lab Access to begin the lab.

 

Complete Toolwire® Lab: Installing and Configuring Microsoft® Windows® 7 Device Drivers as indicated.

 

Take screenshots of at least three images that illustrate various stages of the lab. One of the screenshots must be the final screen of the lab.

 

1.     Press Alt + Print Screen on your computer keyboard to create a screenshot.

2.     Open a blank Microsoft® Word document.

3.     Press Ctrl + V on your keyboard to paste the screenshot into the document.

 

Write a ½- to 1-page response describing your experience in the lab. Summarize what you have learned while completing the lab and whether you had any difficulties with certain parts of the lab.

 

Post the screenshots and your response as Microsoft® Word document attachments.

 20

 

Discussion Questions

 

  • DQ #1 – What special challenges might you face when installing Microsoft® Windows® operating systems that are not evident when installing other operating systems? Why might these challenges occur?  How might you overcome these challenges? (Due Day 2, Main Forum)
  • DQ #2 – How is the Microsoft® Windows® operating system supported in a company? What are some common problems with supporting Microsoft® Windows®?  Why do these problems occur?  How might you overcome these problems? (Due Day 4, Main Forum)

 

Weekly Reminders

Discussion Questions

Discussion question responses will not count towards the class participation requirement and will be evaluated separately.

Only posts in the Main classroom forum will count towards your class participation score.

Summary of Week 4 Deliverables

AssignmentLocationDue
DQ #1Main ForumDay 2
DQ #2Main ForumDay 4
CheckPoint: Installing and Configuring Microsoft® Windows® 7 Device Drivers Toolwire® Lab and ResponseAssignment LinkDay 5
Nongraded Exercise:  Final Project Feedback, Part IAssignment LinkDay 7
ParticipationMain Forum4 of 7 Days

 

Week Five: Troubleshooting and Upgrading Operating Systems
 DetailsDuePoints
Objectives5  

5.1  Describe troubleshooting techniques for operating system–related problems.

5.2  Compare the process of upgrading an operating system to performing an original installation.

  
ReadingRead this week’s Electronic Reserve Readings.  
Nongraded Activities and Preparation

Week Five Work on Final Project

Complete the work suggested for Week Five.  
CheckPoint

Troubleshooting Techniques

Resources: Ch. 15 & 16 of A+ Guide to Managing and Maintaining Your PC

Write your response to the following: Based on Ch. 15 & 16 of A+ Guide to Managing and Maintaining Your PC, prepare a 10-item list of troubleshooting techniques you must complete to speed up a slow Microsoft® Windows® 7 startup.

 

Post your response as a Microsoft® Word document attachment.

 30
Individual

Installation of Operating Systems

Resources: Appendix D and Ch. 15 & 16 of A+ Guide to Managing and Maintaining Your PC

 

Complete Appendix D:

 

·         Activity One: Compare an upgrade of an operating system to a clean installation.

·         Activity Two: Provide scenarios explaining when each task must be performed.

 

Post Appendix D as a Microsoft® Word document attachment.

 100

 

Weekly Reminders

Summary of Week 5 Deliverables

AssignmentLocationDue
CheckPoint: Troubleshooting TechniquesAssignment LinkDay 5
Assignment: Installation of Operating SystemsAssignment LinkDay 7

 

Week Six: Networking Operating Systems
 DetailsDuePoints
Objectives6  

6.1  Explain how networking functions in operating systems.

6.2  Describe steps to enable networking on a workstation.

6.3  Explain potential problems and solutions when connecting an operating system to a network.

  
ReadingRead Ch. 17, “Networking Essentials,” of A+ Guide to Managing and Maintaining Your PC.  
ReadingRead Ch. 18, “Networking Practices,” of A+ Guide to Managing and Maintaining Your PC.  
ReadingRead this week’s Electronic Reserve Readings.  
ParticipationParticipate in class discussion. 10
Discussion QuestionsRespond to weekly discussion questions. 20
Nongraded Activities and Preparation

Week Six Work on Final Project

Complete the work suggested for Week Six.  
CheckPoint

Networking in Operating Systems

Resources: Ch. 17 & 18 of A+ Guide to Managing and Maintaining Your PC

Write a 1-page paper in which you address the following points:

 

·         How networking functions in an operating system

·         The necessary steps to enable networking on a workstation

·         Potential problems and solutions when connecting an operating system to a network

 

Format your paper consistent with APA guidelines.

Post your paper as a Microsoft® Word document attachment.

 30

 

Discussion Questions

 

  • DQ #1 – What kind of networking in the Microsoft® Windows® operating system is best for a small company? What kind is best for a midsized company?  What kind is best for a large company?  Why?  Provide rationales for your answers.  (Due Day 2, Main Forum)

 

  • DQ #2 – What are three common problems one might encounter when connecting an operating system to a network? What is the best solution for each problem?  (Due Day 4, Main Forum)

 

Weekly Reminders

Discussion Questions

Discussion question responses will not count towards the class participation requirement and will be evaluated separately.

Only posts in the Main classroom forum will count towards your class participation score.

Summary of Week 6 Deliverables

AssignmentLocationDue
DQ #1Main ForumDay 2
DQ #2Main ForumDay 4
CheckPoint: Networking in Operating SystemsAssignment LinkDay 5
ParticipationMain Forum4 of 7 Days

 

Week Seven: Personal Computers and the Internet
 DetailsDuePoints
Objectives7  

7.1  Differentiate between Internet and network connections.

7.2  Describe steps to connect a workstation to the Internet.

7.3  Explain potential problems and solutions when connecting an operating system to the Internet.

  
ReadingRead this week’s Electronic Reserve Readings.  
Nongraded Activities and Preparation

Week Seven Work on Final Project

Complete the work suggested for Week Seven.  
Nongraded Activities and Preparation

Final Project Feedback, Part II

Resource: Appendix A

Submit your Weeks Four, Five, and Six final project work to your instructor for feedback.

  
Individual

Peer Review

Resource: Appendix E

 

Read your instructor’s thread titled Peer Review Assignment and Confirmation in the Main forum.

 

Submit, via an e-mail to the peer partner assigned by your instructor for this assignment, a summary of what you have completed for your final project thus far.

 

Reply to the Main forum thread with a brief message telling your instructor that you read the message and have submitted your final project to your peer partner.

 

Complete Appendix E using your partner’s final project.

 

Submit Appendix E to your peer partner.

 

Reply to the Main forum thread again with a brief message telling your instructor that you have completed and returned your review.

 

Review your peer partner’s feedback on your project.

 30
Individual

Personal Computers on the Internet

 

Resource: Ch. 18 of A+ Guide to Managing and Maintaining Your PC

Write a 2- to 3-page paper in which you address the following points:

 

·         The differences between Internet and network connections.

·         Steps to connect a workstation to the Internet

·         Potential problems and solutions when connecting an operating system to the Internet

 

Format your paper consistent with APA guidelines.

Post your response as a Microsoft® Word document attachment.

 100

Weekly Reminders

Summary of Week 7 Deliverables

AssignmentLocationDue
Assignment:  Peer ReviewMain ForumDay 5
Assignment:  Personal Computers on the InternetAssignment LinkDay 7

 

Week Eight: Security of Operating Systems
 DetailsDuePoints
Objectives8  

8.1  Describe security features of Windows® operating systems.

8.2  Describe steps to secure modern operating systems.

  
ReadingRead Ch. 19, “Security Essentials,” of A+ Guide to Managing and Maintaining Your PC.  
ReadingRead Ch. 20, “Security Practices,” of A+ Guide to Managing and Maintaining Your PC.  
ReadingRead this week’s Electronic Reserve Readings.  
ParticipationParticipate in class discussion. 10
Discussion QuestionsRespond to weekly discussion questions. 20
Nongraded Activities and Preparation

Week Eight Work on Final Project

Complete the work suggested for Week Eight.  
CheckPoint

Identifying Threats to Network Security Toolwire® Lab and Response

Resource: Toolwire®

Log on to the student website.

1.     Click the link for the Week Eight Toolwire® lab.

2.     A new window with a description of the lab appears. Scroll to the bottom of the page.

3.     Click Lab Access to begin the lab.

 

Complete Toolwire® Lab: Identifying Threats to Network Security as indicated.

 

Take screenshots of at least three images that illustrate various stages of the lab. One of the screenshots must be the final screen of the lab.

1.     Press Alt + Print Screen on your computer keyboard to create a screenshot.

2.     Open a blank Microsoft® Word document.

3.     Press Ctrl + V on your keyboard to paste the screenshot into the document.

 

Write a ½- to 1-page response describing your experience in the lab. Summarize what you have learned while completing the lab and whether you had any difficulties with certain parts of the lab.

 

Post the screenshots and your response as Microsoft® Word document attachments.

 20

 

 

 

 

 

Discussion Questions

 

  • DQ #1 – What are three important security features in modern Windows® operating systems? What is the purpose behind these features?  (Due Day 2, Main Forum)

 

  • DQ #2 – What are the essential steps one must take to secure an operating system? (Due Day 4, Main Forum)

Weekly Reminders

Discussion Questions

Discussion question responses will not count towards the class participation requirement and will be evaluated separately.

Only posts in the Main classroom forum will count towards your class participation score.

Summary of Week 8 Deliverables

AssignmentLocationDue
DQ #1Main ForumDay 2
DQ #2Main ForumDay 4
CheckPoint: Identifying Threats to Network Security Toolwire® Lab and ResponseAssignment LinkDay 5
ParticipationMain Forum4 of 7 Days

 

Week Nine: Legacy Operating Systems
 DetailsDuePoints
Objectives9  

9.1  Describe features of legacy Windows® operating systems.

9.2  Explain potential issues involved with supporting legacy Windows® operating systems.

9.3  Describe how older applications may be supported by current operating systems.

9.4  Develop a training guide for operating system support.

  
ReadingRead this week’s Electronic Reserve Readings.  
Capstone CheckPoint

Upgrade Letter

Resource: Appendix F

Respond to the Capstone CheckPoint: Write a 1-page letter by following the instructions in Appendix F.

Post your letter as a Microsoft® Word document attachment.

 30
Final Project

Training Tip Guide

Resources: Appendix A and A+ Guide to Managing and Maintaining Your PC

Review the scenario in Appendix A.

 

Compile a 6- to 7-page training tip guide for Datamax Inc. by following the instructions in Appendix A.

 

Post your final project as a Microsoft® Word document attachment.

 250

Weekly Reminders

Summary of Week 9 Deliverables

AssignmentLocationDue
Capstone CheckPoint: Upgrade LetterAssignment LinkDay 5
Final Project: Training Tip GuideAssignment LinkDay 7