HCA 230 Week 9 Interpersonal Communication Presentation

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HCA 230 Week 9 Interpersonal Communication Presentation
HCA 230 Week 9 Interpersonal Communication Presentation
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HCA 230 Week 9 Interpersonal Communication Presentation

Resources: Associate Program Material: Final Project Overview and Timeline, Associate Program Material: Final Project Case Studies

Choose a case study from the Associate Program Material: Final Project Case Studies.

 Develop an 8- to 12-slide Microsoft® PowerPoint® presentation based on the case study selected that includes the following:

  • Explain the elements of good interpersonal communication.

  • Explain what happened in the case study and why it is an example of poor interpersonal communication.

  • Explain the perceptions of the participants in the case study.

  • Explain the conflict type and conflict management styles in the case study.

  • Identify listening barriers used in the case study.

  • Explain supportive and defensive climates and relationships used in the case study.

  • Identify verbal and nonverbal communication used in the case study.

  • Explain what could have been done differently in the case study to improve the effectiveness of the interpersonal communication.

Include an introduction and conclusion of the major points and detailed explanations that correlate to each point in the speaker notes section.

 Include videos, audio, photos, diagrams, or graphs as appropriate.

 Format your presentation consistent with APA guidelines.

 Submit the Microsoft® PowerPoint® presentation assignment.

Include at least five references to support your presentation.