HM 370 Wk 1 – Discussion – Service

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HM 370 Wk 1 - Discussion - Service
HM 370 Wk 1 – Discussion – Service
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HM 370 Wk 1 – Discussion – Service

Post a total of 3 substantive responses over 2 separate days for full participation. This includes your initial post and 2 replies to other students.

Due Thursday 

Respond to the following in a minimum of 175 words:

 

Reflect on a recent stay at a hospitality establishment. What was the service like? Was the service good or bad? Why was it good or bad? If it was bad, what would you suggest be done to improve the service? Why is service so critical in the hospitality and tourism industries?

Due Monday 

Reply to at least two of your classmates. Be constructive and professional in your responses.