ISCOM 472 Week 3 DMAIC Problem Solving

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ISCOM 472 Week 3 DMAIC Problem Solving
ISCOM 472 Week 3 DMAIC Problem Solving
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ISCOM 472 Week 3 DMAIC Problem Solving

Create a Microsoft® PowerPoint® slide presentation with speaker notes addressing each of the process improvement phases of DMAIC.  Identify a process you want to improve in your personal life or in your organization, or one you know that may benefit from improvement.   

Research each of the following phases:

  • Define
  • Measure
  • Analyze
  • Improve
  • Control

Describe two different tools/techniques, using one slide per each phase of DMAIC and two tools/techniques per each phase, 3 slides total each phase, to analyze a process you have chosen to improve.

Use 5 Whys and 5S as two of your 10 selected tools/techniques.  You may choose the other eight tools/techniques.For each phase, provide applied examples of process improvement within your workplace or an organization with which you are familiar and apply tools/techniques to each phase.

  • Define

    • Tool 1
    • Tool 2

  • Measure

    • Tool 1
    • Tool 2

  • Analyze

    • Tool 1
    • Tool 2

  • Improve

    • Tool 1
    • Tool 2

  • Control

    • Tool 1
    • Tool 2

Tools/Techniques are from the text / toolbox such as 5 Whys, 5S, Flow Charts, Pareto Charts, Control Charts, Scatter Diagrams, Brainstorming, etc.

Note: You need to show detail in the speaker section. This is worth 15 points (15% of your grade) so please give details of how the tools/techniques are used, and give examples.

Format your PowerPoint® presentation consistent with APA guidelines.The presentation will need to be 19 slides and include the following: title slide, introduction, content, conclusion and reference slide. Each phase must have one description slide plus two slides for each technique/tool chosen and must also provide examples and personal application on the slide with details in the speaker notes.

Use a minimum of 3 different references that are not from the same online text, library book or article.

Click the Assignment Files tab to submit your assignment.